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Need help! Modem drivers-PCTel HSP 56

Discussion in 'Device Drivers' started by jlou, Sep 15, 2003.

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  1. jlou Newcomer, in training

    My system crashed and Win 2000 Professional was put on to replace Win 98. My mainboard has a modem built in, HSP 56, by PCTel. The new system won't/can't find the modem. The mainboard's drivers are "not supported by Window 2000". I've tried to find the correct updated drivers with no luck.

    P.S. I am not a computer expert. I barely know how to use the ADD/Remove Hardware Wizard that pops up. How do I install/unzip the new drivers so Win 2000 recognizes them?

    Any help/advice would be greatly appreciated.
    jlou, Sep 15, 2003
    #1

  2. Rick TechSpot Staff

    Windows 2000 is VERY picky about certain PCtel chipsets. The drivers do work though.

    Try these: http://conexant.com/support/pctel_driverdownload.jsp

    You will have to manually install them through device manager, which is located in Start/ Settings/ Control Panel/ System/ Hardware/ Device Manager

    To unzip the drivers, you will need a program like Winzip or Winrar (www.winzip.com) or (www.rarsoft.com)

    I would go into more detail, but I've got to get going! Hope that helps a little.
    Rick, Sep 15, 2003
    #2

  3. jlou Newcomer, in training

    Thanks for the help. I'll give it a try. If you don't see any further replies, it means all went well.
    jlou, Sep 15, 2003
    #3

  4. prashidi Newcomer, in training

    prashidi, Sep 16, 2003
    #4
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