TechSpot

Need Help with Hijjack This Log

By Markethog
Dec 27, 2010
  1. see attached- as per your instructions. all kinds of computer problems - slow, anti-virus being removed, or turned off...updates taking hours..etc
     

    Attached Files:

  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Not sure what instructions you read but there weren't ours!


    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

    Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.

    FYI: you are running IOBIT Security, Norton Security, AVG. Decide which you want to keep and remove the others. Multiple antivirus programs are a vulnerability.

    And a quick look at a log I'm not going to review shows me that you are slow because you have way too many processes running!
     
  3. Markethog

    Markethog TS Rookie Topic Starter

    Confused

    Not sure what I did not follow? You asked for GMER log, DDS log, and Malwarebytes Anti-Malware log. I have provided 2 of the 3 only because my Malwarebytes keeps reloading itself and is not working correctly. As for two many processess. I am running my Norton (which is not working) and Anti-virus programs (which are not working). This thing is taking a life of its own. Seems when I run anything it duplicates it. Now when opening any Microsoft product - I get an instant installer program. I can no longer view my recycle bin.

    What logs am I missing?

    Most of all thank you for your quick reply - I greatly appreciate it.
     
  4. Markethog

    Markethog TS Rookie Topic Starter

    Re-Read

    oops I did read your comment not to attach logs! sorry here the logs pasted
    dds:

    DDS (Ver_10-12-12.02) - NTFSx86
    Run by Charlene B at 13:36:06.84 on Thu 12/23/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.153 [GMT -5:00]

    AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton Internet Security *Enabled*

    ============== Running Processes ===============

    C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    C:\WINDOWS\system32\svchost -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\System32\svchost.exe -k eapsvcs
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k dot3svc
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\System32\svchost.exe -k Akamai
    C:\Program Files\AVG\AVG10\avgwdsvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\IObit\IObit Security 360\IS360srv.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
    C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\SymcPCCULaunchSvc.exe
    C:\Program Files\AVG\AVG10\avgnsx.exe
    C:\Program Files\AVG\AVG10\avgemcx.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\IObit\IObit Security 360\IS360tray.exe
    C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\Program Files\Norton PC Checkup\Engine\2.0.8.13\ccSvcHst.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\PROGRA~1\AVG\AVG10\avgrsx.exe
    C:\Program Files\AVG\AVG10\avgcsrvx.exe
    C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Charlene B\Desktop\dds.scr
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.1.0.37\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.1.0.37\IPSBHO.DLL
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.1.0.37\coIEPlg.dll
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
    mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
    mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
    mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
    mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
    Notify: igfxcui - igfxdev.dll
    Hosts: 127.0.0.1 www.spywareinfo.com

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\charle~1\applic~1\mozilla\firefox\profiles\tcbyytip.default\
    FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:eek:fficial
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coffplgn\components\coFFPlgn.dll
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
    FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
    FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
    FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
    FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
    FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\IPSFFPlgn
    FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coFFPlgn
    FF - Ext: BlockSite: {dd3d7613-0246-469d-bc65-2a3cc1668adc} - %profile%\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}

    ============= SERVICES / DRIVERS ===============

    R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
    R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
    R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2010-12-15 28552]
    R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1201000.025\SymDS.sys [2010-12-23 339504]
    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1201000.025\SymEFA.sys [2010-12-23 666672]
    R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
    R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
    R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-9 299984]
    R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20101123.003\BHDrvx86.sys [2010-11-22 691248]
    R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1201000.025\Ironx86.sys [2010-12-23 134704]
    R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-10 14336]
    R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-10 6127184]
    R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
    R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
    R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
    R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
    R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20101222.001\IDSXpx86.sys [2010-12-23 341944]
    R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20101223.002\naveng.sys [2010-12-23 86008]
    R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20101223.002\navex15.sys [2010-12-23 1360760]

