TechSpot

Netbook running VERY slow

By dennis pengelly
Feb 22, 2016
  1. Hello guys

    I just received a used netbook (Toshiba NB305-N410BL) which is running VERY slow (sometimes minutes to open a window). You fixed my problems with my old desktop last year (thank you) so I thought I would try again. I am sending the results of FRST as instructed.

    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:21-02-2016 01
    Ran by Owner (administrator) on OWNER-PC (22-02-2016 12:43:21)
    Running from C:\Users\Owner\Downloads
    Loaded Profiles: Owner (Available Profiles: Owner)
    Platform: Microsoft Windows 7 Starter Service Pack 1 (X86) Language: English (United States)
    Internet Explorer Version 10 (Default browser: FF)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    (Intel Corporation) C:\Windows\System32\igfxtray.exe
    (Intel Corporation) C:\Windows\System32\hkcmd.exe
    (Intel Corporation) C:\Windows\System32\igfxpers.exe
    (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
    (Intel Corporation) C:\Windows\System32\igfxsrvc.exe
    (AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    (Malwarebytes) C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
    (Malwarebytes) C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
    (Malwarebytes) C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
    (TOSHIBA Corporation) C:\Windows\System32\ThpSrv.exe
    (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
    (Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
    (Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
    (Microsoft Corporation) C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
    (Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
    (Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
    (Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
    (Mozilla Corporation) C:\Program Files\Mozilla Firefox\plugin-container.exe
    (Adobe Systems, Inc.) C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_20_0_0_306.exe
    (Adobe Systems, Inc.) C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_20_0_0_306.exe


    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [8555040 2010-04-13] (Realtek Semiconductor)
    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1697064 2010-03-10] (Synaptics Incorporated)
    HKLM\...\Run: [GIDDesktop] => C:\Program Files\SFT\GuardedID\gidd.exe [395528 2011-07-05] (StrikeForce Technologies Inc.)
    HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [7139768 2016-02-17] (AVAST Software)
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\...\Run: [ComcastAntispyClient] => "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\...\MountPoints2: D - D:\LaunchU3.exe -a
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\...\MountPoints2: {e4f48816-1b4f-11e0-a68e-fc79065da9a5} - D:\Customizer.exe
    ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2016-02-17] (AVAST Software)

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 71.10.216.1 71.10.216.2
    Tcpip\..\Interfaces\{C148E439-7338-4DCE-AEED-00CA63CA8E59}: [DhcpNameServer] 71.10.216.1 71.10.216.2

    Internet Explorer:
    ==================
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/Toshiba/en-us
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://laptops.toshiba.com/adps/deals-and-offers
    SearchScopes: HKLM -> DefaultScope {0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKLM -> {0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} URL =
    SearchScopes: HKU\S-1-5-21-955303298-3134083887-1062901272-1000 -> DefaultScope {0B38A49E-33F2-4ABE-8B29-D4DB83E0E1A5} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKU\S-1-5-21-955303298-3134083887-1062901272-1000 -> {0B38A49E-33F2-4ABE-8B29-D4DB83E0E1A5} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKU\S-1-5-21-955303298-3134083887-1062901272-1000 -> {0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} URL =
    BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2016-02-17] (AVAST Software)
    BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
    BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
    BHO: No Name -> {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} -> No File
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll [2007-06-08] (Microsoft Corporation)

    FireFox:
    ========
    FF ProfilePath: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\zjckzo3q.default
    FF Homepage: hxxp://google.com/
    FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF32_20_0_0_306.dll [2016-02-15] ()
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll [2013-01-24] ( Microsoft Corporation)
    FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MIF5BA~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
    FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MIF5BA~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
    FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
    FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2016-02-17]

    Chrome:
    =======
    CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2016-02-17]

    ==================== Services (Whitelisted) ========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [237096 2016-02-17] (AVAST Software)
    R2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1513784 2015-10-05] (Malwarebytes)
    R2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05] (Malwarebytes)
    S3 TMachInfo; C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [51512 2009-10-06] (TOSHIBA Corporation)
    R2 TOSHIBA eco Utility Service; C:\Program Files\TOSHIBA\TECO\TecoService.exe [189808 2010-04-06] (TOSHIBA Corporation)
    S3 TOSHIBA HDD SSD Alert Service; C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [111960 2010-02-05] (TOSHIBA Corporation)
    S3 TPCHSrv; C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [685424 2010-03-31] (TOSHIBA Corporation)
    R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2009-07-13] (Microsoft Corporation)
    S2 AntiSpywareService; C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [X]

    ===================== Drivers (Whitelisted) ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 aswHwid; C:\windows\system32\drivers\aswHwid.sys [32792 2016-02-17] (AVAST Software)
    R2 aswMonFlt; C:\windows\system32\drivers\aswMonFlt.sys [91168 2016-02-17] (AVAST Software)
    R1 aswRdr; C:\windows\system32\drivers\aswRdr2.sys [91232 2016-02-17] (AVAST Software)
    R0 aswRvrt; C:\windows\system32\Drivers\aswRvrt.sys [58776 2016-02-17] (AVAST Software)
    R1 aswSnx; C:\windows\system32\drivers\aswSnx.sys [812720 2016-02-17] (AVAST Software)
    R1 aswSP; C:\windows\system32\drivers\aswSP.sys [447848 2016-02-17] (AVAST Software)
    R2 aswStm; C:\windows\system32\drivers\aswStm.sys [127432 2016-02-17] (AVAST Software)
    R0 aswVmm; C:\windows\system32\Drivers\aswVmm.sys [221240 2016-02-17] (AVAST Software)
    R1 GIDv2; C:\windows\system32\Drivers\GIDv2.sys [25232 2011-07-05] (StrikeForce Technologies, Inc.)
    R0 LPCFilter; C:\windows\System32\DRIVERS\LPCFilter.sys [36208 2009-07-30] (COMPAL ELECTRONIC INC.)
    R3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [23256 2015-10-05] (Malwarebytes)
    R3 MBAMSwissArmy; C:\windows\system32\drivers\MBAMSwissArmy.sys [170200 2016-02-22] (Malwarebytes)
    R3 MBAMWebAccessControl; C:\windows\system32\drivers\mwac.sys [51928 2015-10-05] (Malwarebytes Corporation)
    R3 PGEffect; C:\windows\System32\DRIVERS\pgeffect.sys [24064 2009-06-22] (TOSHIBA Corporation)
    R2 TVALZFL; C:\windows\System32\DRIVERS\TVALZFL.sys [12920 2009-06-19] (TOSHIBA Corporation)

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-02-22 12:21 - 2016-02-22 12:23 - 00022175 _____ C:\Users\Owner\Downloads\Addition.txt
    2016-02-22 12:18 - 2016-02-22 12:43 - 00011382 _____ C:\Users\Owner\Downloads\FRST.txt
    2016-02-22 12:18 - 2016-02-22 12:43 - 00000000 ____D C:\FRST
    2016-02-22 12:17 - 2016-02-22 12:17 - 01722368 _____ (Farbar) C:\Users\Owner\Downloads\FRST.exe
    2016-02-21 15:25 - 2016-02-21 15:25 - 00002096 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows 7 Upgrade Advisor.lnk
    2016-02-21 15:25 - 2016-02-21 15:25 - 00002084 _____ C:\Users\Public\Desktop\Windows 7 Upgrade Advisor.lnk
    2016-02-21 15:25 - 2016-02-21 15:25 - 00000000 ____D C:\Program Files\Microsoft Windows 7 Upgrade Advisor
    2016-02-21 15:01 - 2016-02-21 15:01 - 00000000 ____D C:\Users\Owner\AppData\Local\Microsoft Corporation
    2016-02-21 10:28 - 2016-02-21 10:28 - 00000000 ____D C:\Users\Owner\AppData\Roaming\HD Tune Pro
    2016-02-21 10:26 - 2016-02-21 10:26 - 00001002 _____ C:\Users\Owner\Desktop\HD Tune Pro.lnk
    2016-02-21 10:26 - 2016-02-21 10:26 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HD Tune Pro
    2016-02-21 10:25 - 2016-02-21 10:26 - 00000000 ____D C:\Program Files\HD Tune Pro
    2016-02-18 09:48 - 2016-02-18 09:48 - 00003544 ____N C:\bootsqm.dat
    2016-02-18 08:01 - 2016-02-18 08:01 - 00000000 ____D C:\Users\Owner\AppData\Roaming\toshiba
    2016-02-17 14:23 - 2016-02-17 14:23 - 01505280 _____ (Microsoft Corporation) C:\windows\system32\d3d11.dll
    2016-02-17 13:27 - 2016-02-22 12:30 - 00170200 _____ (Malwarebytes) C:\windows\system32\Drivers\MBAMSwissArmy.sys
    2016-02-17 13:20 - 2016-02-17 13:20 - 00001071 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    2016-02-17 13:20 - 2016-02-17 13:20 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
    2016-02-17 13:20 - 2015-10-05 09:50 - 00094936 _____ (Malwarebytes) C:\windows\system32\Drivers\mbamchameleon.sys
    2016-02-17 13:20 - 2015-10-05 09:50 - 00051928 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mwac.sys
    2016-02-17 13:20 - 2015-10-05 09:50 - 00023256 _____ (Malwarebytes) C:\windows\system32\Drivers\mbam.sys
    2016-02-17 13:19 - 2016-02-17 13:20 - 00000000 ____D C:\Program Files\Malwarebytes Anti-Malware
    2016-02-17 13:19 - 2016-02-17 13:19 - 00000000 ____D C:\ProgramData\Malwarebytes
    2016-02-17 13:11 - 2016-02-17 13:12 - 22908888 _____ (Malwarebytes ) C:\Users\Owner\Downloads\mbam-setup-2.2.0.1024.exe
    2016-02-17 12:02 - 2016-02-21 12:44 - 00000000 ____D C:\Program Files\Google
    2016-02-17 12:02 - 2016-02-21 12:43 - 00000000 ____D C:\Users\Owner\AppData\Local\Google
    2016-02-17 11:55 - 2016-02-17 11:45 - 00334280 _____ (AVAST Software) C:\windows\system32\aswBoot.exe
    2016-02-17 11:49 - 2016-02-17 11:49 - 00000000 ____D C:\Users\Owner\AppData\Roaming\AVAST Software
    2016-02-17 11:47 - 2016-02-17 11:47 - 00002086 _____ C:\Users\Public\Desktop\Avast Free Antivirus.lnk
    2016-02-17 11:47 - 2016-02-17 11:47 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
    2016-02-17 11:46 - 2016-02-17 11:46 - 00221240 _____ (AVAST Software) C:\windows\system32\Drivers\aswVmm.sys
    2016-02-17 11:46 - 2016-02-17 11:46 - 00000000 ____D C:\Program Files\Common Files\AV
    2016-02-17 11:46 - 2016-02-17 11:45 - 00812720 _____ (AVAST Software) C:\windows\system32\Drivers\aswSnx.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00447848 _____ (AVAST Software) C:\windows\system32\Drivers\aswSP.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00127432 _____ (AVAST Software) C:\windows\system32\Drivers\aswStm.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00091232 _____ (AVAST Software) C:\windows\system32\Drivers\aswRdr2.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00091168 _____ (AVAST Software) C:\windows\system32\Drivers\aswMonFlt.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00058776 _____ (AVAST Software) C:\windows\system32\Drivers\aswRvrt.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00032792 _____ (AVAST Software) C:\windows\system32\Drivers\aswHwid.sys
    2016-02-17 11:45 - 2016-02-17 11:45 - 00052184 _____ (AVAST Software) C:\windows\avastSS.scr
    2016-02-17 11:43 - 2016-02-17 11:43 - 00000000 ____D C:\ProgramData\AVAST Software
    2016-02-17 11:43 - 2016-02-17 11:43 - 00000000 ____D C:\Program Files\AVAST Software
    2016-02-17 11:42 - 2016-02-17 11:42 - 05207096 _____ (AVAST Software) C:\Users\Owner\Downloads\avast_free_antivirus_setup_online.exe
    2016-02-15 16:49 - 2016-02-15 16:49 - 00001826 _____ C:\Users\Public\Desktop\QuickTime Player.lnk
    2016-02-15 16:49 - 2016-02-15 16:49 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
    2016-02-15 16:49 - 2016-02-15 16:49 - 00000000 ____D C:\Program Files\QuickTime
    2016-02-15 16:47 - 2016-02-15 16:47 - 00000000 ____D C:\Users\Owner\AppData\LocalLow\Apple Computer
    2016-02-15 16:45 - 2016-02-15 16:45 - 41896256 _____ (Apple Inc.) C:\Users\Owner\Downloads\QuickTimeInstaller.exe
    2016-02-15 13:41 - 2016-02-15 13:42 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Apple Computer
    2016-02-15 13:41 - 2016-02-15 13:41 - 00000000 ____D C:\Users\Owner\AppData\Local\Apple Computer
    2016-02-15 13:40 - 2016-02-15 13:40 - 00000000 ____D C:\ProgramData\Apple Computer
    2016-02-15 13:30 - 2016-02-15 13:30 - 00000000 ____D C:\Users\Owner\AppData\Local\Apple
    2016-02-15 13:29 - 2016-02-21 12:07 - 00000000 ____D C:\ProgramData\Apple
    2016-02-15 12:35 - 2016-02-15 12:35 - 00000000 ____D C:\Users\Owner\AppData\Local\Macromedia
    2016-02-06 21:02 - 2016-02-15 12:22 - 00000000 ____D C:\Users\Owner\AppData\Local\Mozilla
    2016-02-06 21:02 - 2016-02-06 21:02 - 00001128 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
    2016-02-06 21:02 - 2016-02-06 21:02 - 00001116 _____ C:\Users\Public\Desktop\Mozilla Firefox.lnk
    2016-02-06 21:02 - 2016-02-06 21:02 - 00000000 ____D C:\Program Files\Mozilla Maintenance Service
    2016-02-06 21:01 - 2016-02-06 21:02 - 00000000 ____D C:\Program Files\Mozilla Firefox
    2016-02-06 20:42 - 2014-05-14 11:23 - 01973728 _____ (Microsoft Corporation) C:\windows\system32\wuaueng.dll
    2016-02-06 20:42 - 2014-05-14 11:23 - 00581600 _____ (Microsoft Corporation) C:\windows\system32\wuapi.dll
    2016-02-06 20:42 - 2014-05-14 11:23 - 00054240 _____ (Microsoft Corporation) C:\windows\system32\wuauclt.exe
    2016-02-06 20:42 - 2014-05-14 11:23 - 00045536 _____ (Microsoft Corporation) C:\windows\system32\wups2.dll
    2016-02-06 20:42 - 2014-05-14 11:23 - 00036320 _____ (Microsoft Corporation) C:\windows\system32\wups.dll
    2016-02-06 20:42 - 2014-05-14 11:17 - 02425856 _____ (Microsoft Corporation) C:\windows\system32\wucltux.dll
    2016-02-06 20:42 - 2014-05-14 11:17 - 00092672 _____ (Microsoft Corporation) C:\windows\system32\wudriver.dll
    2016-02-06 20:42 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\windows\system32\wuwebv.dll
    2016-02-06 20:42 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\windows\system32\wuapp.exe
    2016-02-06 19:05 - 2016-02-21 15:33 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Skype
    2016-02-06 19:04 - 2016-02-06 19:05 - 00000000 ____D C:\ProgramData\Skype
    2016-02-06 19:04 - 2016-02-06 19:05 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
    2016-02-06 19:04 - 2016-02-06 19:04 - 00002685 _____ C:\Users\Public\Desktop\Skype.lnk
    2016-02-06 19:04 - 2016-02-06 19:04 - 00000000 ___RD C:\Program Files\Skype
    2016-02-06 19:04 - 2016-02-06 19:04 - 00000000 ____D C:\Program Files\Common Files\Skype
    2016-02-06 18:46 - 2016-02-06 18:46 - 00000104 _____ C:\Users\Owner\Desktop\Control Panel.lnk

