My dvd drive doesnt work

By Para
Apr 26, 2007
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  1. when i put a dvd in nothing pops up so i go to the dvd drive, and when i click on it nothing happens. i wondering if i need to install some thing for it, and it does the same thing when i try to burn a cd, it wont burn the cd. i probably have to install something first.
  2. gavinseabrook

    gavinseabrook Newcomer, in training Posts: 528

    Check your "Device Manager" (Right click my computer>select properties>Click the hardware tab>then click "DEVICE MANAGER"). Check and make sure your dvd drive is listed there as properly working. If it is, try finding a driver update/frimware upgrade.
  3. sundog

    sundog Newcomer, in training

    I fixed the same problem by cleaning off the laser. I had a dust ball living on it.
  4. CCT

    CCT Newcomer, in training Posts: 3,556

    Start here: http://support.microsoft.com/default.aspx/kb/314060

    If that doesn't work, try this from MS also:

    "Method 2: Replace the existing driver
    1. Click Start, and then click Control Panel.
    2. If Control Panel is in Category view, click Performance and Maintenance, and then click System.

    If Control Panel is in Classic view, double-click System.
    3. On the Hardware tab, click Device Manager.

    Note In Windows Vista Beta 2, click Device Manager in the left pane. If a dialog box appears that describes permissions, click Continue.
    4. Click the drive with the question mark next to it.
    5. On the Action menu, click Uninstall. When you are prompted to confirm the removal, click OK.
    6. Repeat steps 4 through 5 for any other drives with question marks.
    7. On the Action menu, click Scan for hardware changes."
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