    =============== Created Last 30 ================

    2010-12-23 16:52:32 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
    2010-12-23 16:52:32 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
    2010-12-23 16:52:31 -------- d-----w- c:\program files\Symantec
    2010-12-23 16:51:12 666672 ----a-r- c:\windows\system32\drivers\nis\1201000.025\SymEFA.sys
    2010-12-23 16:51:12 369072 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symtdi.sys
    2010-12-23 16:51:12 331312 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symtdiv.sys
    2010-12-23 16:51:12 294448 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symnets.sys
    2010-12-23 16:51:11 50096 ----a-r- c:\windows\system32\drivers\nis\1201000.025\srtspx.sys
    2010-12-23 16:51:11 489008 ----a-r- c:\windows\system32\drivers\nis\1201000.025\srtsp.sys
    2010-12-23 16:51:11 339504 ----a-r- c:\windows\system32\drivers\nis\1201000.025\SymDS.sys
    2010-12-23 16:51:11 134704 ----a-r- c:\windows\system32\drivers\nis\1201000.025\Ironx86.sys
    2010-12-23 16:49:46 -------- d-----w- c:\program files\Norton Internet Security
    2010-12-23 15:32:08 -------- d-----w- c:\program files\common files\Symantec Shared
    2010-12-23 15:32:08 -------- d-----w- c:\docume~1\alluse~1\applic~1\Symantec
    2010-12-23 07:54:31 -------- d-----w- c:\windows\system32\dumps
    2010-12-23 07:10:11 -------- d-----w- c:\docume~1\charle~1\locals~1\applic~1\Tific
    2010-12-23 07:09:28 -------- d-----w- c:\windows\system32\drivers\nortonpccheckup\0200080.00D
    2010-12-23 07:09:28 -------- d-----w- c:\windows\system32\drivers\NortonPCCheckup
    2010-12-23 07:09:27 -------- d-----w- c:\program files\Norton PC Checkup
    2010-12-23 07:09:25 -------- d-----w- c:\docume~1\charle~1\applic~1\Tific
    2010-12-23 07:09:18 -------- d-----w- c:\docume~1\charle~1\locals~1\applic~1\Symantec
    2010-12-22 21:11:26 -------- d-----w- c:\docume~1\charle~1\applic~1\IObit
    2010-12-22 21:11:19 -------- d-----w- c:\docume~1\alluse~1\applic~1\IObit
    2010-12-22 21:11:14 -------- d-----w- c:\program files\IObit
    2010-12-22 19:11:53 -------- d-----w- c:\docume~1\charle~1\applic~1\SPE
    2010-12-22 19:00:37 -------- d--h--w- c:\windows\system32\GroupPolicy
    2010-12-22 17:29:06 -------- d-----w- c:\docume~1\charle~1\locals~1\applic~1\NPE
    2010-12-20 14:36:22 -------- d-----w- c:\windows\system32\Adobe
    2010-12-17 20:43:37 -------- d-----w- c:\program files\CCleaner
    2010-12-17 16:35:44 -------- d-----w- c:\docume~1\charle~1\applic~1\AVG10
    2010-12-17 16:33:16 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
    2010-12-17 16:31:12 -------- d-----w- c:\windows\system32\drivers\AVG
    2010-12-17 16:24:42 -------- d-----w- c:\program files\AVG
    2010-12-17 16:17:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
    2010-12-17 15:57:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
    2010-12-16 23:51:15 -------- d-----w- c:\windows\pss
    2010-12-15 20:55:16 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
    2010-12-15 20:53:26 -------- d-----w- c:\program files\Panda Security
    2010-12-14 21:12:05 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
    2010-12-14 21:07:27 45568 -c----w- c:\windows\system32\dllcache\wab.exe
    2010-12-13 21:38:00 -------- d-----w- c:\docume~1\charle~1\locals~1\applic~1\PCHealth
    2010-12-09 17:20:25 172032 ----a-w- c:\windows\system32\igfxres.dll

    ==================== Find3M ====================

    2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
    2010-11-12 23:53:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2010-11-11 15:32:31 1901 ----a-w- c:\windows\panose.bin
    2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
    2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
    2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

    ============= FINISH: 13:38:36.93 ===============
     
  5. Markethog

    Markethog TS Rookie Topic Starter

    Attach Text Log

    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-12-12.02)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 5/26/2010 6:13:24 AM
    System Uptime: 12/23/2010 12:21:02 PM (1 hours ago)

