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Need help virus I cant get rid of - hijack log inside

By sincereshel
Nov 29, 2009
  1. Hey Im new, i joined cause I need help with this virus problem.

    Well recently when I search on google (On firefox) sometimes when I click the link it takes me some other site, usually some ad stuff. One of the sites I remember was Skyape.com. I have ran three different antivirus scans. AVG antivirus, Malware bytes, and Spybot. They all got stuff and a I deleted them, but the problem still remained. Now its even worse, while Im searching the net ads pop up on a new tab. Recently my computer froze and I had to turn it off manually. When it loaded up my taskbar wouldnt load and it froze again. So I had to do f8 on start up and do the "last configuration that worked" I dont know what else to do, and all my restore points were deleted. I remember having this problem before and because of it I had to restart my whole computer to faculty settings. I cant have that again please I need help.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    AVG8 is now old and obsolete

    Uninstall AVG8 fully
    Then run the AVG Remover: http://www.avg.com/filedir/util/support/avgremover_en.exe

    Restart

    Download and install Free Avira: http://www.free-av.com/
    Install / Update / Run a full scan

    Then continue to here: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

    Note: you are also running:
    Windows XP SP2
    Internet Explorer v6.00

    Which is also very old, and is likely why you are infected
    Consider backing up all data, and re-installing Windows clean (preferred)
     
  3. sincereshel

    sincereshel TS Rookie Topic Starter

    ok I will try all that out, thanks. Ill repost if anything comes up.
     
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