Hello everyone, well my problem is that I jus bought a Genius HS-03U headset and my Windows XP SP2 says "unknown device" and after the first time I plugged the headset it worked for about 30 mins and since then I can't put them to work. I've tried to go to genius website to download the drivers but they don't have any for this model. It's a USB headset and no CD was in the package so would like to know what to do to resolve this problem. thanks