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My computer is bluesceening :S

By Hackop
Jan 11, 2010
  1. Hey TechSpot

    I have recently had alot of bluesceens and was hoping that some of you could't help me translate my minidump files to something i can understand :)

    Thank you in advance

    Jacob
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Two of your minidumps are 0xA and these are caused by either hardware or faulty drivers attempting to address a higher IRQ Level than they should resulting in crashes.

    The other minidump is error 0x1E: KMODE_EXCEPTION_NOT_HANDLED
    The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors.

    In all three they only cited OS drivers and these are usually too general to be of much help. Because you have the error codes present along with many errors there is a very good chance you have corrupted memory. Thus we suggest running Memtest on your RAM. It is free and quite safe.

    See the link below and follow the instructions. There is a newer version than what is listed but either one should work. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Also, with errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    Link: http://www.techspot.com/vb/topic62524.html


    * Get back to us with the results.
     
  3. Hackop

    Hackop TS Rookie Topic Starter

    Thanks :)

    Hope there isn't anything wrong the memory. The computer is brand new :S
     
  4. Hackop

    Hackop TS Rookie Topic Starter

    I can't link pics so there for i attached a picture with my results from the memtest. I had 0 error. That means the problem isn't in the memory right?
     

    Attached Files:

  5. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Correct. Have you had these BSODs since the beginning or have they just now started to occur? Have you added any hardware or software since you purchased said system?

    When do the BSODs occur?
     
  6. Hackop

    Hackop TS Rookie Topic Starter

    I re-install windows on my computer some time ago, but the BSOD's first came a month after. I installed all the drivers there were on the resourse disk i got from dell, but there is a posibillity there is a system driver missing on the disk (tried that befor with dell). But how do i check if i got all the drivers installed?
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Examine the “System” and “Application” logs in Event Viewer for other recent errors that might give further clues. To do this, launch EventVwr.msc from the Run box and take note of Yellow Triangles with eclamation marks or especially RED Xs.
     
  8. Hackop

    Hackop TS Rookie Topic Starter

    I have uploaded a log with only the error and warnings from the system and application log

    i can't post .evtx files, therefore i zipped it up


    Thank you very much for helping me
     

    Attached Files:

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