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-02-22 11:55 - 2009-07-13 23:53 - 00000006 ____H C:\windows\Tasks\SA.DAT
    2016-02-22 11:54 - 2009-07-13 23:53 - 00032610 _____ C:\windows\Tasks\SCHEDLGU.TXT
    2016-02-22 11:45 - 2012-05-06 13:54 - 00000830 _____ C:\windows\Tasks\Adobe Flash Player Updater.job
    2016-02-22 11:40 - 2009-07-13 23:34 - 00014304 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2016-02-22 11:40 - 2009-07-13 23:34 - 00014304 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2016-02-21 12:54 - 2011-11-24 11:52 - 00000000 ____D C:\Program Files\Common Files\scanner
    2016-02-21 12:39 - 2009-07-13 21:37 - 00000000 ____D C:\windows\inf
    2016-02-18 12:03 - 2010-05-09 07:51 - 00727182 _____ C:\windows\system32\PerfStringBackup.INI
    2016-02-17 12:21 - 2011-01-08 02:01 - 00000000 ____D C:\Users\Owner\AppData\Local\VirtualStore
    2016-02-16 18:55 - 2012-03-04 13:39 - 00000000 ____D C:\Users\Owner\AppData\Roaming\SoftGrid Client
    2016-02-15 12:34 - 2012-05-06 13:54 - 00796864 _____ (Adobe Systems Incorporated) C:\windows\system32\FlashPlayerApp.exe
    2016-02-15 12:34 - 2012-03-05 18:56 - 00000000 ____D C:\Users\Owner\AppData\Local\Adobe
    2016-02-15 12:34 - 2011-11-24 11:49 - 00142528 _____ (Adobe Systems Incorporated) C:\windows\system32\FlashPlayerCPLApp.cpl
    2016-02-06 21:08 - 2009-07-13 23:33 - 00417432 _____ C:\windows\system32\FNTCACHE.DAT
    2016-02-06 21:02 - 2012-05-06 13:45 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Mozilla
    2016-02-06 18:55 - 2011-11-24 12:00 - 00000000 ____D C:\Users\Owner\AppData\Local\ID Vault
    2016-02-06 18:55 - 2011-11-24 11:55 - 00000000 ____D C:\Users\Owner\AppData\Roaming\ID Vault
    2016-02-06 18:55 - 2011-11-24 11:51 - 00000000 ____D C:\Program Files\Constant Guard Protection Suite
    2016-02-06 18:36 - 2010-06-14 01:15 - 00000000 ____D C:\ProgramData\Norton

    ==================== Files in the root of some directories =======

    2016-02-16 18:42 - 2016-02-16 18:42 - 0008440 _____ () C:\Users\Owner\AppData\Roaming\UserTile.png
    2012-05-14 17:47 - 2012-05-14 17:47 - 0000000 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat

    ==================== Bamital & volsnap =================

    (There is no automatic fix for files that do not pass verification.)

    C:\windows\explorer.exe => File is digitally signed
    C:\windows\system32\winlogon.exe => File is digitally signed
    C:\windows\system32\wininit.exe => File is digitally signed
    C:\windows\system32\svchost.exe => File is digitally signed
    C:\windows\system32\services.exe => File is digitally signed
    C:\windows\system32\User32.dll => File is digitally signed
    C:\windows\system32\userinit.exe => File is digitally signed
    C:\windows\system32\rpcss.dll => File is digitally signed
    C:\windows\system32\dnsapi.dll => File is digitally signed
    C:\windows\system32\Drivers\volsnap.sys => File is digitally signed


    LastRegBack: 2013-03-06 16:58

    ==================== End of FRST.txt ============================

    Additional scan result of Farbar Recovery Scan Tool (x86) Version:21-02-2016 01
    Ran by Owner (2016-02-22 12:45:15)
    Running from C:\Users\Owner\Downloads
    Microsoft Windows 7 Starter Service Pack 1 (X86) (2011-01-08 07:01:34)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-955303298-3134083887-1062901272-500 - Administrator - Disabled)
    Guest (S-1-5-21-955303298-3134083887-1062901272-501 - Limited - Disabled)
    Owner (S-1-5-21-955303298-3134083887-1062901272-1000 - Administrator - Enabled) => C:\Users\Owner

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: avast! Antivirus (Disabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
    AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    AS: avast! Antivirus (Disabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    Adobe Flash Player 20 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 20.0.0.306 - Adobe Systems Incorporated)
    Adobe Flash Player 20 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
    Adobe Reader 9.3 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A93000000001}) (Version: 9.3.0 - Adobe Systems Incorporated)
    Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
    Avast Free Antivirus (HKLM\...\Avast) (Version: 11.1.2253 - AVAST Software)
    Canon MX340 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX340_series) (Version: - )
    D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
    GuardedID (HKLM\...\{9191979D-821C-4EA8-B021-2DA1D859A7C5}) (Version: 0.03.1038 - StrikeForce Technologies, Inc)
    HD Tune Pro 5.60 (HKLM\...\HD Tune Pro_is1) (Version: - EFD Software)
    Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2117 - Intel Corporation)
    Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - Intel Corporation)
    Java(TM) 6 Update 14 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216014FF}) (Version: 6.0.140 - Sun Microsystems, Inc.)
    Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
    Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
    Microsoft Office 2010 Service Pack 1 (SP1) (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version: - Microsoft)
    Microsoft Office Click-to-Run 2010 (HKLM\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Office Home and Student 2010 - English (HKLM\...\{90140011-0061-0409-0000-0000000FF1CE}) (Version: 14.0.6114.5002 - Microsoft Corporation)
    Microsoft Office Home and Student 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20125.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
    Mozilla Firefox 44.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
    Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 44.0.2 - Mozilla)
    MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
    MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
    QuickTime 7 (HKLM\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
    Realtek Ethernet Controller Driver For Windows 7 (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.17.304.2010 - Realtek)
    Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6088 - Realtek Semiconductor Corp.)
    Realtek USB 2.0 Card Reader (HKLM\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30116 - Realtek Semiconductor Corp.)
    Skype™ 7.18 (HKLM\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.112 - Skype Technologies S.A.)
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
    TOSHIBA Application and Driver Installer (HKLM\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
    TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.12 - TOSHIBA)
    TOSHIBA Bulletin Board (HKLM\...\InstallShield_{B2FB7DBA-CEEC-41F1-BC23-3323D96290F6}) (Version: 1.6.07.32 - TOSHIBA Corporation)
    TOSHIBA eco Utility (HKLM\...\InstallShield_{53536479-DFB0-47ED-9D10-43F3708C222D}) (Version: 1.2.11.0 - TOSHIBA Corporation)
    TOSHIBA Flash Cards Support Utility (HKLM\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.5C - TOSHIBA CORPORATION)
    TOSHIBA Hardware Setup (HKLM\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.1.19C - TOSHIBA CORPORATION)
    TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.4 - TOSHIBA Corporation)
    TOSHIBA HDD/SSD Alert (HKLM\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.0.6 - TOSHIBA Corporation)
    TOSHIBA Media Controller (HKLM\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.80.5 - TOSHIBA CORPORATION)
    TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.6.1.0 - TOSHIBA Corporation)
    TOSHIBA Quality Application (HKLM\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
    TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 - TOSHIBA Corporation)
    TOSHIBA ReelTime (HKLM\...\InstallShield_{B894522E-C079-4DC8-A305-30BA6E2F4459}) (Version: 1.6.06.32 - TOSHIBA Corporation)
    TOSHIBA Service Station (HKLM\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.40 - TOSHIBA)
    TOSHIBA Supervisor Password (HKLM\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.9C - TOSHIBA CORPORATION)
    TOSHIBA USB Sleep and Charge Utility (HKLM\...\{E487EE7D-EAAA-4E2A-9116-E3B477D8A74F}) (Version: 1.3.4.0 - TOSHIBA Corporation)
    TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.3.6 - TOSHIBA Corporation)
    TOSHIBA Web Camera Application (HKLM\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.15 - TOSHIBA Corporation)
    ToshibaRegistration (HKLM\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
    Utility Common Driver (Version: 1.0.52.1C - TOSHIBA) Hidden
    Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
    Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
    Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {367691E2-C3F5-4B32-A02D-FF101625AA65} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2016-02-17] (AVAST Software)
    Task: {39FFC4EC-002B-4C14-9875-318774CF1C73} - System32\Tasks\{070B30BE-2293-4D66-8200-71962BB2A0B6} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {4DC89307-2C09-4DAD-B946-A96FE7C04CA5} - System32\Tasks\Adobe Flash Player Updater => C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2016-02-15] (Adobe Systems Incorporated)
    Task: {62083812-0DCA-44C1-9122-C128BD3850BB} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2016-02-17] (AVAST Software)
    Task: {9DF0C236-22C7-4350-B3C8-7AD100CDAFA8} - System32\Tasks\{8AB54262-FA9A-4FBC-BDF1-F2D787F346AF} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {9FD21BEE-0F47-4BCF-BA51-2C973FA9EF55} - System32\Tasks\{D3E32B6F-FF9D-45FF-BCF8-D30CFFF78069} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {B55B7024-72D4-471C-8FA0-8DEA6C80CAB9} - System32\Tasks\{F896C774-270C-408E-858C-4C922E986611} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {C0B1B5CF-A972-4464-AAF4-5E2F0F2D0AEB} - System32\Tasks\{B24EC4C1-67AB-47FE-B72C-BC175843088B} => Iexplore.exe hxxp://ui.skype.com/ui/0/7.18.0.112/en/abandoninstall?source=lightinstaller&page=tsBing

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

    ==================== Shortcuts =============================

    (The entries could be listed to be restored or removed.)

