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Offer remote assistance

By sumeshmd
Jun 4, 2009
  1. hi all,

    in my network i tried to configure offer remote assistance by enabling offer remote assistance in group policy for an OU.DC is 2003 and clients are xp sp2.when i try to connect the client, one error message is popping up
    "access to the requested resource has been disabled by the administrator"

    i am the domain admin and have added that in the group policy also.

    thanks in advance

    sumesh
     
  2. sumeshmd

    sumeshmd TS Rookie Topic Starter Posts: 83

    nobody knows?
     
  3. jobeard

    jobeard TS Ambassador Posts: 13,446   +323

    I believe that ALL the clients need to have port 1900 opened in the firewalls
     
  4. sumeshmd

    sumeshmd TS Rookie Topic Starter Posts: 83

    thanks..but firewalls are already off.
     
  5. jobeard

    jobeard TS Ambassador Posts: 13,446   +323

    which FW is installed? although not even active, some STILL inhibit inbound traffic
     
  6. sumeshmd

    sumeshmd TS Rookie Topic Starter Posts: 83

    only windows firewall.no third part fw is installed.and windows firewall is disabled by gpo
     
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