My webcam won't install

By ryman19
Jul 25, 2010
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  1. got a webcam from my family for christmas last year just geting around to setting it up its a web digital camera WX-5017 the cd wont work and the new hardrive wizard wont find it either im totally at a loss can anyone help?
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    1. So when you connect the USB port you hear the Windows "ding-dong" to indicate the hardware detects device connection?
    2. What do you mean by the CD "doesn't work"?

    • Make sure the web cam is connected to USB port and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

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