ntfs.sys corrupt

By zinger025
Aug 23, 2007
  1. I have a Toshiba A75 Satellite laptop. It runs Windows XP SP2. I got the ntfs.sys error right in the middle of use. After trying to reboot it just goes back to blue screen. I tried using the recovery CD that comes with the laptop to reload the software but when I use it, it goes through the process but nothing changes. When I restart the computer same error comes up.
    Any suggestions of what to try?
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    NTFS is the system used by windows to manage the files on your hard drive. If this is reporting errors, chances are that there is a problem with the drive itself.
    If you can, take the drive out and connect it to a desktop machine with an adapter (usual warning, be very careful you connect pin1 to pin1 throughout) and run disk checking software on the drive. You can get the software from the manufacturers website.
  3. zinger025

    zinger025 TS Rookie Topic Starter

    Ok, I will see if I can give that a try. First I will have to find an adapter.
    Is getting a low level format of the drive then reinstalling a possibility?
  4. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    The software provided by the manufacturer usually has a low level format tool built in - do not use anything else as it could trash the drive (if it is not dangerously unreliable already).
  5. zinger025

    zinger025 TS Rookie Topic Starter

    ok thanks. I will try the first option and get myself an adapter cable to see if I can run some diagnostics on the drive.
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