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my desktop shuts off when it wants to

By madbizman
Nov 30, 2006
  1. Hi all, I believe I have a virus from hell. It seems it's a back door virus, went to Symantec site found manual removal instructions, when I go to regedit and search any of the names listed in the instructions my computer restarts on its own. It will not let me to run a virus scan without shutting down.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


    Regards Howard :wave: :wave:


    This thread is for the use of madbizman only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. madbizman

    madbizman TS Rookie Topic Starter

    Thx for your reply. I read the section you suggested, however, I already have Norton's on my computer. Can I use AVG along with Norton's?
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Are you referring to AVG free antivirus or AVG Antispyware?

    If it`s the latter, there won`t be a problem running it with Norton. If it`s the former, then don`t install AVG free antivirus.

    Regards Howard :)

    This thread is for the use of madbizman only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. madbizman

    madbizman TS Rookie Topic Starter

    ok, i'll do that, thanks again
     
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