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No sound on my computer

By mike green
Sep 12, 2013
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  1. I have a e machine w3107 no sound can someone please help
     
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

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    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Click the Upload a File button to upload and attach the file to your next TechSpot post
     

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