TechSpot

Need Help With Mac Cloning

By dyran
Jan 17, 2006
  1. Can anyone teach me how to mac clone?

    BTW im DHCP, my old modem gone bad so verizon replaced it with a new one (westell 6100) however, i am unable to connect with this new one. all lights are solid green on the modem (power dsl ethernet and internet) however when i try to pull up IE, still page cannot be displayed.

    i called verizon tech support and they guide me through several troubleshooting steps but to no avail - they made me reset the modem, uninstall/reinstall nic card, optimized my browser, did those ping tests, ran ip config release renew etc... but still nothing happened. what my friend told me that we have to probably do mac cloning, however, when i called verizon again to ask assistance regarding mac cloning, they said they dont support it... :(
     
  2. Nodsu

    Nodsu TS Rookie Posts: 9,431

    No, you do not have to do MAC cloning if your internet worked before with the same setup (bar the modem).

    Since it was Verizon who replaced the modem and broke your connection, then it is them who have to prove that the fault is not theirs. Usually it is a technician demonstrating a connection with their own laptop.
     
  3. Samstoned

    Samstoned TechSpot Paladin Posts: 2,582

    go to run
    type in cmd
    in window type cd c:\ ,then type in ipconfig /flushdns
    after above type in ipconfig /all see what comes up and post here.
    verizon software ,that runs there modems ,is crappy.this has nothing to do with the mac address
    can you connect to other sites? do you use a 2nd browser?
     
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