Office 2003 Outlook errors

[michelle_j_r]

Hi all,
I've just upgraded my computer to Office 2003 and am now unable to get mail in the new outlook program (but an old MS outlook express 6 works fine).

I'm using windows XP and have installed all the upgrades and fixes that were listed at the update site.

We have a wireless network for our broadband account (internet still works fine.)

I've looked at all the settings i know about in the setup of Outlook2003 but can't see anywhere that actually mentions broadband if that's what the problem is...??

The error messages vary from 0x800CCC15, 0x80004005, 0x8004210a.
I have googled them all but can't find anything that works!

thanks HEAPS for any advice.
Michelle.

 

[Jimbo420]

Does it give you an acutal error message or just those numbers?

 

[michelle_j_r]

the messages are-

Task 'Michelle - Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'


Task 'Michelle - Receiving' reported error (0x8004210A) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'


Task 'Michelle - Receiving' reported error (0x800CCC15) : 'Unable to connect to the network. Check your network connection or modem.'


Task 'Michelle - Sending' reported error (0x80004005) : 'The operation failed.'

 

[Peddant]

Here are detailed instructions for creating a mail account in Outlook 2003 http://products.secureserver.net/email/email_outlook.htm
It wouldn`t hurt to check them over again.

Make sure that "connect using my LAN connection" is checked in the Connection tab.

Here`s a thread on similar subject - http://www.mcse.ms/archive131-2005-8-1778137.html

If Express is working,there`s no obvious reason why Outlook might not be working.

 

[Jimbo420]

Going to have to agree with Peddant on this one. He pretty much said what I was going to had I got here first .

Good website he has there to help get the email address set up right. And like he said has to be a setting or something with Outlook since outlook express is working.

 

[Tedster]

why PAY for M$ office when you can get Openoffice for free?

 

[Jimbo420]

why PAY for M$ office when you can get Openoffice for free?

I would say because a lot of people don't know that much about Openoffice and some that it even exists. As far as they know the only option out there is MS office.

Just a guess.