    ==================== Loaded Modules (Whitelisted) ==============

    2016-02-17 11:45 - 2016-02-17 11:45 - 00113496 _____ () C:\Program Files\AVAST Software\Avast\log.dll
    2016-02-17 11:45 - 2016-02-17 11:45 - 00133768 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
    2016-02-22 11:10 - 2016-02-22 11:10 - 02835968 _____ () C:\Program Files\AVAST Software\Avast\defs\16022200\algo.dll
    2016-02-17 11:45 - 2016-02-17 11:45 - 00480760 _____ () C:\Program Files\AVAST Software\Avast\ffl2.dll
    2016-02-17 11:45 - 2016-02-17 11:45 - 40539648 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
    2016-02-15 12:34 - 2016-02-15 12:34 - 17891008 _____ () C:\windows\system32\Macromed\Flash\NPSWF32_20_0_0_306.dll

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)


    ==================== Safe Mode (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)


    ==================== EXE Association (Whitelisted) ===============

    (If an entry is included in the fixlist, the registry item will be restored to default or removed.)


    ==================== Internet Explorer trusted/restricted ===============

    (If an entry is included in the fixlist, it will be removed from the registry.)


    ==================== Hosts content: ===============================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2009-07-13 21:04 - 2011-03-24 16:18 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts


    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\Control Panel\Desktop\\Wallpaper ->
    DNS Servers: 71.10.216.1 - 71.10.216.2
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 0) (ConsentPromptBehaviorUser: 3) (EnableLUA: 0)
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    (Currently there is no automatic fix for this section.)

    MSCONFIG\startupreg: 00TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    MSCONFIG\startupreg: HWSetup => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    MSCONFIG\startupreg: KeNotify => C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
    MSCONFIG\startupreg: SmoothView => %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    MSCONFIG\startupreg: SVPWUTIL => C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    MSCONFIG\startupreg: Teco => "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
    MSCONFIG\startupreg: ThpSrv => C:\windows\system32\thpsrv /logon
    MSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    MSCONFIG\startupreg: TosNC => %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
    MSCONFIG\startupreg: TosReelTimeMonitor => %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    MSCONFIG\startupreg: TosSENotify => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
    MSCONFIG\startupreg: TosVolRegulator => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
    MSCONFIG\startupreg: TosWaitSrv => %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
    MSCONFIG\startupreg: TPwrMain => %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    MSCONFIG\startupreg: TUSBSleepChargeSrv => %ProgramFiles%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
    MSCONFIG\startupreg: TWebCamera => "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{E225C826-0893-4E4C-90D9-B43F77BEA0F9}] => (Allow) C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    FirewallRules: [{63A385C6-CDB7-4996-9B11-8056D24F6A16}] => (Allow) svchost.exe
    FirewallRules: [{34C3D07D-C033-43C1-8812-4A8179A9A5AB}] => (Allow) C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
    FirewallRules: [{D0100A44-B018-4DE2-BFE3-21337C6D13D0}] => (Allow) C:\Program Files\Windows Live\Contacts\wlcomm.exe
    FirewallRules: [{80510E33-E112-4BAF-8F20-C3108230C6F0}] => (Allow) LPort=2869
    FirewallRules: [{9B5D8146-9563-4DFA-9CA9-38DB9063E131}] => (Allow) LPort=1900
    FirewallRules: [{9D1EF425-2677-41AE-9B35-79D40BAA09F9}] => (Allow) C:\Program Files\Skype\Phone\Skype.exe
    FirewallRules: [{07472889-DFE1-4529-8E3E-EC56DD39519F}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
    FirewallRules: [{00F333B2-5739-40AC-9354-3B4F9BDBF2F7}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe

    ==================== Restore Points =========================

    17-02-2016 14:21:15 Windows Modules Installer
    21-02-2016 12:05:01 Removed Apple Application Support (32-bit)
    21-02-2016 12:08:13 Removed iTunes
    21-02-2016 12:38:14 Removed Apple Mobile Device Support
    21-02-2016 12:40:15 Removed Apple Software Update
    21-02-2016 12:46:05 Removed CA Pest Patrol Realtime Protection
    21-02-2016 12:48:28 Removed Bonjour
    21-02-2016 14:58:30 Installed Windows 7 Upgrade Advisor
    21-02-2016 15:16:29 Removed Windows 7 Upgrade Advisor
    21-02-2016 15:23:57 Installed Windows 7 Upgrade Advisor

    ==================== Faulty Device Manager Devices =============

    Could not list Devices. Check "winmgmt" service or repair WMI.


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (02/22/2016 11:08:01 AM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 07:03:47 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on shutdown: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 03:12:28 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 03:10:40 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on shutdown: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 12:54:24 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 12:07:39 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10007) (User: Owner-PC)
    Description: Application or service 'Apple Mobile Device' could not be restarted.

    Error: (02/18/2016 12:01:20 PM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 713143

    Error: (02/18/2016 12:01:20 PM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 713143

    Error: (02/18/2016 12:01:20 PM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second

    Error: (02/18/2016 11:49:44 AM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 16411


    System errors:
    =============
    Error: (02/22/2016 11:59:14 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
    Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
    %%1056

    Error: (02/22/2016 11:54:56 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Windows Defender service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/22/2016 11:54:32 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
    Description: The Server service terminated unexpectedly. It has done this 3 time(s).

    Error: (02/22/2016 11:54:14 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
    Description: The Windows Update service terminated unexpectedly. It has done this 2 time(s).

    Error: (02/22/2016 11:54:14 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

    Error: (02/22/2016 11:54:14 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/22/2016 11:54:14 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The System Event Notification Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

    Error: (02/22/2016 11:54:14 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/22/2016 11:54:14 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The User Profile Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

    Error: (02/22/2016 11:54:13 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Server service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.


    ==================== Memory info ===========================

    Processor: Intel(R) Atom(TM) CPU N455 @ 1.66GHz
    Percentage of memory in use: 88%
    Total physical RAM: 1013.42 MB
    Available physical RAM: 116.32 MB
    Total Virtual: 2189.42 MB
    Available Virtual: 757.64 MB

    ==================== Drives ================================

    Drive c: (TI105860W0F) (Fixed) (Total:223.64 GB) (Free:189.96 GB) NTFS ==>[system with boot components (obtained from drive)]

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: 3125EBE5)
    Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
    Partition 2: (Not Active) - (Size=223.6 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=7.8 GB) - (Type=17)

    ==================== End of Addition.txt ============================

    Thank you, Dennis
     
  2. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ====================================

    We'll run some checks but your main issue lays here:
    Total physical RAM: 1013.42 MB
    You nee more RAM. 2GB at least.

    [​IMG] Download RogueKiller from one of the following links and save it to your Desktop:

    Link 1
    Link 2
    • Close all the running programs
    • Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
    [​IMG] Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
    NOTE. If you already have MBAM 2.0 installed scroll down.
    • Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
    • Click Finish.
    • On the Dashboard, click the 'Update Now >>' link
    • After the update completes, click the 'Scan Now >>' button.
    • Or, on the Dashboard, click the Scan Now >> button.
    • If an update is available, click the Update Now button.
    • A Threat Scan will begin.
    • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
    • In most cases, a restart will be required.
    • Wait for the prompt to restart the computer to appear, then click on Yes.
    If you already have MBAM 2.0 installed:
    • On the Dashboard, click the 'Update Now >>' link
    • After the update completes, click the 'Scan Now >>' button.
    • Or, on the Dashboard, click the Scan Now >> button.
    • If an update is available, click the Update Now button.
    • A Threat Scan will begin.
    • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
    • In most cases, a restart will be required.
    • Wait for the prompt to restart the computer to appear, then click on Yes.
    How to get logs:
    (Export log to save as txt)
    • After the restart once you are back at your desktop, open MBAM once more.
    • Click on the History tab > Application Logs.
    • Double click on the Scan Log which shows the Date and time of the scan just performed.
    • Click 'Export'.
    • Click 'Text file (*.txt)'
    • In the Save File dialog box which appears, click on Desktop.
    • In the File name: box type a name for your scan log.
    • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
    • Click Ok
    • Attach that saved log to your next reply.
    (Copy to clipboard for pasting into forum replies or tickets)
    • After the restart once you are back at your desktop, open MBAM once more.
    • Click on the History tab > Application Logs.
    • Double click on the Scan Log which shows the Date and time of the scan just performed.
    • Click 'Copy to Clipboard'
    • Paste the contents of the clipboard into your reply.
    [​IMG] Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Scan button.
    • When the scan has finished click on Clean button.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
     
  3. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    I have run RogueKiller, MBAM, ADWCleaner, and JRT.
    Here are the text file results of those tests:

    RogueKiller V11.0.13.0 [Feb 22 2016] (Free) by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : http://forum.adlice.com
    Website : http://www.adlice.com/software/roguekiller/
    Blog : http://www.adlice.com

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
    Started in : Normal mode
    User : Owner [Administrator]
    Started from : C:\Users\Owner\Desktop\RogueKiller.exe
    Mode : Delete -- Date : 02/22/2016 20:21:57

    ¤¤¤ Processes : 0 ¤¤¤

    ¤¤¤ Registry : 8 ¤¤¤
    [PUP] HKEY_USERS\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Windows\CurrentVersion\Run | ComcastAntispyClient : "C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide [x][x] -> Not selected
    [PUP] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AntiSpywareService (C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe) -> Not selected
    [PUP] HKEY_LOCAL_MACHINE\System\ControlSet001\Services\AntiSpywareService (C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe) -> Not selected
    [PUP] HKEY_LOCAL_MACHINE\System\ControlSet002\Services\AntiSpywareService (C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe) -> Not selected
    [PUM.Policies] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Not selected
    [PUM.StartMenu] HKEY_USERS\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowSetProgramAccessAndDefaults : 0 -> Not selected
    [PUM.StartMenu] HKEY_USERS\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 2 -> Not selected
    [PUM.StartMenu] HKEY_USERS\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowUser : 2 -> Not selected

    ¤¤¤ Tasks : 0 ¤¤¤

    ¤¤¤ Files : 0 ¤¤¤

    ¤¤¤ Hosts File : 0 ¤¤¤

    ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ MBR Check : ¤¤¤
    +++++ PhysicalDrive0: +++++
    --- User ---
    [MBR] 086d4ba81f003e6d2e36ed286b061161
    [BSP] 841627e8b3acbda54988e4ae45bb856a : HP MBR Code
    Partition table:
    0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 MB
    1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 3074048 | Size: 229004 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 472074240 | Size: 7970 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    User = LL2 ... OK

