It's a Lenovo Idea Centre K-300 running Windows 7 64 bit I've run CCleaner, Spywareblaster, Avast, Superantispyware, Malwarebytes, Spyware terminator, and JRT Tried system restore 4 times each time to a different date. All four times I got (paraphrasing) System restore did not complete correctly Nothing was changed. I wanted to bring it back to factory setting. But I don't remember how. Can someone, please tell me how to fix it, or at least tell me how to bring it back to factory settings Thanks Oh Yea. I posted here, instead of in Virus and Malware Removal Because I'm not sure if virus and malware is the problem. Because the list of things I ran, at the top of this post all came out clean. They all found nothing, and I did update when needed Thanks again.