Hello, I think I may sound really dumb here but I'm giving it a shot, I'm totally confused. I installed a PYRO Digital Video 1394 quite a while back hoping to put my tapes onto dvd. I use to use the usb port with Pinnacle Studio hardware but wanted better video transfer.
My computer recognizes the card and it shows in the Device Manager but my camcorder isn't recognized when I plug it in, turn it on and put it on play mode. I have re-seated the card and restarted the computer with the camcorder on, still nothing. I contacted Gateway about maybe needing drivers but they said my system has all the drivers and I should contact the maker of the card, I did. They said maybe the card or the slot is bad...can this be since it shows up in the Device Manager the way it should? Am I just getting the run around from companies here and should I scrap the card and give up? I'm just getting so tired of trying to figure this out, any help would be so appreciated!
Be gentle, remember I'm a grandma
My computer recognizes the card and it shows in the Device Manager but my camcorder isn't recognized when I plug it in, turn it on and put it on play mode. I have re-seated the card and restarted the computer with the camcorder on, still nothing. I contacted Gateway about maybe needing drivers but they said my system has all the drivers and I should contact the maker of the card, I did. They said maybe the card or the slot is bad...can this be since it shows up in the Device Manager the way it should? Am I just getting the run around from companies here and should I scrap the card and give up? I'm just getting so tired of trying to figure this out, any help would be so appreciated!
Be gentle, remember I'm a grandma