Non Stop BSOD

By boyce
Jul 4, 2006
  1. I have a system that got infected real bad with a virus. I got the system cleaned, now it won't boot. As soon as the user tries to log in it BSOD with a 8E.

    I have attached a couple of mini dumps plus the logs created by following cpc2004's instructions in another thread.
    1) Download and install the
    Debugging Tools from Microsoft[/url]
    2) Locate your latest memory.dmp file- C:\WINDOWS\ Minidump\Mini081505-01.dmp or whatever
    3) open a CMD prompt and cd\program files\debugging tools for windows\
    4) type the following stuff:

    c:\program files\debugging tools>kd -z C:\WINDOWS\ Minidump\Mini081505-01.dmp
    (it will spew a bunch)
    kd> .logopen c:\debuglog.txt
    kd> .sympath srv*c:\symbols*
    kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q

    I have no idea what these files are telling me.

    I would greatly appreciate any help that I can get.

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Both your minidumps have the CPU_CALL_ERROR.

    This is a hardware problem with either the mobo/psu/video card.

    Regards Howard :wave: :wave:
  3. boyce

    boyce TS Rookie Topic Starter

    Thanks Howard.

    You what is strange, I can run this thing all day long in safe mode. That would rule out mobo and psu problems...right?

    There are 5 profiles on this computer. 4/5 profiles will run 90% with out a problem. 1 profile will almost always crash with the BSOD, unless I log into one of the other profiles first, then switch user to the profile that always crashes.

    I checked the video settings of all the profiles and they are the same.

    I am really pretty stuck on this one. I really want to avoid reloading windows if at all possible.
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please see this thread HERE Particularly post#9.

    Regards Howard :)
  5. boyce

    boyce TS Rookie Topic Starter

    Well, I took your advice and changed out the power supply. So far so good.

    How about teaching a guy to fish...where do I learn more about how to read the information in the dump files? Is the BUCKET_ID field the key field?

    Thanks again Howard.
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Unfortunately not always.

    If you would like to learn how to read minidumps, take a look at this short tutorial HERE.

    Other than that, Yahoo and Google are your friends.

    Regards Howard :)
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