    Motherboard: Dell Inc. | | 0KD882
    Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz | Microprocessor | 1663/166mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 233 GiB total, 189.658 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    Description: Ricoh MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_01BD1028&REV_01\4&2FE911E8&0&0AF0
    Manufacturer: Ricoh Company
    Name: Ricoh MMC Host Controller
    PNP Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_01BD1028&REV_01\4&2FE911E8&0&0AF0
    Service: rimmptsk

    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: SM Bus Controller
    Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_01BD1028&REV_01\3&61AAA01&0&FB
    Manufacturer:
    Name: SM Bus Controller
    PNP Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_01BD1028&REV_01\3&61AAA01&0&FB
    Service:

    ==== System Restore Points ===================

    RP127: 9/24/2010 12:12:41 AM - System Checkpoint
    RP128: 9/26/2010 12:10:39 PM - System Checkpoint
    RP129: 9/27/2010 12:23:54 PM - System Checkpoint
    RP130: 9/28/2010 2:32:06 PM - System Checkpoint
    RP131: 9/29/2010 6:27:47 PM - System Checkpoint
    RP132: 9/29/2010 11:09:33 PM - Software Distribution Service 3.0
    RP133: 10/4/2010 10:44:45 AM - System Checkpoint
    RP134: 10/5/2010 10:01:28 AM - Software Distribution Service 3.0
    RP135: 10/6/2010 2:02:56 PM - System Checkpoint
    RP136: 10/7/2010 2:41:16 PM - System Checkpoint
    RP137: 10/8/2010 2:45:11 PM - System Checkpoint
    RP138: 10/9/2010 2:52:45 PM - System Checkpoint
    RP139: 10/11/2010 8:08:36 PM - System Checkpoint
    RP140: 10/12/2010 8:33:10 PM - System Checkpoint
    RP141: 10/13/2010 4:18:37 PM - Software Distribution Service 3.0
    RP142: 10/14/2010 4:41:31 PM - System Checkpoint
    RP143: 10/15/2010 6:14:14 PM - System Checkpoint
    RP144: 10/16/2010 7:11:55 PM - System Checkpoint
    RP145: 10/17/2010 8:11:55 PM - System Checkpoint
    RP146: 10/18/2010 8:35:52 PM - System Checkpoint
    RP147: 10/19/2010 9:33:19 PM - System Checkpoint
    RP148: 10/21/2010 12:18:35 AM - System Checkpoint
    RP149: 10/22/2010 12:34:26 AM - System Checkpoint
    RP150: 10/23/2010 1:33:21 AM - System Checkpoint
    RP151: 10/24/2010 2:33:17 AM - System Checkpoint
    RP152: 10/25/2010 2:56:43 PM - System Checkpoint
    RP153: 10/26/2010 4:58:37 PM - System Checkpoint
    RP154: 10/27/2010 7:17:13 PM - System Checkpoint
    RP155: 10/28/2010 7:54:49 PM - System Checkpoint
    RP156: 10/29/2010 8:54:44 PM - System Checkpoint
    RP157: 10/30/2010 9:54:45 PM - System Checkpoint
    RP158: 10/31/2010 10:54:48 PM - System Checkpoint
    RP159: 11/1/2010 9:14:48 AM - Removed Adobe Community Help
    RP160: 11/2/2010 9:54:47 AM - System Checkpoint
    RP161: 11/3/2010 10:54:54 AM - System Checkpoint
    RP162: 11/4/2010 11:54:53 AM - System Checkpoint
    RP163: 11/5/2010 12:54:48 PM - System Checkpoint
    RP164: 11/6/2010 2:25:38 PM - System Checkpoint
    RP165: 11/7/2010 5:54:59 PM - System Checkpoint
    RP166: 11/8/2010 6:55:17 PM - System Checkpoint
    RP167: 11/9/2010 7:54:59 PM - System Checkpoint
    RP168: 11/10/2010 8:54:59 PM - System Checkpoint
