I don`t know what you mean by the fixit log, but please feel free to attach it in your next post.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(
if there).
viewpoint
viewpoint manager
viewpoint toolbar
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(
if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Viewpoint Manager Service
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(
if there).
ViewpointService.exe
ViewMgr.exe
20071020174128_mcappins.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(
if there).
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Cleanup] C:\DOCUME~1\Admin\LOCALS~1\Temp\20071020174128_mcappins.exe /v=3 /cleanup
O4 - Startup: Registration Myst Uru
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(
if there).
C:\DOCUME~1\Admin\LOCALS~1\Temp\
20071020174128_mcappins.exe
C:\Program Files\
Viewpoint<Delete the entire folder.
Reboot into normal mode and rehide your protected OS files.
Post a fresh HJT log and whatever the fixit log is.
Regards Howard
This thread is for the use of Ninte only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
