My keyboard keeps turning off. How can I fix it?

By KlasSummer
Jun 18, 2014
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  1. Hi,

    sometimes my laptop keyboard and the touchpad just turn off. I can't use any key an I dont even see the cursor on the display. Ii need to restart my laptop and then everything works fine. I've already downloaded a driver from the manufacturer's site. Is this maybe a hardware problem?

    I have an HP Pavilion 17 e130ez notebook.
    Last edited by a moderator: Jun 18, 2014
  2. Frozwire

    Frozwire TechSpot Member Posts: 62

    Hi,

    You may try to hard reset your laptop by removing the battery off and also disconnecting the AC power adapter/charger. Then press and hold the power button for about 30 - 60 seconds, after you release it, reconnect the power and turn your laptop ON and find out if you're still having those issues.
  3. jobeard

    jobeard TS Ambassador Posts: 13,351   +301

    I had that occur just once. The touch-pad was disabled somehow (I think it was a virus that got aborted) and I fixed it using a USB mouse.


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