No clean log with AFW after trying to remove "whataboutadog" (and other malware)

By colddie89
Nov 11, 2007
Topic Status:
Not open for further replies.
  1. As requested in the sticky, I have attached my HJT log; hopefully, I did that right! I also attached the awf log from option 1, as I could not obtain a clean log after trying to remove whataboutadog; caused by additional malware, I'm sure.

    If more details are required, please tell me and I'll add them as soon as possible!

    Attached Files:

    • awf.txt
      File size:
      2.7 KB
      Views:
      5
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Hello and welcome to Techspot.

    Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

    Double-click FindAWF.exe to start the tool. Then, do the following
    Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
    A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.


    Close the .txt file and click Yes to save the changes.
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.

    Regards Howard :wave: :wave:

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. colddie89

    colddie89 Newcomer, in training Topic Starter

    Thank you! I've attached my option 2 log.
  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Please double-click the FindAWF icon once again
    This time we are going to remove some folders.


    Use the following option: Press 3 then Enter to remove bak folders


    A text file opens called: folders.txt
    Click below the line and paste the following list of folders to be removed:
    Next, close and click Yes to save the changes.

    When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
    Please provide the new FindAWF log

    Regards Howard :)

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  5. colddie89

    colddie89 Newcomer, in training Topic Starter

    Yes! Your instructions produced a clean log! I have it attached.
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Excellent.

    To finish, run Option 4.

    Double-click the FindAWF icon once again.
    Use the following option: Press 4 then Enter to reset domain zones


    When the program returns to the main menu, use the following option:
    Press E then Enter to EXIT

    Download and run this Symantec/Norton removal tool.

    Download combofix.exe. Double click combofix.exe & follow the prompts. A window will open with a warning. Type "1" (and Enter) to start the fix. When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log. Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.

    Combofix will automatically save the log file to C:\combofix.txt

    You`re running HJT from the wrong locations. See HERE for instructions.

    Post a fresh HJT log as well as the Combofix log.

    Regards Howard :)

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  7. colddie89

    colddie89 Newcomer, in training Topic Starter

    Oh gosh, Norton removal *cringes*. I've been wanting to remove this for a long time, but the horror stories kept me from doing so. I'll post back as soon as I've sucessfully uninstalled it.
  8. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    You shouldn`t have any problems with the removal tool.

    Regards Howard :)

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  9. colddie89

    colddie89 Newcomer, in training Topic Starter

    Alright! Norton was sucessfully uninstalled, I've uninstalled and installed HJT back to its correct location (and attached a new log), as well as the combofix log.
  10. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.

    Disable Spybot's TeaTimer. This is a two step process.
    First:
    - Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
    - Choose Exit Spybot S&D Resident
    Second:
    - Open Spybot S&D
    - Click Mode, check Advanced Mode
    - Go To Left Panel, Click Tools, then also in left panel, click Resident
    - If your firewall raises a question, say OK
    - Uncheck the box labeled Resident Tea-Timer and OK any prompts.
    - Use File, Exit to terminate Spybot
    - Reboot your machine for the changes to take effect.

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:


    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    Regards Howard :)

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  11. colddie89

    colddie89 Newcomer, in training Topic Starter

    Done and done (fresh HFT log and fresh combofix log)!
  12. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    I see the 015 trusted zone entry is back in your HJT log.

    Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Code:



    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.

    [​IMG]

    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a fresh HJT log.

    Run FindAWF option1 and post the resulting awf.txt

    Regards Howard :)

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  13. colddie89

    colddie89 Newcomer, in training Topic Starter

    Alright, 3 fresh logs from Combofix, HJT, and AWF coming up.
     
  14. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    All clean.

    Delete the following folder.

    C:\qoobox

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of colddie89 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  15. colddie89

    colddie89 Newcomer, in training Topic Starter

    Thank you so much, I appreciated your help!

    This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

    Only the original thread starter can do this. Anyone else, will be ignored.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.