Page won't load

[candy2]

Hi, just wondering if anyone can help me when I try to go into ebay the page just wont load or if it does it doesnt load properly and i cant click on anything it just happened suddenly i have updated my instalations and am using explorer 8 and deleted the cookies for that page i dont really know what to do to fix it
anyone???/
please help

 

[werty316]

Have you tried Firefox?

Ebay works fine for me using IE8.

 

[kimsland]

Try running CCleaner: http://www.ccleaner.com/download/downloading

And then run IE Reset Fixit Tool:

Or manually from here https://www.techspot.com/vb/post682762-2.html
Then restart Internet Explorer

 

[candy2]

thank you so so much for your advice that worked perfect. thank you again
do you know what causes that to happen?

 

[kimsland]

Although it could have been a number of things
My best guess is that you had something added to Internet Explorer or your Security settings were mucked up.
IE Reset has fixed it

And because you were nice enough to say thanks, also run this tool (its very similar to CCleaner, but gets rid of even more rubbish)

TFC: http://oldtimer.geekstogo.com/TFC.exe

 

[candy2]

hi kimsland thankyou so much for the cleaning tool its very nice of you to help me but to enoy you again i just realised its the american ebay site that will load but the australian one still wont so it is still doing it!!! arrggg its crazy

 

[kimsland]

Oh the Australian one

Try these links:

http://www.ebay.com.au/?rvr_id=&id=2
https://signin.ebay.com.au/ws/eBayISAPI.dll?SignIn&ru=http://www.ebay.com.au/?rvr_id=&id=2

Also download this Hosts file: http://mvps.org/winhelp2002/hosts2.htm
Unzip it, and double click on: mvps.bat
Then Restart

 

[candy2]

thanks for that, what does the host file do?
hhmm ebay still wont load aarrgg i may have to get someone to have a look at it!

 

[kimsland]

thanks for that, what does the host file do?
hhmm ebay still wont load aarrgg i may have to get someone to have a look at it!

The Hosts file basically changes text websites typed in like google.com to an IP address like: http://74.125.43.99/

By the way, we can "look" at that

You need to follow this guide: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

 

[candy2]

what does that link do? i havent done it yet it looks hard

 

[kimsland]

It allows us to check if you have any Malwares installed
Its been made User Friendly And sometimes is all you need to confirm malware free
If you have never run it, then you probably should