Not detected - Microphone and Webcam

[lewyaolong]

Hello,

I'm running Windows 7 on a Toshiba and recently encountered a problem. When I answer a skype call, I can see and hear my friend. But my friend was unable to hear or see me. I have checked the skype settings and Control Panel. Apparently the two built in mic and camera were not detected at all.
I've attached the diagnostic file which I observed was requested for in other threads.

Please help, much appreciated.
Regards!

 

[learninmypc]

I've never used Skype, but it sounds to me like the problem is with your friend, not you. Have your friend check his/her settings & make sure your friend has the most current version of Skype.

 

[lewyaolong]

I thought about that too, I will check with my friend again.

Is it normal to have no detected built-in microphone under Control Panel > Hardware and Sound > Sound > Recording? I thought it used to be there, but ever since this issue started, I can't seem to find it to check for any configuration issues.

 

[tipstir]

Run hardware scan under the device manager.
The devices should be available under Devices and Printers as well
Make sure you running Windows 7 SP1
Make sure you have all the latest patches and updates
Check to see if the drivers are most current for your laptop on Toshiba driver support site.