Need help with freezing problems

[meddyb]

My computer gets blocked after a couple of minutes running.
When this happen I am unable to lauch anything like explorer from windows or task manager this latter appears in task tray but it is imposible to interract with it etc.

I am running windows xp sp1 and I have a dsl connection. The problem occurs when I am online. I have Avast running and use spybot on a regular basis

I ran an online virus scan and nothing was found, I did run SDFix from a clean startup and nothing was found neither

Can you help me analyzing this please ?

 

[howard_hopkinso]

Hello and welcome to Techspot.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


Regards Howard :wave: :wave:


This thread is for the use of meddyb only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[meddyb]

After instructions carefully followed here are my logs

I did rigourously what i' ve read on instruction page and here are my logs from AVG and HJT

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

EvID4226Patch.exe

Close task manager.


Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Active Key Logger

Close control panel.

Locate and delete the following bold files and/or directories(if there).

D:\Program Files\Active Key Logger<Delete the entire folder.

C:\Program Files\Common Files\Synacast\SynaLive\EvID4226Patch.exe

D:\Programme\nuevo Emule\Incoming\zip rar prog etc\Web Site Password Cracker 40.zip

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Run the Ccleaner programme as per the instructions in this thread HERE.

Let me know how your system is running.

Regards Howard

This thread is for the use of meddyb only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[meddyb]

Thank you

The problem seems to be solved

Thanks a lot for your time and help !