ntfs.sys blue screen errors

By bighitter925
Nov 1, 2005
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  1. Tried new memory, reseated memory, disabled hardware,checked for viruses and hard disk errors. Reduced bluescreens to 1 or 2 before booting up properly but can't get it to stop. Attaching dump files. Thanks cpc2004, for helping me learn what to do on this site.

    Attached Files:

  2. cpc2004

    cpc2004 Newcomer, in training Posts: 2,044

    Hi,

    All the system crashes are at Norton AV and some are related to faulty memroy.

    Suggestion
    Re-install Norton AV. If it still crashes, execute the following procedure

    1. Check the temperature of the CPU and make sure that it is not overheat (ie temperature < 60C)
    Make sure that the CPU fan works properly
    2. Downclock the ram
    3. Clean the dust inside the computer case
    4. Make sure that the ram is compatible to the motherboard
    5. Check the bios setting about memory timing and make sure that it is on
    If it still crashes, diagnostic which memory stick is faulty
    1. Take out one memory stick. If windows does not crash, the removed memory stick is faulty.
    2. If you have only one memory stick, replace the ram
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