TechSpot

My Laptop Freezes

By Lt. Walsh
Nov 25, 2013
Post New Reply
  1. My laptop has been freezing up, even when I would boot in safe mode.

    It has a history of hard drive problems, so I just replaced the hard-drive.

    But it still freezes up when I try to boot and run Acronis.

    Is there anyway to tell what is causing this?

    Thank you.
     
  2. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

    Is it running hot?
     
  3. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter

    I don't think so.

    I freezes up soon after I start, so I don't think it even has time to heat up.
     
  4. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

    If you enter BIOS, does it remain responsive?
     
  5. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter


    One time it did freeze up.
     
  6. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

    Could be overheating, bad RAM, incorrect voltages... erm...

    Try the RAM first. Load up memtest or similar on a USB and run it.
     
  7. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter



    I ran Memtest86+ and it did have some errors.
    [​IMG]
     
  8. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

    Ha, that's a lot of errors! :D

    Okay, open up your laptop and try with only one stick of RAM in. Then try with the other stick. Then, try the sticks in the alternate slots. Should be 4 tests total, hopefully at least one is successful.
     
  9. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter

    How the memtest86 works is it runs a total of 10 tests and then runs them over and over.

    I guess I'll run it overnight for each test.
     
  10. St1ckM4n

    St1ckM4n TS Evangelist Posts: 3,479   +624

    Yep, the longer the better. Give it a couple of hours on each test at least.
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.