My hard drives have disappeared

By dyumani
Jul 12, 2009
  1. hi,

    my computer shows no hard drives partition except one and if i try to access them using the run command i get "this folder does not have a program associated with it
    for performing this action create an association in the folder options control panel".
    but i can access them using rounds about like "c:\windows" etc. my start menus shows no programs and i cannot access the folders on my desktop. every time i access my anti-virus i get "avcenter.exe has encountered a problem and needs to close" though the related process seem to be running. i restarted the computer in safe mode and ran the anti-virus program. it picked up a couple of virus but it has not solved my problem. Please Help Me.

    OS: windows xp
    Anti-virus : avira
  2. Spyder_1386

    Spyder_1386 TS Rookie Posts: 498

    Hey dyumani

    Try following the rest of the 8-step guide here .... .... Maybe Malwarebytes or SuperAntiSpyware might help. Attach your logs to your next post.

    Spyder_1386 :)
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