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 2/22/2016
    Scan Time: 8:40 PM
    Logfile: MBAMreport.txt
    Administrator: Yes

    Version: 2.2.0.1024
    Malware Database: v2016.02.22.06
    Rootkit Database: v2016.02.17.01
    License: Trial
    Malware Protection: Enabled
    Malicious Website Protection: Enabled
    Self-protection: Disabled

    OS: Windows 7 Service Pack 1
    CPU: x86
    File System: NTFS
    User: Owner

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 313542
    Time Elapsed: 27 min, 11 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)

    # AdwCleaner v5.036 - Logfile created 22/02/2016 at 21:32:39
    # Updated 22/02/2016 by Xplode
    # Database : 2016-02-22.2 [Server]
    # Operating system : Windows 7 Starter Service Pack 1 (x86)
    # Username : Owner - OWNER-PC
    # Running from : C:\Users\Owner\Desktop\adwcleaner_5.036.exe
    # Option : Cleaning
    # Support : http://toolslib.net/forum

    ***** [ Services ] *****


    ***** [ Folders ] *****

    [-] Folder Deleted : C:\Users\Owner\AppData\Local\PackageAware
    [-] Folder Deleted : C:\Users\Owner\AppData\LocalLow\comcasttb

    ***** [ Files ] *****


    ***** [ DLLs ] *****


    ***** [ Shortcuts ] *****


    ***** [ Scheduled tasks ] *****


    ***** [ Registry ] *****

    [-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{49BC4DD1-0E69-4611-9164-0009538C5E46}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{08635077-8829-49E2-B338-C968817EB460}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{20A3F109-F7C1-47B4-8098-8E654B264B1D}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8C7478AB-3155-463E-936F-55F91F0F10D0}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9E1B65EE-A131-42B4-94CA-847505E2F611}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A11A6BD-7880-49BD-92D4-6F09D0BD3250}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{68DE31F7-43FF-4EE2-B88B-10665016970D}
    [-] Key Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
    [-] Key Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1791C1B5-FFD0-4D4B-ABCD-7A7DF6EAA89C}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{49BC4DD1-0E69-4611-9164-0009538C5E46}
    [-] Key Deleted : HKCU\Software\AppDataLow\Software\xfin_portal
    [-] Key Deleted : HKU\.DEFAULT\Software\AppDataLow\Software\xfin_portal
    [-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com

    ***** [ Web browsers ] *****


    *************************

    :: "Tracing" keys removed
    :: Winsock settings cleared

    *************************

    C:\AdwCleaner\AdwCleaner[C1].txt - [2353 bytes] - [22/02/2016 21:32:39]
    C:\AdwCleaner\AdwCleaner[S1].txt - [2305 bytes] - [22/02/2016 21:26:55]

    ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2499 bytes] ##########

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Malwarebytes
    Version: 8.0.3 (02.09.2016)
    Operating System: Windows 7 Starter x86
    Ran by Owner (Administrator) on Mon 02/22/2016 at 21:52:23.89
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




    File System: 18

    Successfully deleted: C:\Users\Owner\AppData\Local\{3CB5CE46-6E24-4BD4-848C-4216D4E409CC} (Empty Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\{D1596558-C653-4BCB-A016-87FFFB0C2D32} (Empty Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\431R7SF1 (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8HEU43OI (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FHYYJQ67 (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FQ4W55SV (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ILAYUHK6 (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QUL0QR3M (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VCBCQ1ES (Temporary Internet Files Folder)
    Successfully deleted: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Z7EZD0K4 (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\431R7SF1 (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8HEU43OI (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FHYYJQ67 (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FQ4W55SV (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ILAYUHK6 (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QUL0QR3M (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VCBCQ1ES (Temporary Internet Files Folder)
    Successfully deleted: C:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Z7EZD0K4 (Temporary Internet Files Folder)



    Registry: 3

    Successfully deleted: HKLM\SYSTEM\CurrentControlSet\services\AntiSpywareService (Registry Key)
    Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} (Registry Key)
    Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} (Registry Key)




    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Mon 02/22/2016 at 21:59:01.57
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     
  4. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  5. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    Note: I have noticed that svchost.exe processes keep popping up and the memory amount keeps increasing and it uses a lot of disk access.

    The results of Cobofix are below:


    ComboFix 16-02-23.01 - Owner 02/23/2016 8:31.1.2 - x86
    Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.113 [GMT -5:00]
    Running from: c:\users\Owner\Desktop\ComboFix.exe
    AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
    SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
    SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Owner\Documents\~WRL0774.tmp
    c:\windows\msdownld.tmp
    c:\windows\system32\pt
    c:\windows\system32\pt\ThpProp.exe.mui
    c:\windows\system32\pt\ThpSrv.exe.mui
    .
    .
    ((((((((((((((((((((((((( Files Created from 2016-01-23 to 2016-02-23 )))))))))))))))))))))))))))))))
    .
    .
    2016-02-23 13:51 . 2016-02-23 13:52 -------- d-----w- c:\users\Owner\AppData\Local\temp
    2016-02-23 13:51 . 2016-02-23 13:51 -------- d-----w- c:\users\Default\AppData\Local\temp
    2016-02-23 04:08 . 2016-02-23 04:08 -------- d-----w- c:\users\Default\AppData\Roaming\AVAST Software
    2016-02-23 02:49 . 2016-02-23 02:49 62576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8DCC611-65D2-4171-872A-FA48F656B14D}\offreg.4292.dll
    2016-02-23 02:26 . 2016-02-23 02:32 -------- d-----w- C:\AdwCleaner
    2016-02-23 00:33 . 2016-02-23 00:33 24688 ----a-w- c:\windows\system32\drivers\TrueSight.sys
    2016-02-23 00:33 . 2016-02-23 01:34 -------- d-----w- c:\programdata\RogueKiller
    2016-02-22 17:18 . 2016-02-22 17:46 -------- d-----w- C:\FRST
    2016-02-21 20:25 . 2016-02-21 20:25 -------- d-----w- c:\program files\Microsoft Windows 7 Upgrade Advisor
    2016-02-21 20:01 . 2016-02-21 20:01 -------- d-----w- c:\users\Owner\AppData\Local\Microsoft Corporation
    2016-02-21 17:20 . 2016-02-21 17:20 62576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8DCC611-65D2-4171-872A-FA48F656B14D}\offreg.4980.dll
    2016-02-21 15:28 . 2016-02-21 15:28 -------- d-----w- c:\users\Owner\AppData\Roaming\HD Tune Pro
    2016-02-21 15:25 . 2016-02-21 15:26 -------- d-----w- c:\program files\HD Tune Pro
    2016-02-18 13:01 . 2016-02-18 13:01 -------- d-----w- c:\users\Owner\AppData\Roaming\toshiba
    2016-02-17 19:23 . 2016-02-17 19:23 1505280 ----a-w- c:\windows\system32\d3d11.dll
    2016-02-17 18:27 . 2016-02-23 12:41 170200 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
    2016-02-17 18:20 . 2015-10-05 14:50 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
    2016-02-17 18:20 . 2015-10-05 14:50 94936 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
    2016-02-17 18:20 . 2015-10-05 14:50 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
    2016-02-17 18:19 . 2016-02-17 18:20 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
    2016-02-17 18:19 . 2016-02-17 18:19 -------- d-----w- c:\programdata\Malwarebytes
    2016-02-17 18:18 . 2016-02-17 18:18 -------- d-----w- c:\users\Owner\AppData\Local\Programs
    2016-02-17 17:02 . 2016-02-21 17:44 -------- d-----w- c:\program files\Google
    2016-02-17 17:02 . 2016-02-21 17:43 -------- d-----w- c:\users\Owner\AppData\Local\Google
    2016-02-17 16:55 . 2016-02-17 16:45 334280 ----a-w- c:\windows\system32\aswBoot.exe
    2016-02-17 16:49 . 2016-02-17 16:49 -------- d-----w- c:\users\Owner\AppData\Roaming\AVAST Software
    2016-02-17 16:46 . 2016-02-17 16:46 -------- d-----w- c:\program files\Common Files\AV
    2016-02-17 16:46 . 2016-02-17 16:46 221240 ----a-w- c:\windows\system32\drivers\aswVmm.sys
    2016-02-17 16:46 . 2016-02-17 16:45 91232 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
    2016-02-17 16:46 . 2016-02-17 16:45 91168 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
    2016-02-17 16:46 . 2016-02-17 16:45 58776 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
    2016-02-17 16:46 . 2016-02-17 16:45 447848 ----a-w- c:\windows\system32\drivers\aswSP.sys
    2016-02-17 16:46 . 2016-02-17 16:45 32792 ----a-w- c:\windows\system32\drivers\aswHwid.sys
    2016-02-17 16:46 . 2016-02-17 16:45 127432 ----a-w- c:\windows\system32\drivers\aswStm.sys
    2016-02-17 16:46 . 2016-02-17 16:45 812720 ----a-w- c:\windows\system32\drivers\aswSnx.sys
    2016-02-17 16:45 . 2016-02-17 16:45 52184 ----a-w- c:\windows\avastSS.scr
    2016-02-17 16:43 . 2016-02-17 16:43 -------- d-----w- c:\program files\AVAST Software
    2016-02-17 16:43 . 2016-02-17 16:43 -------- d-----w- c:\programdata\AVAST Software
    2016-02-16 23:34 . 2016-02-16 23:34 62576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8DCC611-65D2-4171-872A-FA48F656B14D}\offreg.3492.dll
    2016-02-15 21:49 . 2016-02-15 21:49 -------- d-----w- c:\program files\QuickTime
    2016-02-15 18:41 . 2016-02-15 18:41 -------- d-----w- c:\users\Owner\AppData\Local\Apple Computer
    2016-02-15 18:41 . 2016-02-15 18:42 -------- d-----w- c:\users\Owner\AppData\Roaming\Apple Computer
    2016-02-15 18:40 . 2016-02-15 18:40 -------- d-----w- c:\programdata\Apple Computer
    2016-02-15 18:30 . 2016-02-15 18:30 -------- d-----w- c:\users\Owner\AppData\Local\Apple
    2016-02-15 18:29 . 2016-02-21 17:07 -------- d-----w- c:\programdata\Apple
    2016-02-15 17:35 . 2016-02-15 17:35 -------- d-----w- c:\users\Owner\AppData\Local\Macromedia
    2016-02-07 16:37 . 2016-02-07 16:37 62576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8DCC611-65D2-4171-872A-FA48F656B14D}\offreg.2428.dll
    2016-02-07 02:02 . 2016-02-15 17:22 -------- d-----w- c:\users\Owner\AppData\Local\Mozilla
    2016-02-07 02:02 . 2016-02-07 02:02 -------- d-----w- c:\program files\Mozilla Maintenance Service
    2016-02-07 01:54 . 2016-02-07 01:54 62576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8DCC611-65D2-4171-872A-FA48F656B14D}\offreg.2528.dll
    2016-02-07 01:42 . 2014-05-14 16:23 45536 ----a-w- c:\windows\system32\wups2.dll
    2016-02-07 01:42 . 2014-05-14 16:23 54240 ----a-w- c:\windows\system32\wuauclt.exe
    2016-02-07 01:42 . 2014-05-14 16:17 2425856 ----a-w- c:\windows\system32\wucltux.dll
    2016-02-07 01:42 . 2014-05-14 16:23 1973728 ----a-w- c:\windows\system32\wuaueng.dll
    2016-02-07 01:42 . 2014-05-14 16:23 36320 ----a-w- c:\windows\system32\wups.dll
    2016-02-07 01:42 . 2014-05-14 16:23 581600 ----a-w- c:\windows\system32\wuapi.dll
    2016-02-07 01:42 . 2014-05-14 16:17 92672 ----a-w- c:\windows\system32\wudriver.dll
    2016-02-07 01:42 . 2014-05-14 14:23 179656 ----a-w- c:\windows\system32\wuwebv.dll
    2016-02-07 01:42 . 2014-05-14 14:17 33792 ----a-w- c:\windows\system32\wuapp.exe
    2016-02-07 01:26 . 2015-12-16 15:15 9014120 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{F8DCC611-65D2-4171-872A-FA48F656B14D}\mpengine.dll
    2016-02-07 00:05 . 2016-02-21 20:33 -------- d-----w- c:\users\Owner\AppData\Roaming\Skype
    2016-02-07 00:04 . 2016-02-07 00:04 -------- d-----w- c:\program files\Common Files\Skype
    2016-02-07 00:04 . 2016-02-07 00:04 -------- d-----r- c:\program files\Skype
    2016-02-07 00:04 . 2016-02-07 00:05 -------- d-----w- c:\programdata\Skype
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2016-02-15 17:34 . 2012-05-06 18:54 796864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
    2016-02-15 17:34 . 2011-11-24 16:49 142528 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2016-02-06 23:38 . 2010-06-24 15:33 24288 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
    2015-12-09 18:59 . 2015-12-09 18:59 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
    2015-12-09 18:59 . 2015-12-09 18:59 69632 ----a-w- c:\windows\system32\QuickTime.qts
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
    @="{472083B0-C522-11CF-8763-00608CC02F24}"
    [HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
    2016-02-17 16:45 770088 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-23 141848]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-23 173592]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-23 150552]
    "RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2010-04-14 8555040]
    "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-03-11 1697064]
    "GIDDesktop"="c:\program files\SFT\GuardedID\gidd.exe" [2011-07-05 395528]
    "AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2016-02-17 7139768]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 0 (0x0)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableLUA"= 0 (0x0)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    "SoftwareSASGeneration"= 1 (0x1)
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ThpSrv]
    c:\windows\system32\thpsrv [X]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\00TCrdMain]
    2010-03-25 20:09 742712 ----a-w- c:\program files\TOSHIBA\FlashCards\TCrdMain.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HWSetup]
    2010-03-04 23:44 425984 ----a-w- c:\program files\TOSHIBA\Utilities\HWSetup.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KeNotify]
    2009-12-25 22:21 34160 ----a-w- c:\program files\TOSHIBA\Utilities\KeNotify.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmoothView]
    2009-07-28 21:00 460088 ----a-w- c:\program files\TOSHIBA\SmoothView\SmoothView.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SVPWUTIL]
    2010-02-23 02:01 352256 ----a-w- c:\program files\TOSHIBA\Utilities\SVPWUTIL.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Teco]
    2010-04-06 21:48 1328480 ----a-w- c:\program files\TOSHIBA\TECO\Teco.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ToshibaServiceStation]
    2009-10-06 16:23 1294136 ----a-w- c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TosNC]
    2010-03-19 21:08 467816 ----a-w- c:\program files\TOSHIBA\BulletinBoard\TosNcCore.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TosReelTimeMonitor]
    2010-03-03 19:17 30040 ----a-w- c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TosSENotify]
    2010-02-06 00:41 611672 ----a-w- c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TosVolRegulator]
    2009-11-11 21:31 22840 ----a-w- c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TosWaitSrv]
    2010-03-31 21:40 611672 ----a-w- c:\program files\TOSHIBA\TPHM\TosWaitSrv.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TPwrMain]
    2009-11-06 05:04 480608 ----a-w- c:\program files\TOSHIBA\Power Saver\TPwrMain.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TUSBSleepChargeSrv]
    2009-10-26 18:29 253312 ----a-w- c:\program files\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TWebCamera]
    2010-02-24 08:54 2454840 ----a-w- c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
    .
    R2 MBAMService;MBAMService;c:\program files\Malwarebytes Anti-Malware\mbamservice.exe [2015-10-05 1135416]
    R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2015-07-09 327296]
    R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2016-02-23 170200]
    R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2015-10-05 51928]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-03-12 189984]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-03-05 277536]
    R3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
    R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 111960]
    R3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-03-31 685424]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
    R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 20480]
    R4 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes Anti-Malware\mbamscheduler.exe [2015-10-05 1513784]
    S0 aswRvrt;avast! Revert; [x]
    S0 aswVmm;avast! VM Monitor; [x]
    S0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\DRIVERS\thpdrv.sys [2009-06-29 30272]
    S0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\DRIVERS\Thpevm.SYS [2009-06-29 13120]
    S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2016-02-17 812720]
    S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2016-02-17 447848]
    S1 GIDv2;GIDv2; [x]
    S2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2016-02-17 32792]
    S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2016-02-17 91168]
    S2 aswStm;aswStm;c:\windows\system32\drivers\aswStm.sys [2016-02-17 127432]
    S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
    S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
    S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-04-06 189808]
    S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 12920]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2015-10-05 23256]
    S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 24064]
    S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 579944]
    S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 194408]
    S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 21864]
    S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 19304]
    S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{9191979D-821C-4EA8-B021-2DA1D859A7C5}-3Reg]
    2011-07-05 15:26 435976 ----a-w- c:\program files\SFT\GuardedID\GIDI.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2016-02-23 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-06 17:34]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://google.com/
    IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - c:\progra~1\MIF5BA~1\Office14\ONBttnIE.dll/105
    TCP: DhcpNameServer = 71.10.216.1 71.10.216.2
    FF - ProfilePath - c:\users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\zjckzo3q.default\
    FF - prefs.js: browser.startup.homepage - hxxp://google.com/
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    HKCU-Run-ComcastAntispyClient - c:\program files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe
    .
    .
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_USERS\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.Email.1"
    .
    [HKEY_USERS\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
    @Denied: (2) (LocalSystem)
    "Progid"="WindowsLiveMail.VCard.1"
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    Completion time: 2016-02-23 08:56:11
    ComboFix-quarantined-files.txt 2016-02-23 13:56
    .
    Pre-Run: 206,770,696,192 bytes free
    Post-Run: 206,905,171,968 bytes free
    .
    - - End Of File - - 2BBACDCBB0C69E6476CE0EC41C6266AD
    5B5E648D12FCADC244C1EC30318E1EB9
     
