Recently, I've been annoyed with various pop-ups from my antivirus, and antispyware programs. On the antivirus, it clearly states that I have a Dialer.Trojan running, and it cannot be cleaned, or deleted. On the antivirus, it simply states the name of the infected, and gives me options as to clean, quaranteen, or delete it. Though it --neither-- can perform any of the 3 actions.
*Symantec antivirus.
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Scan type: Auto-Protect Scan
Event: Threat Found!
Threat: Trojan Horse
File: C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvkoc[1].exe
Location: C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN
Computer: PROTON
User: Carlos Raul
Action taken: Clean failed : Delete failed : Access denied
Date found: Friday, August 18, 2006 7:05:34 AM
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C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvnlh[1].exe
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvkoc[1].exe
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\bgates[1].exe
C:\WINDOWS\TEMP\win2.tmp
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\C16ZK1AV\srvqup[1].exe
C:\WINDOWS\TEMP\winC2.tmp
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvaqv[1].exe
C:\WINDOWS\TEMP\win74.tmp
Now, the winX#.tmp's are automatically deleted, but the .exe's can't be dealt with.
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*Ewido anti-spyware.
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! Malware found
ewido anti-spyware detected a suspicious file on your computer.
Name: Trojan.Dialer.qy
Location: C:\WINDOWS\TEMP\idd2B.tmp.exe
Risk: High
Description:[/B] This malicious software masquerades as a useful program on file
to gain the user's trust. Once opened, it executes malicious
computer code.
How would you like to proceed?
O Clean and move to quarantine (recommended)
X Clean
O Ignore
O Ignore and add to exceptions
X Use for all objects of this infection ( OK )
_______________________________________________________________
What can I do to fix this annoying set of problems? Thanks for your help.
*Symantec antivirus.
___________________________________________________________
Scan type: Auto-Protect Scan
Event: Threat Found!
Threat: Trojan Horse
File: C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvkoc[1].exe
Location: C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN
Computer: PROTON
User: Carlos Raul
Action taken: Clean failed : Delete failed : Access denied
Date found: Friday, August 18, 2006 7:05:34 AM
___________________________________________________________
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvnlh[1].exe
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvkoc[1].exe
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\bgates[1].exe
C:\WINDOWS\TEMP\win2.tmp
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\C16ZK1AV\srvqup[1].exe
C:\WINDOWS\TEMP\winC2.tmp
C:\Documents and Settings\Carlos Raul\Local Settings\Temporary Internet Files\Content.IE5\K52B8DYN\srvaqv[1].exe
C:\WINDOWS\TEMP\win74.tmp
Now, the winX#.tmp's are automatically deleted, but the .exe's can't be dealt with.
---------------------------------
*Ewido anti-spyware.
___________________________________________________
! Malware found
ewido anti-spyware detected a suspicious file on your computer.
Name: Trojan.Dialer.qy
Location: C:\WINDOWS\TEMP\idd2B.tmp.exe
Risk: High
Description:[/B] This malicious software masquerades as a useful program on file
to gain the user's trust. Once opened, it executes malicious
computer code.
How would you like to proceed?
O Clean and move to quarantine (recommended)
X Clean
O Ignore
O Ignore and add to exceptions
X Use for all objects of this infection ( OK )
_______________________________________________________________
What can I do to fix this annoying set of problems? Thanks for your help.