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Norton removed some files

By gulabg
Sep 13, 2016
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  1. Yeesterday, Norton security informed me that it would scan my computer and remove some virus files.
    I believe that it created some restore point and then removed some files.
    Now I am not able to access my browser firefox.
    I need help about how to go back to restore point in windows XP and restore all old files.

    Many thanks.
    Gulab
     
  2. Spykezxp

    Spykezxp TS Addict Posts: 290   +73

    Before you try to restore to an older point, try downloading a fresh copy of Firefox (using a different browser - ie Internet Explorer / Chrome / Opera). Uninstall Firefox properly from the Control Panel, and reboot computer. Then install the fresh copy of Firefox.
     

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