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One More Browser Redirect problem in IE and FireFox

Discussion in 'Virus and Malware Removal' started by SLabuta, Dec 23, 2009.

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  1. Bobbye Helper on the Fringe

    Directions for Combofix:
    Have you gotten the Combofix program in the download box and renamed it, then downloaded it and saved it to your desktop> THEN> double clicked on the setup file you save to run it?

    It sounds like you aren't understanding this.
    Bobbye, Dec 30, 2009
    #21

  2. SLabuta Newcomer, in training

    Yes, that is the only way I have run ComboFix. Look at the first section of the log file and it shows where it is running from.

    It is the copy from the temp IE directory to the desktop that fails if McAfee is on. IE first copies to a temp directory then does a final move when the entire file is local.
    That last move fails.

    Steve
    SLabuta, Dec 30, 2009
    #22

  3. SLabuta Newcomer, in training

    I am not sure what the ComboFix.txt file should have in it. It does seem to run fine when McAfee is turned off. The first time you had me run it, it found a "rootkit" and rebooted then completed.

    I have even reinstalled McAfee just to see if ComboFix would find it but it's still not mentioned in the ConboFix.txt file. I have a version of McAfee that is included with my AT&T DSL.

    The good thing is that the computer seems fine.

    Steve
    SLabuta, Dec 30, 2009
    #23

  4. Bobbye Helper on the Fringe

    If the problem has resolved, you can remove the cleaning tools and old restore points:

    Uninstall ComboFix.exe And all Backups of the files it deleted
    • Click START> then RUN
    • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
      [IMG]
    Remove all of the tools we used and the files and folders they created
    • DownloadOTCleanIt by OldTimer
    • Save it to your Desktop.
    • Double click OTCleanIt.exe.
    • Click the CleanUp! button.
    • If you are prompted to Reboot during the cleanup, select Yes.
    The tool will delete itself once it finishes.

    If you are prompted to Reboot during the cleanup, select Yes.

    You should now set a new Restore Point to prevent infection from any previous Restore Points. The easiest and safest way to do this is:
    • Go to Start > All Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the Restore Point a name then click "Create". The new Restore Point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
    • Go to "Disk Cleanup" which can be found by going to Start > All Programs > Accessories > System Tools.
    • Click "OK" to select the partition or drive you desire.
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.

    More details and screenshots for Disk Cleanup in Windows Vista can be found here.

    Let me know if you need help in the future.
    Bobbye, Dec 31, 2009
    #24

  5. SLabuta Newcomer, in training

    Thank You

    Bobbye,

    Consider this closed!

    Thanks for all of your help and have a Happy New Year!

    Steve
    SLabuta, Dec 31, 2009
    #25

  6. Bobbye Helper on the Fringe

    Okay Steve and best wishes to you also for a Happy New Year!
    Bobbye, Jan 1, 2010
    #26
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