Need help with cleaning my computer! been trying for 8 hours!

By CROUCHERM
Jan 26, 2006
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  1. hi all, I had spysherriff earlier and I have been battling it since.

    I fell upon your site and think i have a handle on it now. Still some concerns. Can someone check this hjt log?



    It was looking alot worse earlier- Still a little worried. For example I can not log into msn messenger any more. I have even tried to re-install- ANY help with letting me know if my computer is now free from stuff would be appreciated.

    Thanks!
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Hello and welcome to Techspot.

    That doesn`t look like a full HJT log to me.

    There are no 023 services entries. Unless of course you have disabled them all?

    Please can you edit your post, and remove the HJT log.

    Then see. How to post your Hijackthis log as an Attachment.

    Post a fresh and full HJT log please.

    Regards Howard :wave: :wave:
  3. CROUCHERM

    CROUCHERM Newcomer, in training Topic Starter

    I might of disabled alot of things I should not of done.

    I panicked a bit when the computer went nuts and I am a bit of a newbie at trying to solve this problems.

    The hjt file is now a .txt file.

    Hopefully someone can tell me what i need to turn back on and how i can get into msn messenger and more importantly that there is no more crap on my computer!


    Many thanks
  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Did you fix a lot of things with HJT?

    If you did you can restore the entries. HJT makes backups of all it fixes. To restore the backups just click on the config button, and then click on the backups tab. You can then choose which entries you would like to restore.

    For what it`s worth your HJT log looks clean.

    The only entry I have concerns about is.

    O20 - Winlogon Notify: tcpR32 - C:\windows\SYSTEM32\tcpR32.dll

    I can`t find any info for this file tcpR32.dll.

    Regards Howard :)
  5. CROUCHERM

    CROUCHERM Newcomer, in training Topic Starter

    Is there anything I should restore?

    Also is there any reason why i can not log into msn messenger even after i re-install it?
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Restore what you fixed with HJT, and reboot your computer.

    Then post a fresh HJT log so I can take a look, and advise what you should get rid of.

    As for MSN messenger. You`ve probably disabled it with hJT.

    Regards Howard :)
  7. CROUCHERM

    CROUCHERM Newcomer, in training Topic Starter

    I think i messed up abit.

    When i ran HJT the first time I did not put it in its own folder :(

    thus i think i lose all the back-up files from then, d'oh
  8. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Where did you put HJT?

    Wherever you put it there should be a folder named backups in the same location.

    Regards Howard :)
  9. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    I suppose you could try a system restore to before you ran HJT.

    Regards Howard :)
  10. CROUCHERM

    CROUCHERM Newcomer, in training Topic Starter

    I had system restore off when running everthing.

    anther question- in internet explorer - how do you turn off the certificate thingy's.

    i.e. it tells you that your are moving over a non-secure to secure site etc?
  11. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17


    Oh dear. with system restore off, and no HJT backups I guess there`s not a lot you can do.

    As for the IE question. I don`t know is my answer.

    If I was you. I`d backup my important data, and reformat and reinstall, and start again.

    I`m sorry I can`t help you, but without the right info my hands are tied.

    If you ever have problems again. Please post a HJT log before you go fixing anything.

    Regards Howard :)
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