TechSpot

Pagefault in nonpage area

By thebeast
Dec 24, 2009
  1. Hi everyone,
    Since a short time i become plagued by the screen of death with the
    a/m remarc.

    I have attached the minidump.

    My specs are

    intel processor i7
    nvidia 260gtx
    vista 64 bit
    6mb ram
    1 harddisc 1 tirabyte.

    I hope someone can give some light into this.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    Your minidump is error 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
    Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).

    Unfortunantly it only cited the Windows OS driver dxgkrnl.sys as the cuprit and usually these OS drivers are too general to be of much help.

    Do you have any more recent minidumps, say five and not including the one you gave, that you can attach in your next post?
     
  3. thebeast

    thebeast TS Rookie Topic Starter

    Thank you very much for the time given to my problem.
    Unfortunately i haven`t more minidumps. I think that it overwrites the elder ones.

    I am also thinking what it can be.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    Please tell us when the BSODs take place. Are they random or do they occur when you are doing something in particular and if so what are they?
     
  5. thebeast

    thebeast TS Rookie Topic Starter

    It`s something that happens the last time very often.
    When i am playing a game.

    I have just updated the chipset drivers and am still searching
    what can cause it.

    The pc is about 4 months old.

    This afternoon i did the veriefer as told on another forum and
    got this minidump (attachment)

    I do know that my videocard driver is old but that one works
    best. Maybe that is the bottleneck.
     
  6. almcneil

    almcneil TS Guru Posts: 1,554

    In my experience, it is usually bad RAM that causes this problem. Either swap out RAM modules and see if the BSOD stops or try running memory tests such as memtest on your RAM modules.

    -- Andy
     
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    Your error is 0x000000C4: DRIVER_VERIFIER_DETECTED_VIOLATION
    This is the general bug check code for fatal errors that the Driver Verifier finds.

    The faulty driver in question is the Nvidia display driver nvlddmkm.sys. I suggest doing the following...

    1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions) to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper. If it doesn't find any video card drivers that is quite okay.

    4. Reboot and install new video card drivers.


    * Let us know the results.
     
  8. thebeast

    thebeast TS Rookie Topic Starter

    Route44,

    Thank you very much for the time you gave me and for this
    solution. I will take the steps and will revert over a couple of days
    how it is going.
     
  9. thebeast

    thebeast TS Rookie Topic Starter

    Route44,

    I revert you now.


    I have one thing to tell you.



    Your solution works and the graphics were never sooo good as now.
    Took the last nvidia driver, yesterday updated the chipset driver and
    network driver again.

    I am very happy now with this 4 months old pc.

    But i have to tell you that i had many problems with this pc.
    Normally somebody had already brought back this pc to the seller.
    It begun with a corrupted recovery. It was also infected with a trojan...

    I have won this war....
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    Good to hear! :) What security software are you running and are you behind a router?
     
  11. thebeast

    thebeast TS Rookie Topic Starter

    Yes i am behind a router and i have armed me against virus mal/spy and adware.

    Programs are,

    advanced system care
    spybot
    malwarebytes
    comodo firewall
    nod32
    asquared
    spywareblaster


    But the trojan was in the recovery. (E partition) i hadn`t a connection.
    pfffffff

    So i have the idea that mine pc had already used by another.

    But i am very satisfied now. More than that.
    My wife came in an half an hour ago and she said the screen have never been
    so sharp as now. No glitches etc.
     
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 12,167   +37

    NOD32 -excellent

    Malwarebytes - excellent

    Comodo - excellent

    I myself run NOD32, Superantispyware, and Online Armor firewall all in real time protection. I run the free version of Malwarebytes on a monthly or bi-monthly basis.

    Keep in mind the rule of one antivirus, one firewall, and one antispyware in real time protection. Otherwise two security softwares of the same ilk will interfere with each other and cause system crashes.
     
  13. thebeast

    thebeast TS Rookie Topic Starter

    That`s correct but..

    Asquared free is a good stand alone trojan/virus remover.
    It can be used besides your normal virusscanner.

    I have deinstalled Superantispyware a few days ago because
    i saw errors in the logbook....could not start.....bla bla
    I have a 64bit system and i think that superantispyware doesn`t like
    64bit at all.
     
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