Hi guys, please bear with me as I am a PC ***** .... My daughter got a virus on her laptop that killed it, I bought a disk off ebay that was to fix it ... I now have the laptop back on to work but no internet .. I have got as far as seeing that in device manager I have yellow warning marks all over stuff so the drivers seem to be missing .... so I got in touch with the guy I got the disk off who sent me a link to dell and a list of things to download .so I went on the dell website and clicked on them, saved them to a USB and plugged that into my daughters laptop, I then "unzipped" the files who saved themselfs into the dell drivers file .. still nothing working :/ .. please help and please no big PC words lol it really confuses me :/ lol