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Need help! Modem drivers-PCTel HSP 56

Discussion in 'Device Drivers' started by jlou, Sep 15, 2003.

  1. jlou Newcomer, in training

    My system crashed and Win 2000 Professional was put on to replace Win 98. My mainboard has a modem built in, HSP 56, by PCTel. The new system won't/can't find the modem. The mainboard's drivers are "not supported by Window 2000". I've tried to find the correct updated drivers with no luck.

    P.S. I am not a computer expert. I barely know how to use the ADD/Remove Hardware Wizard that pops up. How do I install/unzip the new drivers so Win 2000 recognizes them?

    Any help/advice would be greatly appreciated.
    jlou, Sep 15, 2003
    #1

  2. Rick TechSpot Staff Posts: 6,256   +38

    Windows 2000 is VERY picky about certain PCtel chipsets. The drivers do work though.

    Try these: http://conexant.com/support/pctel_driverdownload.jsp

    You will have to manually install them through device manager, which is located in Start/ Settings/ Control Panel/ System/ Hardware/ Device Manager

    To unzip the drivers, you will need a program like Winzip or Winrar (www.winzip.com) or (www.rarsoft.com)

    I would go into more detail, but I've got to get going! Hope that helps a little.
    Rick, Sep 15, 2003
    #2

  3. jlou Newcomer, in training

    Thanks for the help. I'll give it a try. If you don't see any further replies, it means all went well.
    jlou, Sep 15, 2003
    #3

  4. prashidi Newcomer, in training Posts: 89

    prashidi, Sep 16, 2003
    #4
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