  6. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic.

    • Double click to run it.
    • Make sure you checkmark Addition.txt box.
    • Press Scan button.
    • Scan will create two logs, FRST.txt and Addition.txt in the same directory the tool is run. Please copy and paste them to your reply.
     
  7. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    PLEASE NOTE....I HAVE TO END THE RUNAWAY SVCHOST (SYSTEM) PROCESSES OTHERWISE THEY CONUME MY CPU AND DISK ACCESS RESOURCES


    Here are the results:

    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:21-02-2016 01
    Ran by Owner (administrator) on OWNER-PC (24-02-2016 08:15:37)
    Running from C:\Users\Owner\Desktop
    Loaded Profiles: Owner (Available Profiles: Owner)
    Platform: Windows 7 Starter Service Pack 1 (X86) Language: English (United States)
    Internet Explorer Version 10 (Default browser: FF)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    (Intel Corporation) C:\Windows\System32\igfxtray.exe
    (Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
    (Intel Corporation) C:\Windows\System32\hkcmd.exe
    (Intel Corporation) C:\Windows\System32\igfxpers.exe
    (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    (AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe
    (Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    (Intel Corporation) C:\Windows\System32\igfxsrvc.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
    (TOSHIBA Corporation) C:\Windows\System32\ThpSrv.exe
    (TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
    (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
    (Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
    (Microsoft Corporation) C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
    (Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
    (Microsoft Corporation) C:\Windows\System32\wbem\unsecapp.exe
    (Microsoft Corporation) C:\Windows\System32\taskmgr.exe
    (Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE


    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [8555040 2010-04-13] (Realtek Semiconductor)
    HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1697064 2010-03-10] (Synaptics Incorporated)
    HKLM\...\Run: [GIDDesktop] => C:\Program Files\SFT\GuardedID\gidd.exe [395528 2011-07-05] (StrikeForce Technologies Inc.)
    HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [7139768 2016-02-17] (AVAST Software)
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\...\Policies\Explorer: [NoDesktopCleanupWizard] 1
    ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShell.dll [2016-02-17] (AVAST Software)

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 71.10.216.1 71.10.216.2
    Tcpip\..\Interfaces\{C148E439-7338-4DCE-AEED-00CA63CA8E59}: [DhcpNameServer] 71.10.216.1 71.10.216.2

    Internet Explorer:
    ==================
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://laptops.toshiba.com/adps/deals-and-offers
    SearchScopes: HKLM -> DefaultScope {0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKLM -> {0FDB1AB3-CAF2-46B6-97B7-8B4FB35F1931} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKU\S-1-5-21-955303298-3134083887-1062901272-1000 -> DefaultScope {0B38A49E-33F2-4ABE-8B29-D4DB83E0E1A5} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    SearchScopes: HKU\S-1-5-21-955303298-3134083887-1062901272-1000 -> {0B38A49E-33F2-4ABE-8B29-D4DB83E0E1A5} URL = hxxp://www.bing.com/search?q={searchTerms}&form=TSHTDF&pc=MATB&src=IE-SearchBox
    BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2016-02-17] (AVAST Software)
    BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
    BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
    BHO: No Name -> {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} -> No File
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    Handler: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll [2007-06-08] (Microsoft Corporation)

    FireFox:
    ========
    FF ProfilePath: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\zjckzo3q.default
    FF Homepage: hxxp://google.com/
    FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF32_20_0_0_306.dll [2016-02-15] ()
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll [2013-01-24] ( Microsoft Corporation)
    FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MIF5BA~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
    FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MIF5BA~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
    FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
    FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2016-02-17]
    FF HKLM\...\Firefox\Extensions: [sp@avast.com] - C:\Program Files\AVAST Software\Avast\SafePrice\FF
    FF Extension: Avast SafePrice - C:\Program Files\AVAST Software\Avast\SafePrice\FF [2016-02-17]

    Chrome:
    =======
    CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2016-02-17]

    ==================== Services (Whitelisted) ========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [237096 2016-02-17] (AVAST Software)
    S4 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1513784 2015-10-05] (Malwarebytes)
    S2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [1135416 2015-10-05] (Malwarebytes)
    S3 TMachInfo; C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [51512 2009-10-06] (TOSHIBA Corporation)
    R2 TOSHIBA eco Utility Service; C:\Program Files\TOSHIBA\TECO\TecoService.exe [189808 2010-04-06] (TOSHIBA Corporation)
    S3 TOSHIBA HDD SSD Alert Service; C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [111960 2010-02-05] (TOSHIBA Corporation)
    S3 TPCHSrv; C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [685424 2010-03-31] (TOSHIBA Corporation)
    R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2009-07-13] (Microsoft Corporation)

    ===================== Drivers (Whitelisted) ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 aswHwid; C:\windows\system32\drivers\aswHwid.sys [32792 2016-02-17] (AVAST Software)
    R2 aswMonFlt; C:\windows\system32\drivers\aswMonFlt.sys [91168 2016-02-17] (AVAST Software)
    R1 aswRdr; C:\windows\system32\drivers\aswRdr2.sys [91232 2016-02-17] (AVAST Software)
    R0 aswRvrt; C:\windows\system32\Drivers\aswRvrt.sys [58776 2016-02-17] (AVAST Software)
    R1 aswSnx; C:\windows\system32\drivers\aswSnx.sys [812720 2016-02-17] (AVAST Software)
    R1 aswSP; C:\windows\system32\drivers\aswSP.sys [447848 2016-02-23] (AVAST Software)
    S2 aswStm; C:\windows\system32\drivers\aswStm.sys [127432 2016-02-17] (AVAST Software)
    R0 aswVmm; C:\windows\system32\Drivers\aswVmm.sys [221240 2016-02-17] (AVAST Software)
    R1 GIDv2; C:\windows\system32\Drivers\GIDv2.sys [25232 2011-07-05] (StrikeForce Technologies, Inc.)
    R0 LPCFilter; C:\windows\System32\DRIVERS\LPCFilter.sys [36208 2009-07-30] (COMPAL ELECTRONIC INC.)
    R3 MBAMProtector; C:\windows\system32\drivers\mbam.sys [23256 2015-10-05] (Malwarebytes)
    S3 MBAMSwissArmy; C:\windows\system32\drivers\MBAMSwissArmy.sys [170200 2016-02-23] (Malwarebytes)
    S3 MBAMWebAccessControl; C:\windows\system32\drivers\mwac.sys [51928 2015-10-05] (Malwarebytes Corporation)
    R3 PGEffect; C:\windows\System32\DRIVERS\pgeffect.sys [24064 2009-06-22] (TOSHIBA Corporation)
    R2 TVALZFL; C:\windows\System32\DRIVERS\TVALZFL.sys [12920 2009-06-19] (TOSHIBA Corporation)
    U5 AppMgmt; C:\windows\system32\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
    S3 catchme; \??\C:\Users\Owner\AppData\Local\Temp\catchme.sys [X]