    RP169: 11/11/2010 3:00:31 AM - Software Distribution Service 3.0
    RP170: 11/12/2010 3:55:45 AM - System Checkpoint
    RP171: 11/13/2010 4:55:50 AM - System Checkpoint
    RP172: 11/14/2010 5:55:55 AM - System Checkpoint
    RP173: 11/15/2010 6:55:55 AM - System Checkpoint
    RP174: 11/16/2010 7:55:57 AM - System Checkpoint
    RP175: 11/17/2010 1:38:22 PM - System Checkpoint
    RP176: 11/18/2010 1:42:37 PM - System Checkpoint
    RP177: 11/19/2010 6:37:57 PM - System Checkpoint
    RP178: 11/20/2010 6:56:08 PM - System Checkpoint
    RP179: 11/21/2010 7:56:10 PM - System Checkpoint
    RP180: 11/22/2010 8:48:10 PM - System Checkpoint
    RP181: 11/24/2010 3:16:49 AM - System Checkpoint
    RP182: 11/25/2010 4:03:09 AM - System Checkpoint
    RP183: 11/26/2010 5:03:08 AM - System Checkpoint
    RP184: 11/27/2010 6:03:08 AM - System Checkpoint
    RP185: 11/28/2010 7:03:22 AM - System Checkpoint
    RP186: 11/29/2010 8:03:13 AM - System Checkpoint
    RP187: 11/30/2010 9:37:09 AM - System Checkpoint
    RP188: 11/30/2010 11:15:34 AM - Configured Microsoft Office Home and Student 2007
    RP189: 11/30/2010 11:22:44 AM - Printer Driver Send To Microsoft OneNote Driver Installed
    RP190: 11/30/2010 2:57:27 PM - Removed Adobe Reader 9.4.1.
    RP191: 11/30/2010 2:58:08 PM - Installed Adobe Reader X.
    RP192: 11/30/2010 3:06:34 PM - Installed Java(TM) 6 Update 22
    RP193: 12/1/2010 7:02:24 PM - System Checkpoint
    RP194: 12/2/2010 8:04:14 PM - System Checkpoint
    RP195: 12/3/2010 8:43:05 PM - System Checkpoint
    RP196: 12/4/2010 9:43:05 PM - System Checkpoint
    RP197: 12/5/2010 10:43:03 PM - System Checkpoint
    RP198: 12/6/2010 11:18:27 PM - System Checkpoint
    RP199: 12/8/2010 12:18:31 AM - System Checkpoint
    RP200: 12/9/2010 1:18:30 AM - System Checkpoint
    RP201: 12/10/2010 1:58:38 AM - System Checkpoint
    RP202: 12/11/2010 2:58:37 AM - System Checkpoint
    RP203: 12/12/2010 3:58:34 AM - System Checkpoint
    RP204: 12/13/2010 4:28:33 AM - System Checkpoint
    RP205: 12/13/2010 10:49:59 AM - Printer Driver AdobePS Acrobat Distiller Installed
    RP206: 12/13/2010 4:36:14 PM - Printer Driver Send To Microsoft OneNote Driver Installed
    RP207: 12/14/2010 4:17:19 PM - Software Distribution Service 3.0
    RP208: 12/15/2010 8:20:12 PM - System Checkpoint
    RP209: 12/15/2010 10:23:12 PM - Software Distribution Service 3.0
    RP210: 12/16/2010 11:12:11 PM - System Checkpoint
    RP211: 12/17/2010 11:16:43 AM - Installed Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    RP212: 12/17/2010 11:16:59 AM - Installed AVG 2011
    RP213: 12/17/2010 11:19:32 AM - Installed AVG 2011
    RP214: 12/17/2010 11:19:42 AM - Removed AVG 2011
    RP215: 12/17/2010 11:24:42 AM - Installed AVG 2011
    RP216: 12/17/2010 11:30:40 AM - Installed AVG 2011
    RP217: 12/18/2010 12:16:24 PM - System Checkpoint
    RP218: 12/19/2010 1:16:23 PM - System Checkpoint
    RP219: 12/20/2010 7:02:53 PM - System Checkpoint
    RP220: 12/21/2010 11:02:26 AM - Installed Java(TM) 6 Update 23
    RP221: 12/22/2010 12:21:28 PM - Restore Operation
    RP222: 12/22/2010 12:50:57 PM - Norton_Power_Eraser_20101222125050218
    RP223: 12/23/2010 10:32:06 AM - Installed Symantec Technical Support Web Controls

