No Internet access even though wifi is connected

Successfully flushed the DNS resolver cashe.

I used chrome to access google then I got this : this site can't be reached. The website http://www.google.com/ might be temporarily down or it may have moved completely to a new address.
 
GRRR; I'm reaching for a bottle of Scotch and then headed to bed.

talk to you tomorrow.

Jeff
 
I know you're using Google Chrome; you also have IE,
but any other browser on your system?

>Launch every browser, clear all cookies and cash, then quit

>Need to reverify tcp, run all three of these:

nslookup www.yahoo.com

nslookup www.yahoo.com 8.8.8.8

nslookup www.yahoo.com 8.8.4.4

ignore any Aliases: xxx, but any ip addresses reported should be the same
but may be in a different order.
I will write $addr$ as a symbol where you supply the results you obtain

>ping $addr$
>ping www.yahoo.com

both should work without a timeout

verify firewall:
>runas /user:administrator cmd
provide the password and you get a new window

run this
>tasklist /svc | find /I "MpsSvc" ( that's an /I {eye}, literally provide the quotes)
reply should be
svchost.exe 1584 BFE, DPS, MpsSvc

>if so, run NET STOP MpsSvc

now rerun
> ping www.yahoo.com

does that work now?
 
runas /user:administrator cmd I get this when I type the password :

enter the password for the administrator:
Attempting to start cmd as user "VAIO-CHAN\administrator" ...
RUNAS ERROR: Unable to run - cmd
1326: Logon failure: unknown user name or bad password

I typed the correct password and hit enter for few times but still get this error.

 
Hi I tried it in safe mode it said this service cannot be run in safe mode. After that I tried safemode password reset as well. It worked but I cannot enter it to cmd. It gives the exact same 1326 error :/

Here's my ping from nslookup address :

Pinging 106.10.139.246 with 32 bytes of data:
Reply from 106.10.139.246: bytes=32 time=150ms TTL=249
Reply from 106.10.139.246: bytes=32 time=87ms TTL=249
Reply from 106.10.139.246: bytes=32 time=78ms TTL=249
Reply from 106.10.139.246: bytes=32 time=79ms TTL=249

Ping statistics for 106.10.139.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 150ms, Average = 98ms
 
If admin pwd was reset
then runas /user:administrator cmd will execute properly,
giving a command prompt under the admin id and we can use that window to control system services
 
First, we used Safe Mode only to reset the admin password, so you should now be back into your regular account, which should be a limited user.

From that account, we can run commands under the admin id by
runas /user:administrator cmd​
literally as shown. The new window will say Administrator in the window title
 
In your normal login, run

tasklist /svc | find /I "MpsSvc" ( that's an /I {eye}, literally provide the quotes)​

reply should be
svchost.exe 1584 BFE, DPS, MpsSvc << this is the firewall​

is that what you get?
 
Heres what I got when I ran >tasklist /svc | find /I "MpsSvc"

Svchost.exe 1380 BFE, DPS, MpsSvc, WwanSvc
 
GOOD. Get the admin window (runas /user:administrator cmd) and in it run

NET STOP MpsSvc
IPCONFIG /FLUSHDNS
NET STOP "DNS CLIENT" (the quotes are required)
​
ping www.yahoo.com

did the ping work correctly?
 
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