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-02-24 08:15 - 2016-02-24 08:19 - 00010975 _____ C:\Users\Owner\Desktop\FRST.txt
    2016-02-24 08:14 - 2016-02-22 12:17 - 01722368 _____ (Farbar) C:\Users\Owner\Desktop\FRST.exe
    2016-02-23 08:56 - 2016-02-23 08:56 - 00017026 _____ C:\ComboFix.txt
    2016-02-23 08:24 - 2011-06-26 01:45 - 00256000 _____ C:\windows\PEV.exe
    2016-02-23 08:24 - 2010-11-07 12:20 - 00208896 _____ C:\windows\MBR.exe
    2016-02-23 08:24 - 2009-04-19 23:56 - 00060416 _____ (NirSoft) C:\windows\NIRCMD.exe
    2016-02-23 08:24 - 2000-08-30 19:00 - 00518144 _____ (SteelWerX) C:\windows\SWREG.exe
    2016-02-23 08:24 - 2000-08-30 19:00 - 00406528 _____ (SteelWerX) C:\windows\SWSC.exe
    2016-02-23 08:24 - 2000-08-30 19:00 - 00098816 _____ C:\windows\sed.exe
    2016-02-23 08:24 - 2000-08-30 19:00 - 00080412 _____ C:\windows\grep.exe
    2016-02-23 08:24 - 2000-08-30 19:00 - 00068096 _____ C:\windows\zip.exe
    2016-02-23 08:23 - 2016-02-23 08:56 - 00000000 ____D C:\Qoobox
    2016-02-23 08:10 - 2016-02-23 08:53 - 00000000 ____D C:\windows\erdnt
    2016-02-23 08:04 - 2016-02-23 08:03 - 05658013 _____ (Swearware) C:\Users\Owner\Downloads\ComboFix.exe
    2016-02-22 23:08 - 2016-02-22 23:08 - 00000000 ____D C:\Users\Default\AppData\Roaming\AVAST Software
    2016-02-22 23:08 - 2016-02-22 23:08 - 00000000 ____D C:\Users\Default User\AppData\Roaming\AVAST Software
    2016-02-22 22:23 - 2016-02-23 09:47 - 00000000 ____D C:\Users\Owner\Desktop\Tests
    2016-02-22 21:46 - 2016-02-22 21:46 - 01609216 _____ (Malwarebytes) C:\Users\Owner\Downloads\JRT.exe
    2016-02-22 21:26 - 2016-02-22 21:32 - 00000000 ____D C:\AdwCleaner
    2016-02-22 21:21 - 2016-02-22 21:21 - 01511936 _____ C:\Users\Owner\Downloads\adwcleaner_5.036.exe
    2016-02-22 19:33 - 2016-02-22 20:34 - 00000000 ____D C:\ProgramData\RogueKiller
    2016-02-22 19:33 - 2016-02-22 19:33 - 00024688 _____ C:\windows\system32\Drivers\TrueSight.sys
    2016-02-22 19:27 - 2016-02-22 19:28 - 20959304 _____ C:\Users\Owner\Downloads\RogueKiller.exe
    2016-02-22 12:21 - 2016-02-22 12:46 - 00022176 _____ C:\Users\Owner\Downloads\Addition.txt
    2016-02-22 12:18 - 2016-02-24 08:15 - 00000000 ____D C:\FRST
    2016-02-22 12:18 - 2016-02-22 12:46 - 00022281 _____ C:\Users\Owner\Downloads\FRST.txt
    2016-02-22 12:17 - 2016-02-22 12:17 - 01722368 _____ (Farbar) C:\Users\Owner\Downloads\FRST.exe
    2016-02-21 15:25 - 2016-02-21 15:25 - 00002096 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows 7 Upgrade Advisor.lnk
    2016-02-21 15:25 - 2016-02-21 15:25 - 00000000 ____D C:\Program Files\Microsoft Windows 7 Upgrade Advisor
    2016-02-21 15:01 - 2016-02-21 15:01 - 00000000 ____D C:\Users\Owner\AppData\Local\Microsoft Corporation
    2016-02-21 10:28 - 2016-02-21 10:28 - 00000000 ____D C:\Users\Owner\AppData\Roaming\HD Tune Pro
    2016-02-21 10:26 - 2016-02-21 10:26 - 00001002 _____ C:\Users\Owner\Desktop\HD Tune Pro.lnk
    2016-02-21 10:26 - 2016-02-21 10:26 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HD Tune Pro
    2016-02-21 10:25 - 2016-02-21 10:26 - 00000000 ____D C:\Program Files\HD Tune Pro
    2016-02-18 09:48 - 2016-02-18 09:48 - 00003544 ____N C:\bootsqm.dat
    2016-02-18 08:01 - 2016-02-18 08:01 - 00000000 ____D C:\Users\Owner\AppData\Roaming\toshiba
    2016-02-17 14:23 - 2016-02-17 14:23 - 01505280 _____ (Microsoft Corporation) C:\windows\system32\d3d11.dll
    2016-02-17 13:27 - 2016-02-23 07:41 - 00170200 _____ (Malwarebytes) C:\windows\system32\Drivers\MBAMSwissArmy.sys
    2016-02-17 13:20 - 2016-02-17 13:20 - 00001071 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
    2016-02-17 13:20 - 2016-02-17 13:20 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
    2016-02-17 13:20 - 2015-10-05 09:50 - 00094936 _____ (Malwarebytes) C:\windows\system32\Drivers\mbamchameleon.sys
    2016-02-17 13:20 - 2015-10-05 09:50 - 00051928 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\mwac.sys
    2016-02-17 13:20 - 2015-10-05 09:50 - 00023256 _____ (Malwarebytes) C:\windows\system32\Drivers\mbam.sys
    2016-02-17 13:19 - 2016-02-17 13:20 - 00000000 ____D C:\Program Files\Malwarebytes Anti-Malware
    2016-02-17 13:19 - 2016-02-17 13:19 - 00000000 ____D C:\ProgramData\Malwarebytes
    2016-02-17 13:11 - 2016-02-17 13:12 - 22908888 _____ (Malwarebytes ) C:\Users\Owner\Downloads\mbam-setup-2.2.0.1024.exe
    2016-02-17 12:02 - 2016-02-21 12:44 - 00000000 ____D C:\Program Files\Google
    2016-02-17 12:02 - 2016-02-21 12:43 - 00000000 ____D C:\Users\Owner\AppData\Local\Google
    2016-02-17 11:55 - 2016-02-17 11:45 - 00334280 _____ (AVAST Software) C:\windows\system32\aswBoot.exe
    2016-02-17 11:49 - 2016-02-17 11:49 - 00000000 ____D C:\Users\Owner\AppData\Roaming\AVAST Software
    2016-02-17 11:47 - 2016-02-17 11:47 - 00002086 _____ C:\Users\Public\Desktop\Avast Free Antivirus.lnk
    2016-02-17 11:47 - 2016-02-17 11:47 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
    2016-02-17 11:46 - 2016-02-23 12:12 - 00447848 _____ (AVAST Software) C:\windows\system32\Drivers\aswsp.sys
    2016-02-17 11:46 - 2016-02-17 11:46 - 00221240 _____ (AVAST Software) C:\windows\system32\Drivers\aswVmm.sys
    2016-02-17 11:46 - 2016-02-17 11:46 - 00000000 ____D C:\Program Files\Common Files\AV
    2016-02-17 11:46 - 2016-02-17 11:45 - 00812720 _____ (AVAST Software) C:\windows\system32\Drivers\aswSnx.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00127432 _____ (AVAST Software) C:\windows\system32\Drivers\aswStm.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00091232 _____ (AVAST Software) C:\windows\system32\Drivers\aswRdr2.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00091168 _____ (AVAST Software) C:\windows\system32\Drivers\aswMonFlt.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00058776 _____ (AVAST Software) C:\windows\system32\Drivers\aswRvrt.sys
    2016-02-17 11:46 - 2016-02-17 11:45 - 00032792 _____ (AVAST Software) C:\windows\system32\Drivers\aswHwid.sys
    2016-02-17 11:45 - 2016-02-17 11:45 - 00052184 _____ (AVAST Software) C:\windows\avastSS.scr
    2016-02-17 11:43 - 2016-02-17 11:43 - 00000000 ____D C:\ProgramData\AVAST Software
    2016-02-17 11:43 - 2016-02-17 11:43 - 00000000 ____D C:\Program Files\AVAST Software
    2016-02-17 11:42 - 2016-02-17 11:42 - 05207096 _____ (AVAST Software) C:\Users\Owner\Downloads\avast_free_antivirus_setup_online.exe
    2016-02-15 16:49 - 2016-02-15 16:49 - 00001826 _____ C:\Users\Public\Desktop\QuickTime Player.lnk
    2016-02-15 16:49 - 2016-02-15 16:49 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
    2016-02-15 16:49 - 2016-02-15 16:49 - 00000000 ____D C:\Program Files\QuickTime
    2016-02-15 16:47 - 2016-02-15 16:47 - 00000000 ____D C:\Users\Owner\AppData\LocalLow\Apple Computer
    2016-02-15 16:45 - 2016-02-15 16:45 - 41896256 _____ (Apple Inc.) C:\Users\Owner\Downloads\QuickTimeInstaller.exe
    2016-02-15 13:41 - 2016-02-15 13:42 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Apple Computer
    2016-02-15 13:41 - 2016-02-15 13:41 - 00000000 ____D C:\Users\Owner\AppData\Local\Apple Computer
    2016-02-15 13:40 - 2016-02-15 13:40 - 00000000 ____D C:\ProgramData\Apple Computer
    2016-02-15 13:30 - 2016-02-15 13:30 - 00000000 ____D C:\Users\Owner\AppData\Local\Apple
    2016-02-15 13:29 - 2016-02-21 12:07 - 00000000 ____D C:\ProgramData\Apple
    2016-02-15 12:35 - 2016-02-15 12:35 - 00000000 ____D C:\Users\Owner\AppData\Local\Macromedia
    2016-02-06 21:02 - 2016-02-15 12:22 - 00000000 ____D C:\Users\Owner\AppData\Local\Mozilla
    2016-02-06 21:02 - 2016-02-06 21:02 - 00001128 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
    2016-02-06 21:02 - 2016-02-06 21:02 - 00001116 _____ C:\Users\Public\Desktop\Mozilla Firefox.lnk
    2016-02-06 21:02 - 2016-02-06 21:02 - 00000000 ____D C:\Program Files\Mozilla Maintenance Service
    2016-02-06 21:01 - 2016-02-06 21:02 - 00000000 ____D C:\Program Files\Mozilla Firefox
    2016-02-06 20:42 - 2014-05-14 11:23 - 01973728 _____ (Microsoft Corporation) C:\windows\system32\wuaueng.dll
    2016-02-06 20:42 - 2014-05-14 11:23 - 00581600 _____ (Microsoft Corporation) C:\windows\system32\wuapi.dll
    2016-02-06 20:42 - 2014-05-14 11:23 - 00054240 _____ (Microsoft Corporation) C:\windows\system32\wuauclt.exe
    2016-02-06 20:42 - 2014-05-14 11:23 - 00045536 _____ (Microsoft Corporation) C:\windows\system32\wups2.dll
    2016-02-06 20:42 - 2014-05-14 11:23 - 00036320 _____ (Microsoft Corporation) C:\windows\system32\wups.dll
    2016-02-06 20:42 - 2014-05-14 11:17 - 02425856 _____ (Microsoft Corporation) C:\windows\system32\wucltux.dll
    2016-02-06 20:42 - 2014-05-14 11:17 - 00092672 _____ (Microsoft Corporation) C:\windows\system32\wudriver.dll
    2016-02-06 20:42 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\windows\system32\wuwebv.dll
    2016-02-06 20:42 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\windows\system32\wuapp.exe
    2016-02-06 19:05 - 2016-02-21 15:33 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Skype
    2016-02-06 19:04 - 2016-02-06 19:05 - 00000000 ____D C:\ProgramData\Skype
    2016-02-06 19:04 - 2016-02-06 19:05 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
    2016-02-06 19:04 - 2016-02-06 19:04 - 00002685 _____ C:\Users\Public\Desktop\Skype.lnk
    2016-02-06 19:04 - 2016-02-06 19:04 - 00000000 ___RD C:\Program Files\Skype
    2016-02-06 19:04 - 2016-02-06 19:04 - 00000000 ____D C:\Program Files\Common Files\Skype
    2016-02-06 18:46 - 2016-02-06 18:46 - 00000104 _____ C:\Users\Owner\Desktop\Control Panel.lnk