    ==== Installed Programs ======================

    Acrobat.com
    Adobe Acrobat 5.0
    Adobe AIR
    Adobe Community Help
    Adobe Dreamweaver CS5
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Media Player
    Adobe PageMaker 7.0
    Adobe Photoshop CS
    Adobe Reader X
    Adobe Shockwave Player 11.5
    Akamai NetSession Interface
    AVG 2011
    Broadcom 440x 10/100 Integrated Controller
    CCleaner
    Conexant HDA D110 MDC V.92 Modem
    CuteFTP 8 Professional
    Dell ResourceCD
    Dell Support Center (Support Software)
    Dell Wireless WLAN Card
    Digital Line Detect
    Free Mp3 Wma Ogg Converter 7.1.2
    Google Gmail Notifier
    Google Toolbar for Internet Explorer
    Google Update Helper
    High Definition Audio Driver Package - KB835221
    Hotfix for Windows Media Player 10 (KB903157)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB981793)
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) PROSet/Wireless Software
    IObit Security 360
    J2SE Runtime Environment 5.0 Update 6
    Java Auto Updater
    Java(TM) 6 Update 23
    Malwarebytes' Anti-Malware
    mCore
    mDriver
    mDrWiFi
    mHlpDell
    Microsoft .NET Framework 1.0 Hotfix (KB979904)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft FrontPage 2000
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft_VC80_ATL_x86
    Microsoft_VC80_CRT_x86
    Microsoft_VC80_MFC_x86
    Microsoft_VC80_MFCLOC_x86
    Microsoft_VC90_ATL_x86
    Microsoft_VC90_CRT_x86
    Microsoft_VC90_MFC_x86
    mIWA
    mLogView
    mMHouse
    Mozilla Firefox (3.6.13)
    MP3 to WAV Decoder
    mPfMgr
    mPfWiz
    mProSafe
    mSCfg
    mSSO
    MSXML 6.0 Parser
    mWlsSafe
    mWMI
    mZConfig
    Norton Internet Security
    Norton PC Checkup
    Panda ActiveScan 2.0
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2289158)
    Security Update for 2007 Microsoft Office System (KB2344875)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft Office Excel 2007 (KB2345035)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    SigmaTel Audio
    Sonic Encoders
    Spybot - Search & Destroy
    Symantec Technical Support Web Controls
    Synaptics Pointing Device Driver
    TextPad 5
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows Internet Explorer 8 (KB982632)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB980182)
    Update Rollup 2 for Windows XP Media Center Edition 2005
    WebFldrs XP
    Windows Driver Package - Ricoh Company (rimsptsk) hdc (11/14/2006 6.00.01.04)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows XP Media Center Edition 2005 KB908250
    Windows XP Media Center Edition 2005 KB973768
    Windows XP Service Pack 3

