bwarren97
Posts: 60 +1
I have a Toshiba Encore 2 10" tablet AND a custom built desktop PC, both running Windows 10 1511, and I've recently come across an issue on both machines where no internet connection can be established. I ran the troubleshooter and all it says is "One or more networking protocols are missing from this computer", but when it tries to resolve the issue, it does not resolve. I was previously able to fix it by resetting and reinstalling Windows, except I did a fresh install on my desktop from a disc and was immediately greeted with that error upon logging in. I reset my tablet yesterday, and now today after waking it from sleep I find it can't use internet once again.
So now I'm completely stumped, and Microsoft Support had decided that they would charge me for them to fix it (and even though the problem with the desktop happened directly after it updated to 1511, that still didn't convince them to fix it for free), so I am not about to do that. I can just revert to installing Windows 7 on my desktop, but I really enjoy having Windows 10 on my tablet and I really want it fixed somehow. Is there ANYONE having the same issue? I've searched around on the internet and nothing I've seen has fixed it.
So now I'm completely stumped, and Microsoft Support had decided that they would charge me for them to fix it (and even though the problem with the desktop happened directly after it updated to 1511, that still didn't convince them to fix it for free), so I am not about to do that. I can just revert to installing Windows 7 on my desktop, but I really enjoy having Windows 10 on my tablet and I really want it fixed somehow. Is there ANYONE having the same issue? I've searched around on the internet and nothing I've seen has fixed it.