My friend is having a very odd problem with her computer. Apparently, she has her computer freeze completely, making the mouse and keyboard just stop. Her computer then goes to a black screen, then a blue one, which informs her of a driver conflict. The screen says it's doing a Physical Memory Dump, and then freezes completely. She then does a hard reboot, and gets taken to a screen saying Windows was not shut down properly. When she tries to choose to boot it up with the Last Known Working Settings, her computer will freeze there. She tried going onto SafeMode, but, again, the computer crashes the same way. She finally gets her computer up, and working for a short time when she chooses to boot up normally. I told her to look on Device Manager, see if anything had the yellow '!' next to it, and nothing. It's odd because it does say that there was a driver conflict, or along the likes of it. Does anybody know what could be causing this, at all? She's done a Virus Scan, with no results. If anybody could identify the problem, it'd be a help. For the record, she recently got the program IMVU, an online messenger. It didn't affect her until the updates it did though. I'm really not at my peak of knowledge right now, I forgot most of what to do in such cases as finding the problem, as I've been having problems of my own, but, I do remember something called Mini dumps? I remember how a user on this board got me to send them to him, and he identified the problem for me. It'd be nice to know if this is possible on her system as well. Thanks for all the help!