No Internet access even though wifi is connected

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.8.1
2 * * * Request timed out.
3 * * * Request timed out.
4 58 ms 55 ms 58 ms 125.214.190.148
5 94 ms 71 ms 82 ms 8.8.8.8

Trace complete.
 
Tracing route to 206.190.36.105 over a maximum of 30 hops

1 2 ms 1 ms 1 ms 192.168.8.1
2 * * * Request timed out.
3 * * * Request timed out.
4 72 ms 53 ms 50 ms 125.214.190.150
5 58 ms 59 ms 60 ms 125.214.162.195
6 100 ms 102 ms 87 ms 116.51.18.233
7 93 ms 101 ms 100 ms 129.250.7.22
8 256 ms 258 ms 254 ms 129.250.3.48
9 253 ms 261 ms 273 ms 129.250.3.27
10 308 ms 293 ms 300 ms 62.115.44.45
11 333 ms 300 ms 291 ms 62.115.118.170
12 350 ms 341 ms 341 ms 62.115.61.122
13 320 ms 323 ms 329 ms 216.115.101.109
14 329 ms 323 ms 314 ms 66.196.67.115
15 320 ms 321 ms 324 ms 67.195.37.95
16 329 ms 304 ms 318 ms 67.195.1.89
17 320 ms 325 ms 315 ms 206.190.32.29
18 329 ms 321 ms 311 ms 206.190.36.105

Trace complete.
 
NaruChan said:
Tracing route to 8.8.8.8 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.8.1
2 * * * Request timed out.
3 * * * Request timed out.
4 58 ms 55 ms 58 ms 125.214.190.148
5 94 ms 71 ms 82 ms 8.8.8.8

Trace complete.
Click to expand...
Mine resolves every IP address with names, eg:
Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms localrouter [192.168.0.1]
2 8 ms 8 ms 9 ms 142.254.237.97
3 10 ms 12 ms 11 ms agg60.wlvgcabn02h.socal.rr.com [24.30.172.109]
4 13 ms 11 ms 11 ms agg22.vnnycajz02r.socal.rr.com [72.129.14.168]
5 18 ms 15 ms 15 ms agg29.tustcaft01r.socal.rr.com [72.129.13.2]
6 19 ms 15 ms 23 ms bu-ether16.tustca4200w-bcr00.tbone.rr.com [66.109.6.64]
7 21 ms 24 ms 15 ms 0.ae3.pr1.lax10.tbone.rr.com [107.14.19.56]
8 15 ms 19 ms 14 ms 216.156.65.225.ptr.us.xo.net [216.156.65.225]
9 14 ms 13 ms 14 ms 207.88.14.212.ptr.us.xo.net [207.88.14.212]
10 13 ms 12 ms 16 ms 207.88.13.25.ptr.us.xo.net [207.88.13.25]
11 12 ms 15 ms 14 ms 216.0.6.50
12 24 ms 15 ms 15 ms 209.85.245.245
13 17 ms 15 ms 12 ms 216.58.215.233
14 13 ms 15 ms 15 ms google-public-dns-a.google.com [8.8.8.8]

What anti-virus are you running OR have installed?

Are you using a VPN - - or do you know what that is?

 
Omg suddenly that yellow mark on wifi signal disappeared. But I get this on the browser : this site cannot be reached.
 
I had avast but I uninstalled after this happened. I had ultrasurf VPN extension on my google chrome.

I installed malwarebytes , rouguekiller after this problem occurred.
 
Last edited:
Concerned; our tests show your DNS is failing, but you're online using Chrome? Is this the same system or are you using two different systems?
 
I use the same computer. But I cannot use chrome even though my wifi is connected. It shows up an error when I try to go to google : this site cannot be reached.this page temporarily down or may have permanently moved to a new web address
 
OF COURSE, until the PING using a name works, no web site will work!

DISABLE malwarebytes , rouguekiller and disable the VPN

btw: restart the firewall NET START MpsSvc in the Admin window
 
When I rebooted my firewall was turned on again. Should I do,
NET STOP MpsSvc
IPCONFIG /FLUSHDNS
NET STOP "DNS CLIENT"

And do the ping?
 
Well Sis, you need a System Restore or a Repair Install - - I can't take you any further, so sorry.
 
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Yeah I thought so too. Anyhow thank you so much for your time and for the help! :):)(y)(y)
And I found out vaio laptops can be factory resetted without a cd. So I'll do that :) :)

Thanks again!
Much love from sri lanka <3
 
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