No sound? no active driver???

By helgib
Jan 9, 2008
  1. Hello, yesterday i was deleting alot of things from my computer then i deleted Sound Max something i don't know what that is i think it's the problem.
    When i go in Volume Control it says: There Are No Active Drivers available. To install mixer drivers, go to Control Panel, click Printers and Other Hardware, and then click add hardware, This program will close now.

    Any Ideas? i really need this help.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    What is your computer make and model number ?
    If it is a generic case, what is the motherboard manufacturer and model number ?

    What operating system are you using ? (Xp Home, Xp Pro, Vista Home ....)
  3. helgib

    helgib TS Rookie Topic Starter


    I have no idea :( im a newb in computers :(.
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Download System Spec HERE

    Firewall may popup sayng System Spec is trying to access your computer - Allow of course

    Once open (ie it doesn't actually install)
    Click on EDIT (in the system spec menu)
    Then "Copy to clipboard"

    Then come back here and Click Reply
    Then Right Click your mouse button in the white message area
    And click Paste
    Submit new thread (reply)

    That's it
  5. helgib

    helgib TS Rookie Topic Starter


    Windows: Windows XP5.1 (Build 2600) Service Pack 2
    Internet Explorer: 6.0.2900.2180
    Memory (RAM): 504 MB
    CPU Info: Intel(R) Pentium(R) M processor 1.86GHz
    CPU Speed: 1675,5 MHz
    Sound card: Not detected
    Display Adapters: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family | Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family | NetMeeting driver | RDPDD Chained DD
    Screen Resolution: 1400 X 1050 - 32 bit
    Network: Network Present
    Network Adapters: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport | Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
    CD / DVD Drives: D: TSSTcorpCD/DVDW TS-L532M | E: YS9119P AOL951Y
    COM Ports:
    LPT Ports:
    Mouse: 3 Button Wheel Mouse Present
    Hard Disks: C: 55,9GB
    Hard Disks - Free: C: 2,1GB
    USB Controllers: 5 host controllers.
    Firewire (1394): 1 host controllers.
    PCMCIA (Laptops): Not Installed
    Manufacturer: Hewlett-Packard
    Product Make:
    AC Power Status: OnLine
    BIOS Info:
    Time Zone: Greenwich Standard Time
    Battery: High
    Motherboard: Hewlett-Packard 099C
    Modem: Agere Systems AC'97 Modem

  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Is this your Laptop Compaq nc6120 Notebook PC&lang=en&cc=us
    If so then download this driver and fully install it

    If the above was Not your computer
    Then go to here:
    And click on "Start Detection"
    And locate the sound card Driver yourself to download and install

    Please reply back with the results (this may take time)
  7. helgib

    helgib TS Rookie Topic Starter

    Dude! You are a legend! Thank you! i was going to make pay for someone to fix it but you helped me! Your the best!
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524


    Please come back (at any stage) for any more help, before paying or even get bad advice (everyone's a technician it seems !)
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