No Windows Updates Allowed - Help!

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trinamick

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Our local library recently purchased five Gateway Profile 6 computers, all running Vista Business. Besides all the other glitches that came along with Vista, none of them will run Windows Update. They simply show an error # 0x80073712. In addition, when I go into Windows Features, the dialog box is empty. The troubleshooter on the internet suggested using this command:

reg delete HKLM\COMPONENTS /v StoreDirty

When I tried that, I am given a message that the registry key does not exist. When I called tech support for assistance, they claim there must be a file corrupted and suggested I reinstall Vista. If that were the case, why would I have the same problem on five different computers? Any suggestions?
 
delete the following file:

C:\windows\winsxs\pending.xml

Since Windows security will not allow you to do this, hereunder the
procedure to take ownership of the file:

run a command prompt with "Run as Administrator".
Type in the following commands:

takeown /f C:\Windows\winsxs\pending.xml

cacls C:\Windows\winsxs\pending.xml /G <YourUsername>:F

then delete the file
Reboot the machine, then manually install the WUA 3.0 downloadable from
here:

This should fix the Error 80073712 when the other solutions do not work.


Other than that re-install !
 
When I type the first line, I get a message that the system cannot find the path specified. I tried searching for the file also, and couldn't locate it. Could it be somewhere else?
 
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