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No Users in User Tab

By Emlyn
Jan 16, 2009
  1. The first time I log into the computer after startup there is no users in the users tab and everything runs really slow. After logging out and logging back in their is a user in the users tab but most applications will freeze upon launching. I've attached the hijackthis report.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. Emlyn

    Emlyn TS Rookie Topic Starter

    Here are the logs, didn't fix it.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Sorry for delay
    All the HP things starting up plus Safe Eyes application, has taken me some time to totally confirm

    Regarding Safe Eyes there seems that there may be a patch for Safe Eyes regarding issues with Browsers. Just thought I'd mention it, if it applies here or not: http://forums.mozillazine.org/viewtopic.php?f=38&t=692775&p=5419245
    The User in that thread had contacted them firstly though.


    Please download Combofix
    Lots of info on its use h e r e
    Direct download h e r e

    Save it to a location that you can easily find later (in Safe Mode) ie directly to C drive

    Restart your computer to Safe Mode (by repeatedly pressing F8 on your keyboard before Windows starts)
    Log into your Administrator account
    Locate the previously downloaded Combofix
    Double click on it to run, answering any prompts along the way
    Note: during Combofix scan (lasting up to 10mins) your Desktop and clock may reset (all normal)

    Once Combofix has finished, save the log file to be attached to a new reply
    Restart back to Normal mode, and attach the Combofix log

    Whilst waiting for my reply, you may want to re-open Malwarebytes; update it again; and then run another full scan (I'm thinking there may still be more uncovered malwares to remove) I would do this ;)
     
  5. Emlyn

    Emlyn TS Rookie Topic Starter

    I ran both Malwarebytes and Super Anti-Spyware, neither found anything. Here is the combofix log. I had to unistall Avast for it to recognize that it wasn't running.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I have asked another Malware specialist to have a look at the Combofix log as well
    This is the reason for the delay
     
  7. Emlyn

    Emlyn TS Rookie Topic Starter

    Thanks for all the help but the problem is fixed. Sorry for taking so long to reply, I've been really busy with finals.
     
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