My computer keeps freezing help

By ghunde
Jun 7, 2009
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  1. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    thenks thexdarksider!!! :)
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    No, you did not do the CF Fix. There is no change in the Combofix report.

    You got sidetracked saying "Before I do that.........." and went on about what you were seeing in Spybot.

    ThexDarksider, while you may have been trying to be helpful, it was not your responsibility to attach someone else's log. That log is available for viewing in the original post.
  3. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    so i didn't do the cf fix.... i'll try again then, and i'm sending some more log! :(
  4. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    here are the logs....
  5. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    can somebody help me?? plz
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    You are freezing because you're running out of RAM. You have so many processes loading on startup and running in the background, that once you start ]and get more files on the system, the RAM has been used up.

    I looked at the most recent HijackThis log and make the following suggestion:

    Start> Run> type in msconfig> enter> Selective Startup> Startup tab> UNCHECK everything EXCEPT the McAfee processes> Apply> OK

    Reboot. NOTE: you will get a nag message that you can ignore and close after checking 'don't show this message again.' Stay in Selective start-up.

    Now go to Start> Run> type in services.msc> right click> Properties on each of the Services below> Change Startup type to Manual:
    Change the following to Disabled:
    Close> Reboot> If the nag message comes up again, close as before and ignore. Stay in Selective Startup.

    Let me know how the system works. Please note that anything you took off of startup can be started from All Programs when you need it.

    Some processes may startup again as they require more deleting, but that can be done. I'd like to know if this makes a difference. And enjoy the speed.
  7. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    So I managed to do almost all the staff you said to me, the only problem I had was by disabling google updated service or something and with the last item in the disabling list, I'll try again tomorrow, but in case I couldn't make it can you guys help me? Then in the services window inoticed something interesting with mcafee, the mcafee scanner was off and the mcafee system guard too, but I guess I could fix those stuff with the technical support of mcafee! Do you think is a virus doing this?! However, I've noticed that everytime I tryto goon normal mode a message comes out telling me that windows could not run ctmba.dll and another thing is that everytime iturn on my computer a thing saying volumeis dirty comes out and it kinda clean it! I dunno what it is! So here is my situation, if you could help me to disable those two services that would be great and then I'll tell you if my computer is getting any better, it seemed like yes tonight but however I don't trust the fact that mcafee services aren't running normally, let's hope not a malware! I'll be waiting for the new instructions on those services I have to disable!
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +35

    The most important thing in trouble shooting is to get an accurate description of the problem. This includes the exact wording of any error message displayed.

    ctmba.dll is a process belonging to Creative Sound Blaster. you are getting the 'error' because I had you disable some of it's processes.

    Make sure all of the following Services are set to Manual or Automatic:
    Service: MBackMonitor >> Manual
    Service: McAfee SiteAdvisor Service > McSACore.exe>> Manual
    Service: McAfee Services (mcmscsvc) >> Automatic
    Service: McAfee Network Agent (McNASvc) >> Automatic
    Service: McAfee Scanner (McODS)>> Automatic
    Service: McAfee Proxy Service (McProxy) >> Automatic
    Service: McAfee Real-time Scanner (McShield) >> Automatic
    Service: McAfee SystemGuards (McSysmon)>> Automatic
    Service: McAfee Personal Firewall Service (MpfService) >>Automatic
    Service: McAfee Anti-Spam Service (MSKSrver) >> Automatic

    If these Services are already set this way, then you should go offline> uninstall the McAfee Security Suite> Reinstall and let if configure itself.

    you should also make sure that the corresponding processes are CHECKED on the Startup menu.

    I didn't not mean for the unchecking on startup to be the final resolution and I thought I indicated that. Further work needs to be done. But it was to let you see what a difference NOT having all those processes running in the background would make.

    For the 'volume is dirty' message, run the Error Checking:
    My Computer> right click on Local Drive- usually C- Properties> Tools> Error Check> CHECK both boxes on the screen that comes up> Apply> OK.

    CLOSE the message you get and reboot the computer. The error checking will begin. It's important that you allow it to complete and it's going to take a while. The system will reboot when through.

    You need to focus on the matter at hand instead of taking all these side trips.

    A comment: All security suites use a lot of resources. You can get the same coverage, without the bloat, with free, stand alone programs. If you are close to the time of renewal for McAfee, you should consider the stand alones. There are 10 Services for just McAfee!

    EDITE: If you use the Creative Sound Blaster and continue to have errors related to it: Uninstall all Creative/Sound Blaster Software and Drivers then reinstall with the original manufacturer's CD.
  9. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    computer, isn't freezing anymore, i mean not like before (every 3 minutes!)! of course i'm speaking about normal mode.. i still cannot put to automatic the mcafee system guard! now the problem is with ie and msn, ie doesn't even run in normal mode, but in safe mode yes, and the same thing for msn, i cannot log in because it freezes and i have to end the msnmgr.exe process! what can i do with these two programs.. :)
  10. ghunde

    ghunde Newcomer, in training Topic Starter Posts: 23

    Ok, I solved reinstalling windows, now I have another problem please check the windows os category thenks
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