My computer is doing wierd things please help!!

[saikishan]

hi! guyz i have been noticing a problem that has been very frequent in my PC..
I always get a blue screen when i just use my computer for anything.. it happens out of nowhere... well here is the problem..

Stop: c000021a {Fatal System Error} The Windows Logon Process System Process terminated unexpectedly with a status of 0xc0000017 (0x00000000 0x00000000). The system has been shut down.


Please help anyone if they have a saving solution!!
i will greatly appreciate any help!!

Thanks

 

[riekmaharg2]

Its probaly faulty RAM, try replacing the RAM.

 

[kitty500cat]

Go to C:\windows\Minidump. There should be a bunch of files in there with a .dmp file extension. Post 5 or 6 of the latest ones here as attachments.

 

[saikishan]

here it is....View attachment 14759

View attachment 14760

View attachment 14761

 

[kitty500cat]

Oops. I should have mentioned that there are old minidumps as well. A minidump is named like this:
Mini+(date: mm+dd+yy)+ -(# of minidumps on that date).

Sorry I didn't mention this. Are there any in that folder with a recent date, like mini031507-01.dmp?

 

[saikishan]

Sorry but there were only three files... Im thinking of upgrading my WinXP Pro to another WinXP Pro, would that cure the prob??

 

[kitty500cat]

Actually, you may not have minidumps enabled. To enable them, please do the following:

Go to the Control Panel and follow this steps:
1. System Icon
2. Advanced Tab
3. Startup and Recovery -> Settings
4. Enable Write an Event to the system log
5. Disable Automatically Restart
6. Select the following debugging information:
Small memory dump (64 Kb)
Small Dump Directory : %SystemRoot%\Minidump
Confirm all and restart the computer.

How much RAM do you have? I guess I didn't read your first post properly, yes, it does sound like bad RAM like riekmaharg2 said.

If minidumps aren't enabled, try enabling them, then attaching one after it crashes.

 

[saikishan]

I have 512 MB of RAM, but do I replace both?? I have 4 slots, with 2 256MB RAM cards
Do I replace both???

 

[kitty500cat]

Try downloading Memtest86+. Save it to wherever you want, then after it's downloaded, right click on it and choose "extract all." After it's done extracting, run it, and let it run for a couple hours. See if it finds anything.

 

[saikishan]

Lets say if it did find something, does it output in the DOS prompt??

 

[kitty500cat]

I don't think it gives any information other than that it found an error. If it gives you an error, you can be reasonably sure it's faulty RAM.