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My Laptop Freezes

By Lt. Walsh
Nov 25, 2013
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  1. My laptop has been freezing up, even when I would boot in safe mode.

    It has a history of hard drive problems, so I just replaced the hard-drive.

    But it still freezes up when I try to boot and run Acronis.

    Is there anyway to tell what is causing this?

    Thank you.
     
  2. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,920   +627

    Is it running hot?
     
  3. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter

    I don't think so.

    I freezes up soon after I start, so I don't think it even has time to heat up.
     
  4. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,920   +627

    If you enter BIOS, does it remain responsive?
     
  5. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter


    One time it did freeze up.
     
  6. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,920   +627

    Could be overheating, bad RAM, incorrect voltages... erm...

    Try the RAM first. Load up memtest or similar on a USB and run it.
     
  7. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter



    I ran Memtest86+ and it did have some errors.
    [​IMG]
     
  8. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,920   +627

    Ha, that's a lot of errors! :D

    Okay, open up your laptop and try with only one stick of RAM in. Then try with the other stick. Then, try the sticks in the alternate slots. Should be 4 tests total, hopefully at least one is successful.
     
  9. Lt. Walsh

    Lt. Walsh TS Rookie Topic Starter

    How the memtest86 works is it runs a total of 10 tests and then runs them over and over.

    I guess I'll run it overnight for each test.
     
  10. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,920   +627

    Yep, the longer the better. Give it a couple of hours on each test at least.
     

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