No sound and cdrom not recognized

By gouki1340
Jan 29, 2007
  1. Hi all,running windows xp sp2,here recently I stopped getting any sound and cdrom not recognized.I still get this after a complete reinstall,and also taking out the cmos battery to reset the bios.Getting ready to run spybot and adaware in safe mode,besides that I have no clue.Thanks for any help.
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415


    Well if a reinstall doesnt fix it then running spybot wont do anything.

    It would seem to be 2 different problems, lets deal with the CD rom first

    Firstly did you use the CD rom to install XP, is this the same CDRom that isnt recognized once the OS is installed.

    Is the sound card an onboard one or on a seperate card.

    its possible that the sound card is faulty which is why the sound has stopped working, it may also be causing a conflict in XP for some strange reason, try removing all reference to the sound card under Device Manager and then shut down, remove the CD rom and boot up, XP should reinstall the card, but it may need the drivers, if it doesnt find the card or it cant identify it or install it then the card may be faulty.

    Now do the same again but remove the card or if its onboard disable it in BIOS, make sure the CDrom is connected and boot up and see if the CDrom now works.

    Post back and let us know.
  3. foozy

    foozy TS Rookie Posts: 139

    Do you reformat and reinstall or simply reinstall?
  4. gouki1340

    gouki1340 TS Rookie Topic Starter

    Sorry so long for the reply,fixed the cdrom problem,just updated the firmware.The sound problem was fixed in the bios,thanks for the replies.
  5. tweakboy

    tweakboy TS Guru Posts: 467

    Are you using onboard audio , If soo you will need to install motherboard drivers which also install the integrated sound driver,
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