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2016-02-24 08:17 - 2009-07-13 23:34 - 00014304 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2016-02-24 08:17 - 2009-07-13 23:34 - 00014304 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2016-02-24 08:15 - 2009-07-13 23:53 - 00000006 ____H C:\windows\Tasks\SA.DAT
    2016-02-24 08:14 - 2009-07-13 23:53 - 00032610 _____ C:\windows\Tasks\SCHEDLGU.TXT
    2016-02-23 20:45 - 2012-05-06 13:54 - 00000830 _____ C:\windows\Tasks\Adobe Flash Player Updater.job
    2016-02-23 08:52 - 2009-07-13 21:04 - 00000215 _____ C:\windows\system.ini
    2016-02-21 12:54 - 2011-11-24 11:52 - 00000000 ____D C:\Program Files\Common Files\scanner
    2016-02-21 12:39 - 2009-07-13 21:37 - 00000000 ____D C:\windows\inf
    2016-02-18 12:03 - 2010-05-09 07:51 - 00727182 _____ C:\windows\system32\PerfStringBackup.INI
    2016-02-17 12:21 - 2011-01-08 02:01 - 00000000 ____D C:\Users\Owner\AppData\Local\VirtualStore
    2016-02-16 18:55 - 2012-03-04 13:39 - 00000000 ____D C:\Users\Owner\AppData\Roaming\SoftGrid Client
    2016-02-15 12:34 - 2012-05-06 13:54 - 00796864 _____ (Adobe Systems Incorporated) C:\windows\system32\FlashPlayerApp.exe
    2016-02-15 12:34 - 2012-03-05 18:56 - 00000000 ____D C:\Users\Owner\AppData\Local\Adobe
    2016-02-15 12:34 - 2011-11-24 11:49 - 00142528 _____ (Adobe Systems Incorporated) C:\windows\system32\FlashPlayerCPLApp.cpl
    2016-02-06 21:08 - 2009-07-13 23:33 - 00417432 _____ C:\windows\system32\FNTCACHE.DAT
    2016-02-06 21:02 - 2012-05-06 13:45 - 00000000 ____D C:\Users\Owner\AppData\Roaming\Mozilla
    2016-02-06 18:55 - 2011-11-24 12:00 - 00000000 ____D C:\Users\Owner\AppData\Local\ID Vault
    2016-02-06 18:55 - 2011-11-24 11:55 - 00000000 ____D C:\Users\Owner\AppData\Roaming\ID Vault
    2016-02-06 18:55 - 2011-11-24 11:51 - 00000000 ____D C:\Program Files\Constant Guard Protection Suite
    2016-02-06 18:36 - 2010-06-14 01:15 - 00000000 ____D C:\ProgramData\Norton

    ==================== Files in the root of some directories =======

    2016-02-16 18:42 - 2016-02-16 18:42 - 0008440 _____ () C:\Users\Owner\AppData\Roaming\UserTile.png
    2012-05-14 17:47 - 2012-05-14 17:47 - 0000000 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat

    ==================== Bamital & volsnap =================

    (There is no automatic fix for files that do not pass verification.)

    C:\windows\explorer.exe => File is digitally signed
    C:\windows\system32\winlogon.exe => File is digitally signed
    C:\windows\system32\wininit.exe => File is digitally signed
    C:\windows\system32\svchost.exe => File is digitally signed
    C:\windows\system32\services.exe => File is digitally signed
    C:\windows\system32\User32.dll => File is digitally signed
    C:\windows\system32\userinit.exe => File is digitally signed
    C:\windows\system32\rpcss.dll => File is digitally signed
    C:\windows\system32\dnsapi.dll => File is digitally signed
    C:\windows\system32\Drivers\volsnap.sys => File is digitally signed


    LastRegBack: 2013-03-06 16:58

    ==================== End of FRST.txt ============================


    Additional scan result of Farbar Recovery Scan Tool (x86) Version:21-02-2016 01
    Ran by Owner (2016-02-24 08:20:55)
    Running from C:\Users\Owner\Desktop
    Windows 7 Starter Service Pack 1 (X86) (2011-01-08 07:01:34)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-955303298-3134083887-1062901272-500 - Administrator - Disabled)
    Guest (S-1-5-21-955303298-3134083887-1062901272-501 - Limited - Disabled)
    Owner (S-1-5-21-955303298-3134083887-1062901272-1000 - Administrator - Enabled) => C:\Users\Owner

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: avast! Antivirus (Disabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
    AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    AS: avast! Antivirus (Disabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    Adobe Flash Player 20 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 20.0.0.306 - Adobe Systems Incorporated)
    Adobe Flash Player 20 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
    Adobe Reader 9.3 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A93000000001}) (Version: 9.3.0 - Adobe Systems Incorporated)
    Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
    Avast Free Antivirus (HKLM\...\Avast) (Version: 11.1.2253 - AVAST Software)
    Canon MX340 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX340_series) (Version: - )
    D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
    GuardedID (HKLM\...\{9191979D-821C-4EA8-B021-2DA1D859A7C5}) (Version: 0.03.1038 - StrikeForce Technologies, Inc)
    HD Tune Pro 5.60 (HKLM\...\HD Tune Pro_is1) (Version: - EFD Software)
    Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2117 - Intel Corporation)
    Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - Intel Corporation)
    Java(TM) 6 Update 14 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216014FF}) (Version: 6.0.140 - Sun Microsystems, Inc.)
    Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
    Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
    Microsoft Office 2010 Service Pack 1 (SP1) (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version: - Microsoft)
    Microsoft Office Click-to-Run 2010 (HKLM\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
    Microsoft Office Home and Student 2010 - English (HKLM\...\{90140011-0061-0409-0000-0000000FF1CE}) (Version: 14.0.6114.5002 - Microsoft Corporation)
    Microsoft Office Home and Student 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20125.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
    Mozilla Firefox 44.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
    Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 44.0.2 - Mozilla)
    MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
    MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
    QuickTime 7 (HKLM\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
    Realtek Ethernet Controller Driver For Windows 7 (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.17.304.2010 - Realtek)
    Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6088 - Realtek Semiconductor Corp.)
    Realtek USB 2.0 Card Reader (HKLM\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30116 - Realtek Semiconductor Corp.)
    Skype™ 7.18 (HKLM\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.112 - Skype Technologies S.A.)
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
    TOSHIBA Application and Driver Installer (HKLM\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
    TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.12 - TOSHIBA)
    TOSHIBA Bulletin Board (HKLM\...\InstallShield_{B2FB7DBA-CEEC-41F1-BC23-3323D96290F6}) (Version: 1.6.07.32 - TOSHIBA Corporation)
    TOSHIBA eco Utility (HKLM\...\InstallShield_{53536479-DFB0-47ED-9D10-43F3708C222D}) (Version: 1.2.11.0 - TOSHIBA Corporation)
    TOSHIBA Flash Cards Support Utility (HKLM\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.5C - TOSHIBA CORPORATION)
    TOSHIBA Hardware Setup (HKLM\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.1.19C - TOSHIBA CORPORATION)
    TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.4 - TOSHIBA Corporation)
    TOSHIBA HDD/SSD Alert (HKLM\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.0.6 - TOSHIBA Corporation)
    TOSHIBA Media Controller (HKLM\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.80.5 - TOSHIBA CORPORATION)
    TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.6.1.0 - TOSHIBA Corporation)
    TOSHIBA Quality Application (HKLM\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
    TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 - TOSHIBA Corporation)
    TOSHIBA ReelTime (HKLM\...\InstallShield_{B894522E-C079-4DC8-A305-30BA6E2F4459}) (Version: 1.6.06.32 - TOSHIBA Corporation)
    TOSHIBA Service Station (HKLM\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.40 - TOSHIBA)
    TOSHIBA Supervisor Password (HKLM\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.9C - TOSHIBA CORPORATION)
    TOSHIBA USB Sleep and Charge Utility (HKLM\...\{E487EE7D-EAAA-4E2A-9116-E3B477D8A74F}) (Version: 1.3.4.0 - TOSHIBA Corporation)
    TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.3.6 - TOSHIBA Corporation)
    TOSHIBA Web Camera Application (HKLM\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.15 - TOSHIBA Corporation)
    ToshibaRegistration (HKLM\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
    Utility Common Driver (Version: 1.0.52.1C - TOSHIBA) Hidden
    Windows 7 Upgrade Advisor (HKLM\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
    Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
    Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {367691E2-C3F5-4B32-A02D-FF101625AA65} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2016-02-17] (AVAST Software)
    Task: {39FFC4EC-002B-4C14-9875-318774CF1C73} - System32\Tasks\{070B30BE-2293-4D66-8200-71962BB2A0B6} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {4DC89307-2C09-4DAD-B946-A96FE7C04CA5} - System32\Tasks\Adobe Flash Player Updater => C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2016-02-15] (Adobe Systems Incorporated)
    Task: {62083812-0DCA-44C1-9122-C128BD3850BB} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2016-02-17] (AVAST Software)
    Task: {9DF0C236-22C7-4350-B3C8-7AD100CDAFA8} - System32\Tasks\{8AB54262-FA9A-4FBC-BDF1-F2D787F346AF} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {9FD21BEE-0F47-4BCF-BA51-2C973FA9EF55} - System32\Tasks\{D3E32B6F-FF9D-45FF-BCF8-D30CFFF78069} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {B55B7024-72D4-471C-8FA0-8DEA6C80CAB9} - System32\Tasks\{F896C774-270C-408E-858C-4C922E986611} => C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE [2012-01-04] (Microsoft Corporation)
    Task: {C0B1B5CF-A972-4464-AAF4-5E2F0F2D0AEB} - System32\Tasks\{B24EC4C1-67AB-47FE-B72C-BC175843088B} => Iexplore.exe hxxp://ui.skype.com/ui/0/7.18.0.112/en/abandoninstall?source=lightinstaller&amp;page=tsBing

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

    ==================== Shortcuts =============================

    (The entries could be listed to be restored or removed.)

    ==================== Loaded Modules (Whitelisted) ==============

    2016-02-17 11:45 - 2016-02-17 11:45 - 00113496 _____ () C:\Program Files\AVAST Software\Avast\log.dll
    2016-02-17 11:45 - 2016-02-17 11:45 - 00133768 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
    2016-02-23 18:53 - 2016-02-23 18:53 - 02836480 _____ () C:\Program Files\AVAST Software\Avast\defs\16022301\algo.dll
    2016-02-17 11:45 - 2016-02-17 11:45 - 00480760 _____ () C:\Program Files\AVAST Software\Avast\ffl2.dll
    2016-02-24 08:10 - 2016-02-24 08:10 - 02836480 _____ () C:\Program Files\AVAST Software\Avast\defs\16022400\algo.dll
    2016-02-17 11:45 - 2016-02-17 11:45 - 40539648 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)


    ==================== Safe Mode (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)


    ==================== EXE Association (Whitelisted) ===============

    (If an entry is included in the fixlist, the registry item will be restored to default or removed.)


