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No access to anything

By Visnew
Feb 13, 2009
  1. Right now, currently, I have access to NO anti-virus programs/firewalls, or spybot/malwarebytes'. All I have is regedit, google chrome, & hijackthis. I cannot setup SUPERAntiSpyware.exe. I did all steps possible (2, 6, & 7). Now I'm doing step 8. When I go to popular search engines, I get various random pages (not the ones I want). Google Chrome is not effected by ANYTHING. I have to run some stuff as administrator. My internet applications are VERY slow when submitting forms. Except Google Chrome. Every Startup/Non-Microsoft Service is disabled at this point.
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,351   +622

    hmm; looks awful slim

    use run->cmd to get a command prompt and then enter
    tasklist >ps_list.txt​

    then in your follow-up, attach the file ps_list.txt
    to document what is running on the system
     
  3. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    Follow up. This is with Non-Microsoft Serviced Disabled & All Startup Items Disabled. I want google talk to notify me for new emails for updates here :)
     

    Attached Files:

  4. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    Search google for:
    hsfd83jfdg.dll

    Choose the first result.
    This explains everything.

    This is what I had.

    How can I get rid of it?
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  6. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    I already tried. Look @ post 1.
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    OK I just did.
    Now normally I don't help yet, until all logs posted, but this should get you out of trouble pretty quickly ;)

    Re-open HJT scan.
    Place a tick next to all of the following, and with all Internet browsers closed first, select FIX

    Then Uninstall your AVG Antivirus
    Then run the removal tool
    Here is the 32Bit version (most users): http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
    Here is the 64Bit version: http://www.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

    Then Uninstall your Spybots S&D

    Then restart

    Install Avira free AntiVirus

    The follow: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions in full

    :grinthumb
     
  8. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    ok i be back 2moro.

    I got:

    Local machine: installation failed
    Installation:
    Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
    Error 0x80070005

    be back l8r.
     
  9. swwelsh

    swwelsh TS Rookie Posts: 34

    If you can download stuff, try this:
    http://downloads.andymanchesta.com/removaltools/sdfix.exe
    It should unpack to c:\sdfix
    Then reboot to safe mode as administrator and run c:\sdfix\runthis.bat (I think that is right, I am sure one of the other guys will correct it if I got it wrong)
     
  10. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    my last post was for avg uninstall...
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Did you run the AVG removal tool, I linked he text above to?
     
  12. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    yes i ran removal im gonna get avira then do sdfix

    can i reinstall avg for active shield only?
     
  13. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Um... => No
     
  14. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    why? what else do you need??
     
  15. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well I'd like to agree with swwelsh, and say do a scan with SDFix (can't hurt ;) )

    Please download and run SDFix (I'm sorry, but I must refer you to t h i s tutorial on its use, scroll down to "SDFix Instructions")

    Download, and run the "RunThis.bat" in Safe Mode, as advised
    Then attach the log and a new HJT log
    Oh by the way, it says that it may take 20mins to scan! (Mine took over an hour to complete!)
     
  16. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    I did the above. I scanned with Super Anti-Spyware & HiJackThis. Here are those logs. I am scanning with Malwarebytes' now.

    Here you go.
     
  17. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Did you run this in Safe Mode?
    Because according to your HJT log, it is still trying to run right now (in Normal Mode)
     
  18. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    yes. super did that.

    Here is mbam scan (I had to run others & remove first before i could run this):
     
  19. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    What happened to the SDFix log ?
    Did it even run?

    Edit:

    And stop replying to yourself, use EDIT if your post is still the last post in the thread
    9 Posts of yours merged in this thread already !
     
  20. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    Sorry. It tried to run but then I X'ed out of it because I just got done running it when I ran SUPER. Which log file do u need in C:\SDFix\?
     
  21. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I quoted the Tutorial for SDFix purposely
    In that tutorial Step14 should have shown you a log

    I cannot go over the tutorial, it's too good, and I haven't the time
    Maybe just run it again. Refer to post #15 in this lengthy thread

    Best to follow instructions exactly, to stop me repeating myself to you
     
  22. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    it wont output a log
     
  23. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well something has gone bad from doing this. Probably next time do not interrupt any scan like this. SDFix is very strong and determined scan engine, that should only be used when Support request you should use it. Stopping it halfway through the scan has just caused more totally unrelated issues.

    I'm at a loss

    Lets try this.
    Remove the SDFix folder completely (ie Delete it from C:\SDFix)
    Restart, and hopefully you can download and run it again (in full)
     
  24. Visnew

    Visnew TS Rookie Topic Starter Posts: 16

    it didnt even do it the first time. & the scan ran after SUPERSpyware & still no log. forget it though i have no symptoms anymore. thx everyone. i will always use this forum for viruses!
     
  25. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Here's another option

    Use CCleaner (from the 8-step removal guide, that you did)
    But click on the registry button (when you start CCleaner, you will see this big button on the left hand side)
    Do a complete registry scan, and fix all issues, I usually run it 3 times in a row (fixing every time)

    I should mention, I have never fixed SDFix before :D
     
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