I've followed the 8 steps as much as the virus has allowed. I was able to install and run CCleaner, which I did several times until 0 items were deleted. I'm in safe mode, which has disabled the services associated with AVG's realtime monitoring, I believe. I ran Malwarebytes, which found 24 threats and was unable to remove two dll files which were added to the "delete on boot up list." I've attached the log. As stated in my Message Title, I was unable to install SuperAntiSpyware, I get a message stating "the administrator has set restrictions that prevent this installation." I tried logging out of my user name and back in as admin but got the same message. The same happened when I tried to update my Java. I ran HJT, which I did rename, and I've attached the log. I sure hope I can whip this thing with some help. Thank you so much, in advance, to anyone with some input on this thing.
Josch
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Josch
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