Parents PC BSOD 1000007e

By Rowbance
Feb 8, 2014
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  1. Hey fellow earthlings.

    My parents pc has been getting the bluescreen for quite a while now.
    And it's been running in safemode ever since it happened.
    I really want to try and fix this cause my mom can't watch her cheezy tv series with sound. and she's getting quite anoying about it...

    It's running on windows vista sp2 32 bit.
    Some info regarding the BSOD :

    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 00000000
    BCP3: 88763374
    BCP4: 88763070
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    I also uploaded the dump files aswell !

    Really hope you guys can help me out, Cause my mom's driving me nuts !

    Thanks !

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Over a years worth of BSOD's... all caused by a failing Nvidia video card or outdated video driver. Is the inside of the computer clean and free of dust and other debris? Is there a video card installed or is it on-board video?
  3. Rowbance

    Rowbance Newcomer, in training Topic Starter

    Hey Tmagic,

    There's a Nvidia Geforce 7100 in it.
    I just tried updating the drivers and during the restart (normal mode) it crashed again with the same BSOD.
    I'll open the computer up and clean it out + unplug/replug everything.
    Do you think it's the Videocard causing the BSOD ?
  4. Rowbance

    Rowbance Newcomer, in training Topic Starter

    Ok, so I opened the pc...
    And it was horribly full of dust and spiderwebs...
    Cleaned everything out, and also noticed the videocard was from Asus.
    I think an Nvidia 7500LE.
    So I think the wrong video driver might have been installed.
    I'll have to wait for tomorrow to check it out tough, cause my parents are on vacation and I don't know they're password :(

    Thanks for pointing out the Videocard cause I think it might be the culprit ! (y)
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Yes, clean the PC out good. Make sure that the 7500LE's fan is clean and running normally...
  6. Rowbance

    Rowbance Newcomer, in training Topic Starter

    Ok so,

    I cleaned out the videocard (even tough it had no fan, just this metal casing).
    I deleted the drivers and reinstalled the drivers.
    It still didn't work. BSOD on startup.
    Then I removed the videocard and used my Onboard Videocard.
    And I'm still getting the BSOD...?

    Damnit. Maybe it isn't the videocard after all :(
  7. Rowbance

    Rowbance Newcomer, in training Topic Starter

    Ok some good news !

    I tried to update the drivers from the onboard videocard, And the computer started up normaly.
    It's been running for a half hour now. Lets hope it stays stable now !

    Still have a question regarding to the videocard (7500LE) that I removed.
    Do you think this videocard should be trown away ?
    Or should I put it back in and try if it stills works.
    Because I think the onboard videocard caused the bsod.
    So the original still might be working...
    But I don't want to mess it up now that it's running stable.
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    When I Googled the 7500LE it showed cards with fans, but different manufacturers have different configurations. The bios first video device should be set for PCI when on-board is used, and PCIe for the 7500LE
  9. Rowbance

    Rowbance Newcomer, in training Topic Starter

    Ok thanks, I'll configure that in the BIOS then.
    it's this one

    Never knew there where VGA's without fans :p

    So everything was working fine.
    Until a NET FRAME update took place.
    the pc crashed and it went into repair mode.
    So I restored the pc back to the point before the update.
    Don't really know what to do here...

    And if I want to insert the 7500E back in the pc, do I have to install the drivers first ?
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Yes, that ASUS EN7500LE is a low cost PCIe video card, and you usually install the drivers after the card is installed. What bios options for first video device do you have?
  11. Rowbance

    Rowbance Newcomer, in training Topic Starter

    I can't seem to find any configs in BIOS to set the 7500LE to PCIe.
    I just tried to put it back in the pc again, and it loaded till the desktop but then it crashed again.

    So I restored it back to 2 days ago. And its running normal.
    I don't really mind if the VGA card isn't installed, cause my parents just use the computer for browsing on the internet. So I guess the onboard card is good enough.

    I'm already very happy its running normaly.

    But as I said. I have some issues with the updates. (many updates cause its been running on Saffemode for a year)

    When I install them, the computer needs to restart. but after the restart it crashes again..

    Any chances you could help me with this ? thx
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    If it runs okay in Safemode, a driver is causing the computer to crash when it is in normal mode. The 7500 may just be bad. Can you update to Windows 7? Vista sucks as an OS, and always has
  13. Rowbance

    Rowbance Newcomer, in training Topic Starter

    I don't really know. Is it free to update to 7 ? :D
    If it cost's to much I don't think my parents want to pay for it.
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Not free, but can be gotten for around $79. You will need a Vista install disk anyway, to be able to re-install Vista fresh
  15. Rowbance

    Rowbance Newcomer, in training Topic Starter

    I think I'm gonna leave it the way it is, without the 7500 installed. Cause it's running okay. (except after windows updates)
    And figure out witch update is currently causing the BSOD.
    Its gonna take a while cause there's over 50...
    But I guess it's the only option.
    I think the topic can be closed as solved. The biggest issue is gone, witch was the videocard.
    I'll try and figure the update problem out myself. And if I can't solve it, You'll be hearing from me soon :D

    Anyway, thanks allot for your help ! Now my mom can finally watch her cheesy series !

    Greetings.
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,682   +153

    Okay, thanks for coming by... :)


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