My Documents is gone

By uselesscyn
Aug 24, 2008
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  1. Hello, this is my first post here and i've screwed up big time! I don't have access to my documents anymore. When i click it, i get:
    c:\882bd8e2d791ad4ac5\update\My Documents is not accessible. Access is denied

    I work on a dell laptop and have XP home edition; i am the only user and am the administrator. I have a file in my computer called 882bd8e2d791ad4ac5 and inside it a file called update and inside this update file there is my documents now, but i cant open it. Somehow, my docs has been moved there.

    I have tried system restore but i don't seem to have any restore points and i can't create new ones. I have some of the data on cd and usb but some important files are lost now.

    Is there a way to get the data back? Or to have access to My documents again?
    Thanks for helping
  2. jobeard

    jobeard TS Ambassador Posts: 13,279   +280

    access the C: drive

    you should find a folder \Documents and Settings: open it

    now you should see names for your users; there are several System names like
    All Users
    Administrator
    LocalService
    NetworService​
    Yours will be there too -- open it

    This is your UserLoginProfile area and My Documents\ is located there
  3. uselesscyn

    uselesscyn Newcomer, in training Topic Starter

    thanks, yes, i've got it. But there's only the documents after the incident happened. I can't get any of my older ones, are they recoverable? I've tried using Recuva and it says some of the files are overwritten, is there a way to "disentangle" them?
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