    ==================== Internet Explorer trusted/restricted ===============

    (If an entry is included in the fixlist, it will be removed from the registry.)


    ==================== Hosts content: ===============================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2009-07-13 21:04 - 2016-02-23 08:51 - 00000027 ____A C:\windows\system32\Drivers\etc\hosts

    127.0.0.1 localhost

    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\Control Panel\Desktop\\Wallpaper ->
    DNS Servers: 71.10.216.1 - 71.10.216.2
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 0) (ConsentPromptBehaviorUser: 3) (EnableLUA: 0)
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    (Currently there is no automatic fix for this section.)

    MSCONFIG\startupreg: 00TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
    MSCONFIG\startupreg: HWSetup => C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
    MSCONFIG\startupreg: KeNotify => C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
    MSCONFIG\startupreg: SmoothView => %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
    MSCONFIG\startupreg: SVPWUTIL => C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
    MSCONFIG\startupreg: Teco => "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
    MSCONFIG\startupreg: ThpSrv => C:\windows\system32\thpsrv /logon
    MSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
    MSCONFIG\startupreg: TosNC => %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
    MSCONFIG\startupreg: TosReelTimeMonitor => %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
    MSCONFIG\startupreg: TosSENotify => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
    MSCONFIG\startupreg: TosVolRegulator => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
    MSCONFIG\startupreg: TosWaitSrv => %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
    MSCONFIG\startupreg: TPwrMain => %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
    MSCONFIG\startupreg: TUSBSleepChargeSrv => %ProgramFiles%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
    MSCONFIG\startupreg: TWebCamera => "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun

    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [{E225C826-0893-4E4C-90D9-B43F77BEA0F9}] => (Allow) C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    FirewallRules: [{63A385C6-CDB7-4996-9B11-8056D24F6A16}] => (Allow) svchost.exe
    FirewallRules: [{34C3D07D-C033-43C1-8812-4A8179A9A5AB}] => (Allow) C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe
    FirewallRules: [{D0100A44-B018-4DE2-BFE3-21337C6D13D0}] => (Allow) C:\Program Files\Windows Live\Contacts\wlcomm.exe
    FirewallRules: [{80510E33-E112-4BAF-8F20-C3108230C6F0}] => (Allow) LPort=2869
    FirewallRules: [{9B5D8146-9563-4DFA-9CA9-38DB9063E131}] => (Allow) LPort=1900
    FirewallRules: [{9D1EF425-2677-41AE-9B35-79D40BAA09F9}] => (Allow) C:\Program Files\Skype\Phone\Skype.exe
    FirewallRules: [{07472889-DFE1-4529-8E3E-EC56DD39519F}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe
    FirewallRules: [{00F333B2-5739-40AC-9354-3B4F9BDBF2F7}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe

    ==================== Restore Points =========================

    17-02-2016 14:21:15 Windows Modules Installer
    21-02-2016 12:05:01 Removed Apple Application Support (32-bit)
    21-02-2016 12:08:13 Removed iTunes
    21-02-2016 12:38:14 Removed Apple Mobile Device Support
    21-02-2016 12:40:15 Removed Apple Software Update
    21-02-2016 12:46:05 Removed CA Pest Patrol Realtime Protection
    21-02-2016 12:48:28 Removed Bonjour
    21-02-2016 14:58:30 Installed Windows 7 Upgrade Advisor
    21-02-2016 15:16:29 Removed Windows 7 Upgrade Advisor
    21-02-2016 15:23:57 Installed Windows 7 Upgrade Advisor
    22-02-2016 21:52:31 JRT Pre-Junkware Removal

    ==================== Faulty Device Manager Devices =============

    Could not list Devices. Check "winmgmt" service or repair WMI.


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (02/23/2016 08:30:10 AM) (Source: CVHSVC) (EventID: 100) (User: )
    Description: Information only.
    (Patch task for {90140011-0061-0409-0000-0000000FF1CE}): DownloadLatest Failed: The server name or address could not be resolved

    Error: (02/22/2016 11:08:01 AM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 07:03:47 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on shutdown: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 03:12:28 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 03:10:40 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on shutdown: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 12:54:24 PM) (Source: AntiSpywareService) (EventID: 0) (User: )
    Description: Service failed on stop: Access violation at address 0047E52D in module 'ComcastAntiSpyService.exe'. Read of address 0000000C

    Error: (02/21/2016 12:07:39 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10007) (User: Owner-PC)
    Description: Application or service 'Apple Mobile Device' could not be restarted.

    Error: (02/18/2016 12:01:20 PM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: m->NextScheduledSPRetry 713143

    Error: (02/18/2016 12:01:20 PM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: m->NextScheduledEvent 713143

    Error: (02/18/2016 12:01:20 PM) (Source: Bonjour Service) (EventID: 100) (User: )
    Description: Task Scheduling Error: Continuously busy for more than a second


    System errors:
    =============
    Error: (02/24/2016 08:16:32 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
    Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:
    %%1056

    Error: (02/24/2016 08:16:31 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
    Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error:
    %%1056

    Error: (02/24/2016 08:15:32 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
    Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:
    %%1056

    Error: (02/24/2016 08:15:04 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Windows Defender service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/24/2016 08:14:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/24/2016 08:14:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

    Error: (02/24/2016 08:14:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/24/2016 08:14:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

    Error: (02/24/2016 08:14:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

    Error: (02/24/2016 08:14:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
    Description: The Secondary Logon service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.


    ==================== Memory info ===========================

    Processor: Intel(R) Atom(TM) CPU N455 @ 1.66GHz
    Percentage of memory in use: 81%
    Total physical RAM: 1013.42 MB
    Available physical RAM: 191.76 MB
    Total Virtual: 2037.42 MB
    Available Virtual: 741.57 MB

    ==================== Drives ================================

    Drive c: (TI105860W0F) (Fixed) (Total:223.64 GB) (Free:192.39 GB) NTFS ==>[system with boot components (obtained from drive)]

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 232.9 GB) (Disk ID: 3125EBE5)
    Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
    Partition 2: (Not Active) - (Size=223.6 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=7.8 GB) - (Type=17)

    ==================== End of Addition.txt ============================
     
  8. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Please keep in mind my initial statement:
    Download attached fixlist.txt file and save it to the Desktop.
    NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Run FRST(FRST64) and press the Fix button just once and wait.
    The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
     

    Attached Files:

  9. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    Here are the results:

    Fix result of Farbar Recovery Scan Tool (x86) Version:21-02-2016 01
    Ran by Owner (2016-02-24 21:23:42) Run:1
    Running from C:\Users\Owner\Desktop
    Loaded Profiles: Owner (Available Profiles: Owner)
    Boot Mode: Normal

    ==============================================

    fixlist content:
    *****************
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    HKU\S-1-5-21-955303298-3134083887-1062901272-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
    BHO: No Name -> {bb46be07-13eb-4c49-b0f0-fc78b9ea4983} -> No File
    S3 catchme; \??\C:\Users\Owner\AppData\Local\Temp\catchme.sys [X]
    2016-02-16 18:42 - 2016-02-16 18:42 - 0008440 _____ () C:\Users\Owner\AppData\Roaming\UserTile.png
    2012-05-14 17:47 - 2012-05-14 17:47 - 0000000 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat

    *****************

    "HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully.
    "HKU\S-1-5-21-955303298-3134083887-1062901272-1000\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully.
    "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bb46be07-13eb-4c49-b0f0-fc78b9ea4983}" => key removed successfully.
    HKCR\CLSID\{bb46be07-13eb-4c49-b0f0-fc78b9ea4983} => key not found.
    catchme => service removed successfully.
    C:\Users\Owner\AppData\Roaming\UserTile.png => moved successfully
    C:\Users\Owner\AppData\Roaming\wklnhst.dat => moved successfully

    ==== End of Fixlog 21:23:42 ====
     
  10. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services

    Press "Scan".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.


    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    [​IMG] Download Sophos Free Virus Removal Tool and save it to your desktop.
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     
  11. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    All tests ran exept Sophos VRT. The error was:

    Error 606. Could net access network location data.

    Here are the other test results:

    Results of screen317's Security Check version 1.014 --- 12/23/15
    Windows 7 Service Pack 1 x86 (UAC is disabled!)
    Internet Explorer 10 Out of date!
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    avast! Antivirus
    Antivirus up to date! (On Access scanning disabled!)
    `````````Anti-malware/Other Utilities Check:`````````
    Java(TM) 6 Update 14
    Java version 32-bit out of Date!
    Adobe Flash Player 20.0.0.306
    Adobe Reader 9 Adobe Reader out of Date!
    Mozilla Firefox (44.0.2)
    ````````Process Check: objlist.exe by Laurent````````
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast avastui.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 2%
    ````````````````````End of Log``````````````````````

    Farbar Service Scanner Version: 27-01-2016
    Ran by Owner (administrator) on 24-02-2016 at 23:10:28
    Running from "C:\Users\Owner\Desktop"
    Microsoft Windows 7 Starter Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is unreachable
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\windows\system32\nsisvc.dll => File is digitally signed
    C:\windows\system32\Drivers\nsiproxy.sys => File is digitally signed
    C:\windows\system32\dhcpcore.dll => File is digitally signed
    C:\windows\system32\Drivers\afd.sys => File is digitally signed
    C:\windows\system32\Drivers\tdx.sys => File is digitally signed
    C:\windows\system32\Drivers\tcpip.sys => File is digitally signed
    C:\windows\system32\dnsrslvr.dll => File is digitally signed
    C:\windows\system32\dnsapi.dll => File is digitally signed
    C:\windows\system32\mpssvc.dll => File is digitally signed
    C:\windows\system32\bfe.dll => File is digitally signed
    C:\windows\system32\Drivers\mpsdrv.sys => File is digitally signed
    C:\windows\system32\SDRSVC.dll => File is digitally signed
    C:\windows\system32\vssvc.exe => File is digitally signed
    C:\windows\system32\wscsvc.dll => File is digitally signed
    C:\windows\system32\wbem\WMIsvc.dll => File is digitally signed
    C:\windows\system32\wuaueng.dll => File is digitally signed
    C:\windows\system32\qmgr.dll => File is digitally signed
    C:\windows\system32\es.dll => File is digitally signed
    C:\windows\system32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\windows\system32\ipnathlp.dll => File is digitally signed
    C:\windows\system32\iphlpsvc.dll => File is digitally signed
    C:\windows\system32\svchost.exe => File is digitally signed
    C:\windows\system32\rpcss.dll => File is digitally signed


    **** End of log ****

    ->Temp folder emptied: 0 bytes
    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1356186 bytes
    %systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 79216 bytes
    Emptying RecycleBin. Do not interrupt.
    RecycleBin emptied: 0 bytes
    Process complete!
    Total Files Cleaned = 375.00 mb
     
  12. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Run this instead...

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Click on "Run ESET Online Scanner" button.
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
     
  13. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    I received a 2MB memory module today from Amazon and installed it in the netbook but it wouldn't boot. It was the correct module for this netbook so I reordered and we will see if the next one works.
    Here are the results of ESET:

    C:\Program Files\Panda Security\Panda Security Protection\Tools\PandaSecurityTb.exe a variant of Win32/Toolbar.Visicom.A potentially unwanted application deleted
    C:\Users\Owner\AppData\Local\temp\{E9090789-DF85-4043-B6E9-EE54DC4CDE4C}.exe a variant of Win32/Toolbar.Visicom.A potentially unwanted application deleted
     
  14. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop Album Starter Edition.

    [​IMG]Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    ====================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
  15. dennis pengelly

    dennis pengelly TS Member Topic Starter Posts: 32

    THANK YOU for your help. The svchost processes seemed to have stopped and the computer runs a little better. Hopefully the next 2GB memory module will work.
     
  16. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Let me know when you get that RAM.
     

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