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My computer restarts when i play games

By Smoxshirt
Feb 7, 2015
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  1. Please help! my computer randomly restarts when I'm playing games. This happens only when I play heavy games like skyrim. I've read a lot from forums recently and tried multiple things to fix it but the trouble won't go away! I've installed latest drivers, checked for viruses, cleaned computer from dust, troubleshooted, checked Bios and checked temperatures. The temperatures are normal even when I am gaming, so it's not overheating. But when the computer chrashes a black screen pops up and a strange noise comes up. I am not sure if my PSU is correct strength for my computer now that I have recently vought new GPU,CPU, RAM and motherboard.

    My PC specs are:

    Intel core i7/4790k 4.00ghz
    NVIDIA Geforce GTX980
    8gb ram
    1tb hdd
    ASUS motherboard Z97-A
    PSU Corsair 650w

    here are my voltages. http://i60.tinypic.com/2ly08hy.png

    and I dont know the fan specs, but if it's reallly necessary then I'll find out somehow.
    Please help! This is really bugging me now and I would admire every answer or solution given!
     
  2. nickc

    nickc TechSpot Paladin Posts: 923   +11

    So far, u have a nice rig but the model of the PSU is needed to give any suggestions there as Corsair makes a lot of 650 wat PSUs and telling us it is getting 12 .38 volts from the wall is not enough.
     
  3. Smoxshirt

    Smoxshirt TS Rookie Topic Starter

    Okay so what else needs to be posted?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Replace the power supply with one a bit larger
     
    Smoxshirt likes this.
  5. Smoxshirt

    Smoxshirt TS Rookie Topic Starter

    How much bigger?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    750 watts or so...
     
    Smoxshirt likes this.
  7. Smoxshirt

    Smoxshirt TS Rookie Topic Starter

    Ok thanks!
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You're very welcome...
     
    Smoxshirt likes this.
  9. Smoxshirt

    Smoxshirt TS Rookie Topic Starter

    Back again! So I tried with PCU with 850w. Still the same problem. Tried playing skyrim and it just froze, black screened and then made the same sound. The difference this time is that now it doesn't restart in the same amount of time, Now it simply gets stuck in the same frozen state but for a longer period. Please help!
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, a bios setting comes to mind now. Try to disable any CPU throttling settings. Something like C3 or C6 settings or thermal settings
     
    Last edited: Mar 6, 2015
  11. Smoxshirt

    Smoxshirt TS Rookie Topic Starter

    I couldn't find anything good in bios, but I watched a video about that CPU throttling and I downloaded AIDA64 and it showed no sign of throttling at all.
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Is there a bios update available for the motherboard?
     
  13. Smoxshirt

    Smoxshirt TS Rookie Topic Starter

    No I have the latest version.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You have a great computer, I wonder if a complete Windows re-install would help this. I'm out of other ideas:(
     
    nickc likes this.

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