    ==== Event Viewer Messages From Past Week ========

    12/23/2010 9:53:14 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix Fips intelppm IPSec MRxSmb NetBIOS NetBT OMCI pavboot RasAcd Rdbss Tcpip Tcpip6
    12/23/2010 9:37:29 AM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: Access is denied.
    12/23/2010 9:27:07 AM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Norton Internet Security service, but this action failed with the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    12/23/2010 9:25:07 AM, error: Service Control Manager [7034] - The Norton PC Checkup Application Launcher service terminated unexpectedly. It has done this 1 time(s).
    12/23/2010 9:25:07 AM, error: Service Control Manager [7031] - The Norton Internet Security service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    12/23/2010 9:25:07 AM, error: Service Control Manager [7031] - The Common Client Job Manager Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
    12/23/2010 2:07:29 AM, error: PlugPlayManager [11] - The device Root\LEGACY_SYMSMR100\0000 disappeared from the system without first being prepared for removal.
    12/23/2010 12:06:08 PM, error: Service Control Manager [7034] - The WMI Performance Adapter service terminated unexpectedly. It has done this 1 time(s).
    12/23/2010 1:05:08 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx86 Avgmfx86 BHDrvx86 eeCtrl Fips intelppm OMCI pavboot SRTSP SRTSPX SymIRON SymSMR100 SYMTDI
    12/22/2010 8:14:09 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix BHDrvx86 eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT OMCI pavboot RasAcd Rdbss SRTSP SRTSPX SymIRON SymSMR100 SYMTDI Tcpip Tcpip6
    12/22/2010 7:12:33 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgldx86 Avgmfx86 Avgtdix BHDrvx86 eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT ohci1394 OMCI pavboot RasAcd Rdbss SRTSP SRTSPX SymIRON SymSMR100 SYMTDI Tcpip Tcpip6
    12/22/2010 7:12:33 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
    12/22/2010 7:12:33 PM, error: Service Control Manager [7001] - The IPv6 Helper Service service depends on the Microsoft IPv6 Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/22/2010 7:12:33 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/22/2010 7:12:33 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/22/2010 7:12:33 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
    12/22/2010 12:40:13 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: eeCtrl
    12/20/2010 10:21:45 AM, error: DCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {BA126AD1-2166-11D1-B1D0-00805FC1270E} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool.
    12/17/2010 11:18:47 AM, error: Service Control Manager [7000] - The AVG AVI Loader Driver service failed to start due to the following error: The system cannot find message text for message number 0x%1 in the message file for %2.
    12/17/2010 11:18:36 AM, error: Service Control Manager [7000] - The AVG Anti-Rootkit Driver service failed to start due to the following error: A device attached to the system is not functioning.
    12/16/2010 12:36:00 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
    12/16/2010 1:58:04 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
    12/16/2010 1:24:02 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.

    ==== End Of File ===========================
     
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You first post had nothing in it but the HijackThis log attached. There was no DDS or GMER attached. We also don't have HijackThis scan in the preliminary thread.

    As for this:
    I have prepared the following to help you understand about having multiple antivirus programs:
    You currently have 4 antivirus programs loading. Whether they are working or not, whether you are using all of them is beside the point. You should have only one antivirus program on the system. Any others should be uninstalled.

    AVG> 24 processes running
    =======================================
    Norton> 19 processes loading
    ===============================================
    IOBIT Security> 4 processes loading
    ============================================
    There are also install dates as follows
    2010-12-15 20:53:26 -------- d-----w- c:\program files\Panda Security
    2010-12-17 16:24:42 -------- d-----w- c:\program files\AVG
    2010-12-22 21:11:14 -------- d-----w- c:\program files\IObit
    2010-12-23 16:52:31 -------- d-----w- c:\program files\Symantec
    2010-12-23 16:49:46 -------- d-----w- c:\program files\Norton Internet Security
    2010-12-23 07:09:27 -------- d-----w- c:\program files\Norton PC Checkup
    =============================================
    There are errors in the Event Viewer showing failed attempts to start several of these AV programs at the same time.
    So- what does this mean?
    First: multiple AV programs make a system more vulnerable, not less.
    Second: each of these processes require system resources to start and run. So there are 47 processes- and this isn't all of them- each wanting a piece of your system.
    Third: the system has to load, run and then shut down each of these processes. This will make your load time and shutdown time longer and the surf time slower.

    Do not attempt to remove each of the entries I left. Most should go when you uninstall each program. If any remain, I can move them.

    Remove all but one of the AV programs: here are some tools to help:
    Norton Removal Tool
    AVG Removal: Note: You may have to reinstall AVG to uninstall it fully

    Regarding IOBit Security:Malwarebytes accused IOBit of incorporating the database of Malwarebytes' Anti-Malware in its security software IOBit Security 360 and has served IOBIT with copyright infringement notice. The IOBit site itself is rated poorly by WOT (Web of Trust Safe Browsing Tool) in vendor reliability and trustworthiness.

    Please handle the multiple antivirus programs. Reboot the computer when finished.
    Let me know when that's been done and we'll go to the next step.
     
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