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New Laptop on Windows 8 Won't load certain sites

By Bailkins
May 9, 2014
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  1. Hi I hope someone can help, not sure if I've posted this in the right place...

    I've just bought a new laptop with Windows 8 OS (not sure if that's relevant or not) and I can't load certain websites - eg. Barclays Bank and sites such as Facebook are quite slow. My other laptop on the same internet connection doesn't have a problem and our internet speed in general is very good. It's the same with FF and IE. I assume it's something to do with settings but despite extensive googling I can't work it out. Can someone point me in the right direction as to how to fix it?

    Many thanks
     
  2. bazz2004

    bazz2004 TS Evangelist Posts: 1,234   +201

    The laptop may have a free trial security program pre-installed. Check that first because I find some AV programs can slow things down considerably. Windows 8.1 is said to be very secure on its own.
     

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