Ow to rectify memory Dump error [RAM]

By pambatman
Feb 13, 2005
  1. hi,
    i m batman

    well, the major problem i m facing these days is a DDR RAM PROBLEM

    i have a 128 DDR RAM which was working fine; but then from last month it is stating to sho errors

    i m using Microsoft Windows XP home....while i m loading HALO or playing any game or simply scaning my PC through an antivirus;
    The system automatically reboots and says

    "windows recovered from serious error "
    the blue death screen
    Memory dump error
    STOP : 0x00000001 (0x00000004,0x00000002,0x00000001,0x804ec062)

    i guess the problem is it the memory chip

    but shouli replace it???
    or is there any software/tools that can fix it??

    please help
  2. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    Try updating you videocard drivers first 128megs of ram to play halo that is min specs for that game .. Try updating your videocard drivers first if this does not work download read and install this program to test your memory..
  3. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Run memtest86+ on your computer:
    If that checks OK then your RAM is fine.
  4. pambatman

    pambatman TS Rookie Topic Starter

    Thany You

    thankyou a

    lot i will try it out now
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Pambatman,

    with refer to the Memory dump error
    STOP : 0x00000001 (0x00000004,0x00000002,0x00000001,0x804ec062)
    Bugcheck code 1 is APC_INDEX_MISMATCH. I'm afraid the bugcheck code should be D1 --> DRIVER_IRQL_NOT_LESS_OR_EQUAL which may be related to faulty memory error. Attach 3 to 4 minidumps here and I will process the dumps to confirm wether is a hardware problem or not. You can find the minidump at the folder \windows\minidump\*.dmp
  6. kannut

    kannut TS Rookie

    with reffernce to memory dump

    Hi CPC2004,

    I am facing the same memory dump problem. I am attaching the minidump files in zip format. kindly help me out as even if i try installing office its dumping.
  7. woody1191

    woody1191 TS Rookie Posts: 572

    Kannut this thread was 3 years ago :).

    I will try to help you, All MiniDumps cite the Driver "FDCBNT.SYS" which seems to be related to Easy File and Folder Protection, it seems to be Clashing with Norton Software since it cites this Driver "SYMEVENT.SYS" 4 times out of the 6 MiniDumps you uploaded.

    Please decide which 1 you want to remove, either Remove "Easy File..." and find a Alternative or Remove Norton and use the Software removal tool on Their Website to remove the Remnants and then Install either AVG, Avira or Avast. And see if the Problem clears up.

    AVG -
    Avira -
    Avast -
  8. kannut

    kannut TS Rookie

    Thanks a million dear. Shall check the same and let u know the details 2mmorow.

  9. kannut

    kannut TS Rookie

    Hi woody1191

    the suggession give by u was successful and now the BSOD is not appearing. Thanks a million. Can u just let me know how did u read the minidump and found the problem????

    Thanks & Regards
    Kannu P Thevar
  10. woody1191

    woody1191 TS Rookie Posts: 572

    Glad that worked :).

    To read those MiniDumps you need Windows Debugging Tools, all Instructions on how to use it are on there as well and the Best thing to do is set a Online File Path to read them.
  11. kannut

    kannut TS Rookie

    Thanks a lot dear.

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