My windows xp laptop will not start it gets this system error-lsass.exe

By mastr chaos
Nov 17, 2005
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  1. It goes to the log in screen but does not show any users or anything other than this system error thing that pops up (lsass.exe) and if i click ok it reboots if i dont click anything it reboots. It also says this, when trying to update a password, the return status indicates that the value provided as the current password is not correct.

    I am new to this forum and dont understand most of the computer things that people talk about on this forum so can you try to keep it simple for me to understand? :monkey:
  2. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

  3. mastr chaos

    mastr chaos Newcomer, in training Topic Starter

    Will this work? I am not sure because the laptop will not even log on in sfae mode correct me if i am wrong. :(
  4. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

    Apologies, I did not read your post correctly.
    You need to do a repair of your Windows first, following this thread:
    How to: Repair Windows ...
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